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One thing I haven't seen mentioned yet is that your husband should also check if his employer offers any additional paternal leave benefits beyond what the state provides. Some companies supplement PFL with additional paid time or allow employees to use accrued vacation/sick time alongside PFL to get closer to their full salary (since PFL only covers 60-70% of wages). My brother's company let him combine PFL with vacation days so he didn't take such a big pay cut during his leave. Worth asking HR about!
I went through this exact same situation a few months ago! Here's what finally worked for me: I kept a detailed log of every time I called, what time, and how long I waited before hanging up. Then I filed a complaint with the state's consumer protection agency citing the unreasonable wait times. Within 48 hours, I got a callback from a supervisor who was able to fix my date errors in about 10 minutes. Sometimes you have to escalate to get results. Also, if you have any medical documentation that supports the correct dates, make sure to have that ready when you do get through to someone. Good luck!
This is incredibly helpful advice! I never thought about keeping a detailed log or filing a complaint with consumer protection. That's really smart thinking. I'll definitely start documenting my call attempts now. Do you remember which consumer protection agency you used? Was it through the state attorney general's office or a different department?
I'm dealing with the same issue right now! Made a mistake with my claim dates and it's been such a headache trying to get it fixed. Reading through everyone's suggestions here - seems like there are a few different approaches that might work. I'm going to try calling first thing in the morning like Oliver suggested, and if that doesn't work I'll consider the in-person route that Malik mentioned. The idea of keeping a detailed log like Myles did is really smart too. Thanks everyone for sharing your experiences, it's reassuring to know I'm not the only one struggling with this system!
I'm dealing with something kinda similar... my baby was born 3 months ago and I just found out I could've been getting paid this whole time lol. I thought PFL was only for mothers not fathers! Nobody at my job told me I could apply. I sent in my application last week but now I'm worried about this 41 day thing too! Will let you know what happens with mine!
I work as a benefits coordinator and see these EDD mix-ups constantly. Here's what you need to do IMMEDIATELY: 1. File a new DE2508 for Baby Bonding PFL today, even though you're past 41 days 2. Include Form DE2501F (Late Filing form) explaining the situation 3. Write a detailed letter stating you filed within the window but for the wrong benefit type due to unclear guidance 4. Include ALL documentation from your original claim to show you were actively pursuing benefits The key point everyone's missing: EDD has an internal policy that if YOU made a good faith effort to file correctly within the timeframe but were misdirected by their system/representatives, they can waive the late filing penalty. This is called "good cause" and it applies to your exact situation. Also, make copies of EVERYTHING before you send it. EDD has a habit of "losing" paperwork. One more thing - if the new claim gets denied, immediately request an appeal hearing. The appeals judges are much more reasonable than the initial claims processors and actually listen to the circumstances. Don't give up! You paid into this system and deserve these benefits.
Quick question - did you check if your claim is flagged for any reason? Sometimes that can cause delays and extra info requests.
I went through this exact same situation a few months ago! My employer wasn't responding to SDI's requests either. What worked for me was gathering all my own documentation - recent paystubs, employment verification letter, and my doctor's forms - then calling SDI directly to provide everything over the phone. I called right at 8 AM when they opened and got through after about a 45-minute wait. The rep was actually really helpful once I got connected and was able to expedite my claim once they had all the info. Definitely bring up the employer communication issue when you call - they have alternative processes for this exact scenario. Good luck!
Anastasia Sokolov
Have you checked your online account? Sometimes they update the status there before they actually contact you. Might give you some insight into whats going on with your application.
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Natasha Volkova
•I didn't even think of that! I'll check right now, thanks for the tip!
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Sean O'Donnell
pro tip: if u can, go to ur local edd office in person. sometimes face-to-face works better than tryna deal w/ this stuff online or over the phone
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Zara Ahmed
•This! I did this last month and got my issue resolved in one day. Def worth the trip if you can make it.
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Zoe Papadakis
•That's actually really smart advice! I never thought about going in person. Do you know if they take walk-ins or do I need to make an appointment first? Also, which documents should I bring with me?
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