California Paid Family Leave

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Can't reach California Paid Family Leave? Claimyr calls for you, so you don't have to wait on hold.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call
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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

FMLA application not processing with EDD despite submitting all docs - multiple submissions causing issues?

I submitted my FMLA application with all the required documents, including the DE 2501F form, statement of care recipient part C, and healthcare recipient's physician certification part D. But it's not getting processed even though I'm pretty sure they received everything. I think the problem might be that I submitted parts C and D multiple times because of internet issues. Has anyone else dealt with this? Any advice on how to get it sorted out?

Have you checked your online account? Sometimes they update the status there before they actually contact you. Might give you some insight into whats going on with your application.

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I didn't even think of that! I'll check right now, thanks for the tip!

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pro tip: if u can, go to ur local edd office in person. sometimes face-to-face works better than tryna deal w/ this stuff online or over the phone

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This! I did this last month and got my issue resolved in one day. Def worth the trip if you can make it.

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That's actually really smart advice! I never thought about going in person. Do you know if they take walk-ins or do I need to make an appointment first? Also, which documents should I bring with me?

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Confused about husband's PFL & SDI benefits for newborn - which to file first?

Our baby was born in October, and my husband hasn't taken any leave yet, but wants to do so now (his work was too busy before). I'm confused about the order of benefits he should apply for. Does he file for State Disability Insurance (SDI) first for 6 weeks and then switch to Paid Family Leave (PFL) for the 8 weeks after? Or since the birth was a few months ago, does he just apply for PFL directly? His employer says he qualifies for both, but we're not sure how to navigate this. Any help would be SO appreciated!

Just wanted to add one more tip that helped us - when your husband applies online, make sure he creates an account and saves his login info! The SDI Online portal can be glitchy sometimes and if he gets logged out during the application, he'll need to sign back in to finish it. Also, after he submits, he can track the status of his claim through the same portal. My husband checked it obsessively the first few days lol but it was nice to see the progress updates instead of wondering what was happening with his claim.

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Hey guys, what if my work does not contribute into SDI, can I still, as a husband, apply for PFL once my baby is born?

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Need to change incorrect dates on PFL claim - how to reach a human?

Hey everyone, I messed up when filing my paid family leave claim. I put in some wrong dates and now I need to change them. Has anyone dealt with this before? I tried to fix it myself but it looks like I need to talk to an actual person to make the changes. Any advice on how to get through to someone?

Have you considered reaching out to your local representative? Sometimes they can help push things through faster.

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I hadn't thought of that! Do you know how I would go about contacting them?

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Just google your district and 'state representative'. They usually have a constituent services office that can help with stuff like this.

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I went through this exact same situation a few months ago! Here's what finally worked for me: I kept a detailed log of every time I called, what time, and how long I waited before hanging up. Then I filed a complaint with the state's consumer protection agency citing the unreasonable wait times. Within 48 hours, I got a callback from a supervisor who was able to fix my date errors in about 10 minutes. Sometimes you have to escalate to get results. Also, if you have any medical documentation that supports the correct dates, make sure to have that ready when you do get through to someone. Good luck!

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EDD rejected my caregiving PFL for pregnant spouse - now told too late for baby bonding?

I'm seriously about to lose my mind dealing with EDD! I submitted a PFL claim over a month ago to care for my wife who was having pregnancy complications (severe preeclampsia, doctor-ordered bedrest). Today, I finally got a call from EDD saying I don't qualify for caregiving benefits in this situation and that I should have applied for baby bonding instead. Here's where it gets REALLY frustrating - our daughter was born on April 15th, and the EDD rep said if I submit for baby bonding now, I'll automatically be disqualified because it's beyond the 41-day filing window!? So basically I wasted a month waiting for them to process the wrong claim type, and now I'm screwed out of ANY benefits? I have all the medical documentation from her OB about the complications. I have the birth certificate. I took this time off work legitimately to care for my family. Has anyone dealt with something similar? Can I appeal this or submit some kind of special circumstances form? I'm ready to fill out new paperwork today but don't want to waste more time if I'm just going to get denied again.

I'm dealing with something kinda similar... my baby was born 3 months ago and I just found out I could've been getting paid this whole time lol. I thought PFL was only for mothers not fathers! Nobody at my job told me I could apply. I sent in my application last week but now I'm worried about this 41 day thing too! Will let you know what happens with mine!

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Please do keep me posted on what happens with your claim! And yes, PFL is definitely available for fathers/partners too. Good luck with your application!

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I work as a benefits coordinator and see these EDD mix-ups constantly. Here's what you need to do IMMEDIATELY: 1. File a new DE2508 for Baby Bonding PFL today, even though you're past 41 days 2. Include Form DE2501F (Late Filing form) explaining the situation 3. Write a detailed letter stating you filed within the window but for the wrong benefit type due to unclear guidance 4. Include ALL documentation from your original claim to show you were actively pursuing benefits The key point everyone's missing: EDD has an internal policy that if YOU made a good faith effort to file correctly within the timeframe but were misdirected by their system/representatives, they can waive the late filing penalty. This is called "good cause" and it applies to your exact situation. Also, make copies of EVERYTHING before you send it. EDD has a habit of "losing" paperwork. One more thing - if the new claim gets denied, immediately request an appeal hearing. The appeals judges are much more reasonable than the initial claims processors and actually listen to the circumstances. Don't give up! You paid into this system and deserve these benefits.

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SDI can't reach my employer - how to provide supplemental pay info and expedite my claim?

Hey everyone, I'm having trouble with my SDI application. They said they couldn't reach my company when they mailed the information request last time. I want to provide supplemental pay info over the phone to make sure my application is processed correctly. Also, I'm not sure if they need info from my doctor. Has anyone dealt with this before? Any advice on how to get through to them?

Quick question - did you check if your claim is flagged for any reason? Sometimes that can cause delays and extra info requests.

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I didn't know that was a thing. How do I check if my claim is flagged?

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You can ask when you call in, or sometimes it shows up on your online account. Worth checking!

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I went through this exact same situation a few months ago! My employer wasn't responding to SDI's requests either. What worked for me was gathering all my own documentation - recent paystubs, employment verification letter, and my doctor's forms - then calling SDI directly to provide everything over the phone. I called right at 8 AM when they opened and got through after about a 45-minute wait. The rep was actually really helpful once I got connected and was able to expedite my claim once they had all the info. Definitely bring up the employer communication issue when you call - they have alternative processes for this exact scenario. Good luck!

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