How to change routing number with EDD? Need step-by-step advice
Hey everyone, I need to change my routing number for my bank account. Has anyone gone through this process recently? What should I expect when I call? Any tips or advice would be really appreciated!
24 comments


Amara Adebayo
I just did this last week! It's pretty straightforward. Make sure you have your new bank details ready when you call. They'll probably ask for your account number and the new routing number. Also, be prepared to verify your identity - they might ask for your SSN or other personal info.
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PixelWarrior
•Thanks for the info! Did they process the change right away or did it take a few days?
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Amara Adebayo
•It was pretty quick for me. They made the change while I was on the phone, but they said it might take 1-2 business days to fully process in their system.
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Giovanni Rossi
•Quick question - did they ask why you were changing banks? I'm worried they might give me a hard time about it.
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Amara Adebayo
•Nah, they didnt ask me anything like that. I think its pretty common for people to switch banks or update info. You should be fine!
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Fatima Al-Mansour
Ugh, good luck getting through to anyone on the phone. I've been trying for days and keep getting disconnected or put on hold forever. 🙄
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Dylan Evans
•I feel ya. The phone system is a nightmare. I found a workaround tho! There's this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20 but saved me hours of frustration. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Sofia Gomez
•Wait, seriously? That sounds too good to be true. Has anyone else tried this?
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StormChaser
•I used it last month and it worked great. Def worth the $20 imo
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Dmitry Petrov
•Idk seems kinda sketchy to me. Why should we have to pay extra just to talk to someone? The system is so broken 😤
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Dylan Evans
•I get the skepticism, but after spending hours trying to get through, it was a lifesaver for me. Just sharing what worked! 🤷♂️
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Ava Williams
Pro tip: call early in the morning right when they open. You're more likely to get through quickly!
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Miguel Castro
Make sure you double-check the new routing number before you give it to them. I made a typo once and it was a huge headache to fix. 😅
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PixelWarrior
•Oof, good call. I'll definitely double check everything!
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Zainab Ibrahim
Anyone know if theres a way to do this online? Seems like it should be possible in 2023...
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Connor O'Neill
•I wish! Unfortunately, I think you have to call for security reasons. They want to verify your identity over the phone.
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Zainab Ibrahim
•Ugh, that's so annoying. You'd think they could figure out a secure way to do it online. 🙄
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LunarEclipse
Here's a detailed guide for changing your routing number: 1. Gather all necessary information: - Your current account number - New routing number - New bank name and address - Personal ID (driver's license, passport, etc.) 2. Call the customer service number 3. Navigate the phone menu (usually something like "account changes" or "update banking info") 4. When you reach an agent, explain you need to update your routing number 5. Verify your identity (they'll likely ask for your SSN and other personal details) 6. Provide the new routing number and bank information 7. Ask the agent to confirm all details before finalizing 8. Request a confirmation number or email for your records 9. Ask about any processing time or when the change will take effect 10. Follow up in a few days to ensure the change was made correctly Hope this helps! Let me know if you have any other questions.
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PixelWarrior
•Wow, thank you so much for this detailed guide! This is super helpful. 🙏
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Yara Khalil
•This is great info! Might want to add that its a good idea to keep your old account open for a bit to catch any lingering automatic payments or deposits.
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LunarEclipse
•That's an excellent point! Thanks for adding that. Definitely smart to keep the old account active for a while to avoid any missed payments or deposits.
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Keisha Brown
lol good luck. took me 3 tries to get someone competent enough to help me change mine 🤡
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Zachary Hughes
I went through this process about a month ago and it was actually pretty smooth once I got through. One thing I'd add to all the great advice here - have a backup plan ready in case your first call doesn't go well. I kept a list of different phone numbers (the main line plus the disability-specific line) and different times to call. Also, make sure you're calling on a weekday if possible - I noticed way shorter wait times on Tuesday-Thursday compared to Mondays and Fridays. The whole process took about 15 minutes once I had an agent on the line. Good luck!
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Paolo Bianchi
•This is really helpful advice! I never thought about having backup phone numbers ready. Do you happen to remember what the disability-specific line number is? That might be faster than the main customer service line.
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