EDD suddenly stopped paying benefits - no explanation given. What to do?
Hey everyone, I'm having a really frustrating issue with my unemployment benefits. They suddenly stopped paying me and I have no idea why. Has anyone else experienced this? Any advice on what I should do next? I've tried calling but can't get through to anyone. This is seriously stressing me out.
27 comments


Zainab Ali
Ugh, I'm in the same boat. It's been weeks since I got my last payment and I'm starting to panic. The system is so broken, it's ridiculous.
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Connor Murphy
•Weeks? Try months 😭 I've been waiting since March and still nothing. This is beyond frustrating.
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Yara Nassar
•Have you guys tried contacting your local representatives? Sometimes they can help push things through faster.
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Zainab Ali
•Months?! That's insane. @profile 3 I hadn't thought about contacting my rep, thats a good idea. Ill give it a shot, thanks!
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StarGazer101
I found a method to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Keisha Jackson
•Sounds too good to be true. Has anyone else tried this?
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Paolo Romano
•$20 just to talk to someone? That's ridiculous, we shouldn't have to pay for basic customer service 🙄
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StarGazer101
•I get the skepticism, but it honestly saved me weeks of frustration. Worth every penny imho. They got me through in like 2 hours when I'd been trying for days.
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Amina Diop
•Can confirm, I used it too. Felt kinda silly paying but man, the relief of actually talking to a human was worth it.
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Oliver Schmidt
Here's what worked for me: 1. Document everything. Keep a log of all your attempts to contact them. 2. Check your online account for any notices or requests for additional info. 3. Try calling right when they open or just before they close. 4. If all else fails, contact your state representative or senator. 5. Be persistent and don't give up! Hang in there, OP. The system is a mess but you'll get through eventually!
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Miguel Herrera
•Thank you so much for this detailed advice! I'll definitely start keeping better records. Any specific tips for getting through on the phone?
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Oliver Schmidt
•Glad to help! For phone calls, try using multiple phones if you can. Some people have luck with one line while others don't. Also, Tuesdays and Wednesdays seem to be less busy in my experience.
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Natasha Volkov
have u checked ur claim status online? sometimes there's info there that explains why payments stopped
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Javier Torres
This happened to me last year. Turns out they flagged my account for potential fraud because I moved during the claim period. Took forever to sort out. Check if there's any identity verification stuff you need to do.
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Emma Wilson
•omg yes the identity verification is a nightmare! took me like 3 tries to get it right 🤦♂️
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QuantumLeap
Pro tip: if you can't get through on the main line, try calling some of the other departments. Sometimes they can transfer you internally to the right person. I got lucky with the employer line once.
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Malik Johnson
•Isn't that kinda unethical tho? Like ur clogging up other lines?
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QuantumLeap
•I mean, maybe? But when the system is this broken, you gotta do what you gotta do. 🤷♀️
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Isabella Santos
Anyone else feel like they're playing unemployment roulette? Some weeks I get paid, some I don't. No rhyme or reason to it 🎰
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Ravi Sharma
•LOL unemployment roulette 🤣 That's exactly what it feels like!
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Freya Larsen
Guys, I'm telling you, email is the way to go. I know it sounds old school, but I finally got a response after sending like 5 emails. Just keep it short, include your claim number, and be specific about your issue.
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Omar Hassan
Has anyone tried going to the office in person? I'm thinking of camping out there until someone helps me lol
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Chloe Taylor
•I tried that last month. Waited 4 hours just to be told I needed to call the hotline. 🤡 Don't waste your time.
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Omar Hassan
•Oof, thanks for the heads up. Guess I'll scratch that plan 😅
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ShadowHunter
yall need to chill. the systems overloaded, theyre doing their best. just be patient
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Diego Ramirez
•Easy to say when you're not the one who can't pay rent or buy food. Some of us don't have the luxury of patience.
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ShadowHunter
•fair point. didn't mean to sound insensitive. hope things work out for everyone soon
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