EDD disability check problems - banks refusing to cash them after fraud alert
I'm having a nightmare situation with my EDD SDI checks! After my disability claim was approved in January, EDD initially sent me a debit card. But then they suddenly canceled it claiming 'suspicious activity' and started sending paper checks instead. Now I can't get ANYONE to cash these checks! I've tried my Wells Fargo bank (where I've had an account for 5 years), but they put an extended hold saying they can't verify EDD funds. Tried three local check cashing places, and they all refused. Even the liquor store that says 'We Cash Checks' wouldn't take it! Has anyone else run into this problem with their disability checks? What did you do? I have bills piling up and can't access my benefit money that I'm entitled to!
25 comments


Reginald Blackwell
yes omg this happened to me too!! my bank said something about verification and put a 10 day hold on my checks. so annoying when ur trying to pay rent and stuff. i finally got a manager to help me at BoA but took FOREVER
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Statiia Aarssizan
•10 days?? That's ridiculous! Did you have to do anything special to get the manager to help? I'm considering switching banks at this point.
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Aria Khan
This is unfortunately becoming more common with EDD checks due to increased fraud prevention measures. Here's what you need to do: (1) Go to your bank in person with TWO forms of ID (2) Ask to speak with a branch manager directly (3) Have them call the EDD verification number while you're there (4) Request they place only a 2-day hold instead of their standard hold. If Wells Fargo continues to be difficult, consider opening an account at a credit union. Several local credit unions have established better processes for handling EDD checks specifically because of these issues.
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Statiia Aarssizan
•Thank you so much for these specific steps! I'll try the branch manager approach tomorrow and bring extra ID. Do you know if there's any documentation I should bring from my disability claim that might help? I have my award letter.
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Everett Tutum
hav u tried cashing it at walmart? they took mine but charged like $8 fee or something
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Statiia Aarssizan
•I haven't tried Walmart yet! That's actually a good idea, even with the fee. At this point I just need access to the money. Thanks for the suggestion!
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Sunny Wang
The EXACT same thing happened to me!!! First they said my card had fraud, then sent checks, then nobody would cash them. After THREE WEEKS of getting nowhere with my bank and calling EDD constantly (always busy), I found this service called Claimyr that got me through to an actual EDD agent in about 20 minutes. The agent was able to verify my identity and send a verification to my bank that released my funds in 48 hours. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd. Saved me from missing another rent payment after dealing with this nightmare situation.
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Hugh Intensity
•wait so u pay someone to call EDD for u? seems sketchy lol
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Effie Alexander
I work at a credit union and we see this ALL THE TIME with EDD checks. The problem is that fraudsters have been creating fake EDD checks, so banks are being extra cautious. What most people don't realize is that even though the money is from the state, each bank sets their own policies on check holds. Your best options are: 1. Mobile deposit the check if your bank allows it (sometimes has fewer restrictions) 2. Try a check cashing service that specializes in government checks 3. Contact EDD directly to switch back to the debit card method If you're having trouble reaching EDD, call right when they open at 8:00 AM. That's when wait times are shortest.
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Statiia Aarssizan
•Thanks for the insider perspective! My bank's mobile deposit actually rejected the check automatically. I'll try calling EDD at 8am sharp to see if I can switch back to the card method. Do you know if they can expedite a new card since I'm in this situation?
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Melissa Lin
The EDD system is COMPLETELY BROKEN!! I was on disability for 3 months last year after my surgery and had check problems constantly. First they sent them to my old address, then when I finally got them my bank put a 14-DAY HOLD on them!!! By the time I got my money I was already late on utilities and car payment. They do this on purpose to make claiming benefits as difficult as possible. And good luck trying to call them - I spent hours upon hours just trying to get through!!
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Statiia Aarssizan
•14 days is insane! Did you ever find a way to get the hold period reduced? I'm already behind on bills and can't wait that long.
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Aria Khan
Just wanted to follow up - make sure you bring your award letter like you mentioned and also your photo ID. When you speak with the bank manager, specifically use the phrase "known payee verification" and ask them to call EDD's financial institution verification line. Many branch employees aren't familiar with the special procedures for government checks, but the managers should be. Let us know how it goes!
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Statiia Aarssizan
•This is super helpful! I'll definitely use that exact phrase with the manager. I'll update once I get this resolved. Thanks again for all the specific advice!
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Hugh Intensity
cant u just sign up for direct deposit with EDD? thats what i did for my pregnancy disability and never had any check problems
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Everett Tutum
•not everyone can get direct deposit with edd. my claim wouldnt let me do it for some reason
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Statiia Aarssizan
UPDATE: I wanted to let everyone know what ended up working for me! I took all your advice and tried multiple approaches. First, I tried calling EDD at 8am sharp but couldn't get through. Then I went to my bank with my ID and award letter, asked for the manager, and used that "known payee verification" phrase that was suggested. The manager was actually really helpful once I mentioned that, but said they still needed to hear from EDD directly. I ended up using that Claimyr service someone mentioned, and it actually got me connected to an EDD representative within about 25 minutes. The rep confirmed there was a fraud alert on my account (from when I moved and my address changed), but they removed it and sent a verification to my bank. Wells Fargo released the funds the next day! Thanks everyone for all your help during this stressful situation!
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Liam Cortez
So glad you got it resolved! This is such a common problem and your experience will definitely help others dealing with the same issue. The combination of speaking with a bank manager using the right terminology AND getting EDD to directly verify with the bank seems to be the key. Thanks for posting the update - it's really helpful to know what actually worked in the end!
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Mateo Sanchez
•This whole thread has been so helpful! I'm actually dealing with a similar situation right now where my bank is holding my disability check. It's reassuring to see that there are actual solutions and that I'm not alone in this frustrating experience. I'm going to try the bank manager approach first thing Monday morning with the "known payee verification" phrase. Thanks to everyone who shared their experiences and advice!
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Caleb Bell
This is exactly why I always recommend people keep detailed records of their EDD communications! I went through something similar last year and what really helped was having screenshots of my online account showing the approved payments. When banks see official documentation from multiple sources (award letter + account screenshots + calling EDD verification), they're much more likely to release holds quickly. Also, pro tip: if you're still having issues, try smaller community banks - they often have more flexibility with government checks than the big national chains.
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Mateo Rodriguez
•That's really smart about keeping screenshots of the online account! I wish I had thought of that when I was dealing with my situation. The community bank suggestion is interesting too - I never considered that they might be more flexible. For anyone still struggling with this, it sounds like having multiple forms of documentation really makes a difference when you're talking to bank managers. Thanks for sharing that tip!
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Esmeralda Gómez
This entire thread is incredibly helpful! I'm new to dealing with EDD disability benefits and honestly had no idea these check cashing issues were so common. Reading through everyone's experiences and solutions gives me hope that if I run into similar problems, there are actual steps I can take. The specific advice about using "known payee verification" terminology and bringing multiple forms of documentation seems really valuable. It's also good to know about alternative options like community banks and check cashing services if the big banks don't cooperate. Thanks to everyone who shared their stories - this kind of real-world advice is exactly what people need when navigating these frustrating situations!
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Lim Wong
•Welcome to the community! You're absolutely right that this kind of real-world advice is invaluable when dealing with EDD issues. I'm also relatively new to disability benefits and was completely caught off guard by how complicated the banking side of things can be. This thread has been like a crash course in navigating the system! It's really encouraging to see how people here support each other through these bureaucratic nightmares. Hopefully neither of us will need to use all this advice, but it's definitely good to have in our back pocket just in case!
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Ellie Kim
As someone who's been through the EDD disability system multiple times, I can't stress enough how important it is to document EVERYTHING! Take photos of your checks, keep copies of all correspondence, and screenshot your online account regularly. The fraud prevention measures have gotten so strict that even legitimate claimants get caught up in it constantly. One thing I haven't seen mentioned yet - if you're still having trouble after trying the bank manager route, contact your state assembly member's office. They have caseworkers specifically for EDD issues and can sometimes cut through the red tape faster than calling EDD directly. I had to use this option once when my payments were frozen for weeks, and they got it resolved in 3 days. It shouldn't have to come to that, but sometimes you need to escalate beyond the normal channels when you're dealing with basic survival needs like rent and food.
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Oliver Weber
•Wow, I had no idea that contacting your assembly member's office was even an option! That's really good to know for extreme situations. The documentation advice is spot on too - I'm definitely going to start taking photos of everything EDD-related from now on. It's frustrating that we have to go to such lengths just to access benefits we're legally entitled to, but having these backup options gives me some peace of mind. Thanks for sharing that assembly member tip - that could be a real lifesaver for people who are completely stuck in the system!
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