EDD debit card suddenly invalid - need new card and balance check. Help!
Hey everyone, I'm having trouble with my EDD debit card. It's suddenly invalid and I can't access my funds. Has anyone else dealt with this? I need to get a new card and check my balance. Any advice on how to handle this situation?
27 comments


Tom Maxon
I found a way to solve EDD debit card access issues, watch this: https://www.youtube.com/watch?v=_aP7N07_jhw
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Yara Sayegh
Ugh, I've been there. EDD's system is such a mess. Have you tried calling their customer service? Be prepared to wait on hold for hours tho 🙄
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Connor Gallagher
•Yeah, I've been trying to call but no luck getting through. It's so frustrating!
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Keisha Johnson
•Pro tip: call right when they open. Sometimes you can get through faster that way.
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Yara Sayegh
•Good idea! I'll give that a shot tomorrow morning. Fingers crossed 🤞
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Paolo Longo
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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CosmicCowboy
•Sounds too good to be true. Is this legit?
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Paolo Longo
•I was skeptical at first too, but it really worked for me. Saved me hours of frustration.
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Amina Diallo
•How long did it take for them to get someone on the line?
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Paolo Longo
•It took about 2 hours, but I didn't have to sit there listening to hold music. They just called me when an agent was ready.
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Oliver Schulz
Here's what you need to do: 1. First, try logging into your EDD account online. Sometimes the system shows if there's an issue with your card. 2. If you can't resolve it online, you'll need to call Bank of America EDD Debit Card Customer Service at 1-866-692-9374. 3. When you get through, explain that your card is invalid and you need a replacement. They'll verify your identity and send a new card. 4. For your balance, you can check online or ask the rep when you call. 5. In the meantime, you can request a paper check instead of direct deposit to your card. Remember, be patient and persistent. The system is overloaded, so it might take a few tries to get through. Good luck!
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Connor Gallagher
•Thank you so much for this detailed info! I'll start with the online account and go from there.
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Natasha Orlova
•This is great advice. I'd add that writing down your questions before calling can help you remember everything you need to ask.
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Javier Cruz
am i the only 1 who thinks its ridiculous we have to jump through so many hoops just to access our own money??? 🤬
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Emma Wilson
•Preach! 👏 The whole system needs an overhaul.
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Malik Thomas
•For real. It's like they're purposely making it difficult. 🙄
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NeonNebula
Have you checked if theres any fraud alerts on your account? My card got frozen last month cause of some suspicious activity. Took forever to sort out but might be worth looking into
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Isabella Costa
idk if this helps but I had a similar issue last year. Turns out my address had changed and I forgot to update it with EDD. Maybe double-check all your info is current?
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Connor Gallagher
•Oh, that's a good point! I'll definitely check that. Thanks for the tip!
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Ravi Malhotra
OP, any luck getting this resolved? Curious to hear if you've made any progress. I'm in the same boat and could use some hope lol
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Connor Gallagher
•Still working on it, but I'm gonna try that claimyr service tomorrow to see if I can finally get through to someone. I'll update when I know more!
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AstroAlpha
I went through this exact same thing a few months ago! My card randomly stopped working at an ATM and I panicked. Here's what worked for me: 1. Try using the card at different locations first - sometimes it's just a merchant issue 2. Check if your card has expired (mine had and I completely missed it) 3. If it's truly invalid, you can actually request a replacement card through the EDD website under "Debit Card Services" - way faster than calling 4. For balance checking, the Bank of America app works even if your physical card doesn't The replacement took about 7-10 business days to arrive. In the meantime, I was able to transfer funds to my regular bank account through the online portal. Don't stress too much - it's fixable! Let me know if you need help navigating the website.
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Connor Murphy
•This is super helpful! I didn't even think to check if my card had expired - that could totally be it. And I had no idea you could request a replacement through the website. That sounds way easier than dealing with phone calls. Thanks for breaking it down step by step!
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Nadia Zaldivar
I had this exact same issue a couple weeks ago! My card just stopped working out of nowhere. Here's what I learned from my experience: First, check if your card physically looks damaged - mine had a tiny crack near the chip that I barely noticed. Also, some ATMs are just finicky with EDD cards, so try a Bank of America ATM specifically. If that doesn't work, you can actually check your balance and account status by calling the automated line at 1-866-692-9374 without waiting for a human - just follow the prompts. That'll tell you if there's a hold or freeze on your account. For getting a new card, I ended up going to a Bank of America branch in person with my ID and they were able to help me right away. They issued a temporary card on the spot and ordered a permanent replacement. Way faster than calling customer service! Hope this helps and you get it sorted out soon. The stress of not being able to access your funds is the worst! 💙
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Amara Eze
•Wow, going to a Bank of America branch in person is genius! I never thought of that approach. The idea of getting a temporary card on the spot sounds like a game changer - way better than waiting weeks for a replacement in the mail. I'm definitely going to try this if the online route doesn't work out. Thanks for sharing your experience! 🙏
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Daniel Rivera
I'm dealing with the same frustrating situation right now! My EDD card just randomly became invalid yesterday when I tried to buy groceries. Reading through everyone's suggestions here has been really helpful - I had no idea about some of these options. I'm going to try the Bank of America branch approach that @Nadia mentioned first since getting a temporary card on the spot sounds amazing. If that doesn't pan out, I'll check the EDD website for the replacement card option that @AstroAlpha suggested. Has anyone had success with the automated phone line for checking account status? I'm wondering if that might give me a clue about what's going on before I make the trip to the bank. Thanks everyone for sharing your experiences - it's comforting to know I'm not alone in this mess! 🤞
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Andre Dupont
•Hey @Daniel! I've actually used that automated phone line before and it's pretty helpful - you can check if there are any holds or security flags on your account without waiting for a human representative. Just have your card number and SSN ready when you call. The Bank of America branch idea is definitely smart too, especially if you need access to your funds right away. Good luck and hope you get it sorted out quickly!
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