EDD: No update 3 weeks after submitting new medical info for claim. What to do?
I submitted new medical info for my claim 3 weeks ago and still haven't heard anything back. Has anyone else experienced long delays after sending in additional documents? I'm getting worried and not sure what to do next. Any advice on how to follow up or get an update would be really appreciated!
21 comments
Tom Maxon
I found a way to solve long claim processing delays, watch this: https://www.youtube.com/watch?v=ZujaN7-OF_M
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Giovanni Rossi
Ugh, I feel your pain. I've been waiting for over a month after sending in new docs. The system is so slow 🐌 Have you tried calling them? That's what I'm planning to do next week if I don't hear anything.
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Amara Adebayo
I haven't called yet, but that's a good idea. I'm just dreading the long hold times. Let me know how it goes if you end up calling!
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Fatima Al-Mansour
Pro tip: call first thing in the morning when they open. You might have better luck getting through.
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Giovanni Rossi
Thanks for the tip! I'll def try that. Fingers crossed 🤞
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Dylan Evans
Here's what I would say when you call: "Hello, I submitted new medical information for my claim 21 days ago and haven't received an update. Can you confirm if it's been received and let me know if any additional documents are needed?" Be polite but firm. Sometimes you gotta be persistent to get answers. Good luck!
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Amara Adebayo
This is super helpful, thank you! I'll definitely use this script when I call.
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Sofia Gomez
Great advice! I'd also recommend taking notes during the call - names, dates, what was said. It can be helpful if you need to follow up later.
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StormChaser
I found a way to actually get someone on the phone without waiting forever. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Dmitry Petrov
Sounds too good to be true. Has anyone else tried this?
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Ava Williams
20 bucks? Idk man, seems kinda steep just to make a phone call 🤔
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StormChaser
I get the skepticism, but it honestly saved me hours of frustration. Worth it IMO if you're desperate to talk to someone.
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Miguel Castro
I've used it twice now. It's legit. Expensive yeah, but beats sitting on hold all day.
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Zainab Ibrahim
have u checked ur online account? sometimes they update stuff there without sendin an email or anythin
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Connor O'Neill
21 days? That's nothing lol. I've been waiting for 3 months. The whole system is a joke. 🤡
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LunarEclipse
3 months?! That's insane. Have you tried contacting your local representative? Sometimes they can help speed things up.
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Connor O'Neill
Nah, didn't even think of that. Might give it a shot tho. Thx for the idea!
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Yara Khalil
I work in healthcare (not for the claims dept tho). From what I've seen, 3-4 weeks is pretty standard for processing new medical info. If you don't hear anything by the end of this week, definitely give them a call. But try not to stress too much - delays are unfortunately normal.
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Amara Adebayo
Thanks for the insider perspective! That makes me feel a bit better. I'll give it till Friday and then follow up if I haven't heard anything.
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Keisha Brown
PSA: Always keep copies of EVERYTHING you send them. I learned this the hard way when they "lost" my documents and I had to resubmit. 😤
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Paolo Esposito
💯 this! I scan everything now just in case.
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