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I understand your frustration with the phone system. An additional option is to send a formal written request to cancel your UI claim. You can do this through your UI Online account by selecting "Contact EDD" and then "Ask EDD." Choose the category "Unemployment Insurance Benefits" and then "Cancel Claim." In your message, include: - Your full name - Last 4 of SSN - Phone number - Clear statement that you need to cancel your UI claim in order to file for SDI - The date you became disabled (from your doctor's certification) While this method isn't as immediate as speaking to someone by phone, it creates a documented trail of your cancellation request. Make sure to take screenshots or print the confirmation of your message submission. Also important: after your UI claim is canceled, when you file for SDI, you'll need to explain the gap between your last day of work and the first day of disability. Be prepared to provide documentation about your unemployment period.
This doesn't work!!! I tried sending messages and they just ignore them. The only way is to get someone on the phone trust me
Yes, definitely continue calling while waiting for a response to your written request. Use multiple approaches simultaneously to increase your chances of success. One other important detail: once your UI claim is canceled and you apply for SDI, be aware that you may face questions about your ability to work during the transition period. The key difference between UI and SDI is that UI requires you to be able and available for work, while SDI requires you to be unable to perform your regular or customary work due to a medical condition. Make sure your doctor clearly documents the exact date your disability began, and be prepared to explain how your condition changed from being able to work (while on UI) to being unable to work (requiring SDI). Having clear medical documentation with specific dates will help prevent any issues with your claim.
Thank you for all the detailed advice. I'm going to try calling first thing tomorrow morning and also send another message through UI Online with all the details you mentioned. My doctor has been great about documenting everything, so I have all the medical documentation with clear start dates for my disability. I'll update here if I make any progress!
For those still waiting, remember that Bank of America and EDD operate on different systems. Sometimes the payment will show as processed in your EDD account several hours before it appears on your BofA card. I recommend checking both systems separately. Also, if you've recently changed any information on your claim (address, doctor, work status), this can trigger additional review that might delay your payment beyond the current system maintenance issue. If that's the case, you might need to call in directly to resolve it.
UPDATE: My payment just posted to my BofA card! Looks like they're definitely processing them now. For anyone still waiting, hang in there - seems like they're coming through!
when i had back surgery i got a whole MESS of paperwork from the hospital. make sure ur doctor submits the right forms to edd. i had to bug mine like 3 times before they did it right!!! good luck!
Regarding your question about contacting EDD about the UI claim - yes, it's best practice to inform them of the mistake to avoid any potential issues down the road. This creates a record that you recognized the error before receiving benefits. If you use the Claimyr service I mentioned, be sure to tell the representative you need to speak specifically about canceling a UI claim that was filed in error due to disability. They'll connect you to the right department. Also, don't forget that with SDI, there's a maximum benefit duration of 52 weeks (unlike UI's 26 weeks). Make sure your doctor provides an estimated recovery time on the certification form so your claim is established for the appropriate duration.
dont worry it will come. my payments always hit my card a day or 2 after it shows on the website. sometimes if its a weekend it takes till monday. first payment took the longest like 3 days.
Quick update check: Has the payment appeared on your card yet? If it's been more than 3 business days and still nothing, you should definitely contact EDD to make sure everything is properly set up with your Bank of America card.
Bruno Simmons
This happened to my sister!!! EDD is a nightmare!!! She never even got her money and gave up after three appeals!!!! The system is BROKEN!!!!
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Selena Bautista
•I'm sorry about your sister's experience, but it's important not to discourage someone who has a legally valid claim. The OP's situation is different - they have clear qualifying factors under Sections 602/603, and even had a specialist acknowledge they were right. While the system isn't perfect, many appeals are successful when the facts and law support the claimant.
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Natalia Stone
Update: I just got off the phone with EDD using the Claimyr service someone recommended above. It actually worked! I got through to a senior specialist who reviewed my case and agreed that I should qualify under CA law since my base of operations is here and I'm a resident who pays CA taxes. She's escalating it to her supervisor to see if they can reverse the decision without going through the full appeal process! I'll still prepare the appeal just in case, but there's hope this might get resolved faster. Thanks everyone for all your helpful advice!
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Teresa Boyd
•That's fantastic news! This is exactly why it sometimes pays to keep pushing before the formal appeal. When you have a case where the law is clearly on your side, sometimes you just need to find the right person with authority to fix the mistake. Please come back and let us know what happens with the supervisor review!
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