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Has anyone had luck with contacting their local representative? I've heard sometimes they can help push things along
Quick question - have you been certifying every two weeks still? Sometimes if you miss a certification, it can hold up payments.
Serious question: has anyone had any luck with the online chat support? I've been thinking of trying that instead of calling.
Pro tip: try filing your claim between 2-4 AM. The system seems to work better when there's less traffic. Worked for me after a week of E324 errors!
Freya Andersen
Hey, I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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CosmicCadet
•$20 just to talk to someone? That's ridiculous. The system is so broken 😤
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Freya Andersen
•I get it, but for me it was worth it. Saved me days of frustration and got my issue resolved. Sometimes you gotta spend money to make money, ya know?
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Chloe Harris
Have you tried checking their website? Sometimes they have explanations for these things buried in the FAQs or something.
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Amina Sy
•I looked but couldn't find anything specific. Their website is like a maze 😵💫
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