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AstroAlpha

CalWORKs benefits during appeal - should Cash Aid continue while fighting discontinuance?

I got a Notice of Action last week saying my CalWORKs is being cut off next month because I missed submitting some work verification papers (which I actually DID turn in, they just lost them). I filed an appeal right away and requested a hearing, but I'm confused about what happens to my benefits while waiting for the hearing date. My neighbor said they're supposed to keep paying my Cash Aid during the appeal process, but my worker never mentioned this. Is this true? Will my benefits continue automatically after filing an appeal or do I need to specifically request it? I'm freaking out because I can't afford rent without my CalWORKs money. Anyone gone through the appeals process before?

Yara Khoury

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Yes, you have what's called "Aid Paid Pending" rights! But here's the important part - you need to request it WITHIN 10 DAYS of the date on your Notice of Action. If you filed your appeal within that 10-day window AND specifically asked for continued benefits, they MUST keep paying you until the hearing decision. If you didn't specifically request continued benefits when you filed the appeal, call the Appeals Unit immediately and tell them you want Aid Paid Pending. Just filing the appeal alone doesn't automatically continue your benefits - you have to ask for it.

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AstroAlpha

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Thanks for explaining! I filed the appeal 4 days after getting the notice but I don't remember if I specifically asked for continued benefits. I just checked the appeal form copy and there was a box about continued benefits that I think I checked, but now I'm not sure. Should I call tomorrow just to make sure? And do you know how long it usually takes to get a hearing date?

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Keisha Taylor

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i had this EXACT same thing happen to me last year!!! the county claimed they never got my employment verification even tho i uploaded it on benefitscal. definitely call and request aid paid pending if u didnt already. my hearing took like 2 months to happen but i still got benefits the whole time. bring all your proof to the hearing!

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AstroAlpha

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2 months?! Wow that's a long time. Did you have to do anything special during those 2 months while waiting? Like did you still have to submit your regular SAR7 and everything?

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Paolo Longo

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To directly answer your question: Yes, they are supposed to continue your CalWORKs benefits during the appeal process IF you requested Aid Paid Pending within 10 days of receiving the Notice of Action. The appeals process works like this: 1. You file a request for hearing (which you've done) 2. You specifically request continued benefits during the appeal (Aid Paid Pending) 3. You'll receive a hearing date notice in the mail (usually takes 3-6 weeks) 4. At the hearing, you present your evidence that you submitted the work verification 5. An Administrative Law Judge makes a decision Bring any proof you have that you submitted the documents - upload confirmation from BenefitsCal, fax confirmation, receipt from the office, etc. Also ask for a copy of your case file before the hearing so you can see what's in there.

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Amina Bah

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This is all great information! I'd like to add one more thing - if you win your hearing, they'll also pay any benefits you missed if there was any gap. And if you did check that box for Aid Paid Pending but aren't sure if it was processed, definitely call tomorrow to confirm. The Appeals Unit phone number should be on your appeal acknowledgment letter.

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Oliver Becker

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when the same thing happened to me they still cut my benefits off even tho i asked for aid paid pending!!! had to borrow money from family for 2 weeks until they fixed it. the system is broken!!!

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CosmicCowboy

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That's terrible! Did they eventually reinstate your benefits and give you backpay for the weeks they missed? I'm worried the same thing will happen to me even if I do everything right.

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Have u tried calling ur eligibility worker? Maybe they can just fix the mistake if u show them proof u turned in the papers instead of going thru the whole appeal thing? Worth a try

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AstroAlpha

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I've been trying to reach my worker for 3 days straight. Either get voicemail or the line just disconnects. So frustrating!

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Javier Cruz

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I had trouble reaching anyone at CalWORKs when I filed my appeal last year too. Finally, I used Claimyr.com to get through to a real person. It basically places the call for you and calls you back when a worker is on the line. I watched their demo video (https://youtu.be/jzISHxCPLwE) and it worked exactly like they showed. Got connected to the Appeals Unit in about 20 minutes instead of waiting on hold for hours or getting disconnected repeatedly. They confirmed my Aid Paid Pending was set up correctly and my benefits continued during my 7-week wait for a hearing (which I won, btw).

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AstroAlpha

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Thank you! I hadn't heard of this service before. I'll check it out because I'm going crazy trying to get through to someone. Did they ask for any documentation when you finally got connected or just verbal confirmation that you wanted Aid Paid Pending?

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Amina Bah

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One important thing to remember about the appeals process: even if you get Aid Paid Pending, you still need to comply with all other CalWORKs requirements while waiting for your hearing. That means: - Submit your SAR7 report on time - Meet your Welfare to Work participation hours - Report any changes that would put you over the Income Reporting Threshold (IRT) I've seen people lose benefits during an appeal because they focused only on the appeal issue and forgot to keep up with regular requirements. Stay on top of everything!

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AstroAlpha

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That's really helpful, thank you. My SAR7 is actually due next month during what would likely be the appeal period, so I'll make sure to still submit that. I'm also going to gather all my proof that I submitted the work verification documents they claim they never received.

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Keisha Taylor

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also make sure u keep track of EXACTLY when u submitted those papers they say they lost. if u can prove they had them and still tried to cut u off u might get compensated for the stress or something. my cousin said thats a thing but idk

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Oliver Becker

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lol no they dont give u "stress compensation" for their mistakes... believe me id be rich if they did 😂 but ur right about keeping track of when everything was submitted. take screenshots of EVERYTHING

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Yara Khoury

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Just following up - were you able to confirm your Aid Paid Pending was set up correctly? If you're still having trouble connecting with someone at the county, I recommend asking for a supervisor or contacting your local legal aid office. They can sometimes help intervene when communication breaks down with the county office.

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AstroAlpha

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I finally got through this morning! You were right - I did check the box for Aid Paid Pending on my appeal form, but they said it wasn't processed correctly in their system. The worker fixed it and said my benefits will continue during the appeal process. They also scheduled my hearing for March 18th, so about 5 weeks from now. I'm gathering all my evidence to show I submitted the verification documents they claim they never received. Thank you all for the help and advice!

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Aisha Mahmood

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That's such great news! I'm so glad you got it sorted out and your benefits will continue. March 18th will be here before you know it. Make sure to organize all your evidence clearly - maybe put everything in chronological order with dates and times. You've got this! Keep us posted on how the hearing goes.

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