TWC approved me but employer appealed - will payments continue until hearing date?
I'm freaking out right now. I've been getting TWC benefits for about a month since my claim was initially approved. Yesterday I got a notice that my former employer filed an appeal against my unemployment benefits! My hearing is scheduled for August 11th (about two weeks away). I just submitted my payment request today as usual, but now I'm worried - will TWC still pay me until the hearing decision is made? Or do they freeze everything once an appeal is filed? I really need this money for rent and can't afford to wait until mid-August to find out. Has anyone dealt with an employer appeal before?
27 comments


Nina Fitzgerald
Yes, you'll still receive benefits until a decision is made at the hearing. TWC continues paying while the appeal is pending. Just keep requesting payment as usual and make sure you're doing your work search activities (3 per week). I went through the same thing last year and got paid right up until my hearing date. Just make sure you're prepared for the hearing - gather any documentation that supports your case for why you should receive benefits.
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Kylo Ren
•Thank you so much! That's a huge relief. Did you end up winning your appeal? I'm worried about having to pay everything back if I lose.
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Jason Brewer
yep ur good keep requestin paymnt they dont stop until theres a decision
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Kylo Ren
•Thanks! That's what I was hoping to hear.
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Kiara Fisherman
CAREFUL! This is NOT always true! My benefits got FROZEN immediately when my employer appealed! Had to wait 3 weeks with NOTHING coming in! TWC is totally inconsistent about this - depends who's handling your case. Call them ASAP to confirm!!!
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Liam Cortez
•This information is incorrect. According to the Texas Workforce Commission's official policy, benefits should continue during the appeal process until a final decision is made at the appeal hearing. If your benefits were frozen, that was likely due to another issue with your claim that happened simultaneously with the appeal being filed, not because of the appeal itself. The TWC Appeal Tribunal doesn't have authority to stop payments until they've made their decision.
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Savannah Vin
I just went through this in March! You definitely keep getting paid during the appeal. But start preparing NOW for your hearing. My employer brought up all kinds of stuff I wasn't ready for and I ended up losing. Had to pay back like $4500 ðŸ˜
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Kylo Ren
•Oh no! That's exactly what I'm worried about. What kind of things did they bring up? Did you have a lawyer or anything?
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Savannah Vin
•They claimed I violated company policy which I didn't even know was a policy! No lawyer, couldn't afford one. Wish I had recorded more conversations and saved more emails. Definitely gather EVERYTHING you can to support your side.
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Mason Stone
My sister had her hearing last month and she got a letter in the mail with all the instructions. Make sure you call in 15 minutes early and have all your documents ready. They'll ask you questions about why you left the job and your employer will give their side. Benefits keep coming while waiting for the decision though so don't worry about that part.
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Makayla Shoemaker
To clarify what others have said: Yes, your benefits will continue during the appeal process. This is standard TWC procedure. The payments only stop if the Appeal Tribunal rules against you at the hearing. A few important things to prepare for your hearing: 1. Gather all documentation related to your separation (emails, texts, termination notice, etc.) 2. Write down a clear timeline of events 3. Be prepared to explain why you qualify for benefits 4. Be on time for the call (actually, 15 minutes early as someone mentioned) 5. Speak clearly and don't interrupt others If you need to reach TWC to confirm anything about your specific case before the hearing, I'd recommend using Claimyr (claimyr.com) to get through to a TWC agent quickly. They have a service that calls TWC for you and gets you to an agent without the busy signals and hours of waiting. There's a video showing how it works here: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh Getting specific details about your case and what to expect at your hearing can really help you prepare properly.
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Kylo Ren
•Thank you for all this information! I'm definitely going to gather everything I can. Has anyone used that Claimyr service before? I've been trying to call TWC for days with no luck.
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Savannah Vin
•I used it when I had my appeal. Worked pretty well - got through to someone in about 20 minutes instead of spending all day redialing. The agent gave me some helpful tips about what to expect at the hearing.
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Jason Brewer
wut was ur reason for separation? that matters more than anything for the hearing
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Kylo Ren
•They said they let me go due to "business needs" but now they're claiming I wasn't meeting performance expectations. But I never received any warnings or write-ups about performance issues!
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Liam Cortez
•That's actually good for your case. If they're changing their story and have no documentation of performance issues, be sure to point that out in the hearing. The burden is on the employer to prove misconduct, and without written warnings or a documented performance improvement plan, they'll have a harder time making their case. Make sure to state clearly that you never received any formal warnings about your performance.
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Nina Fitzgerald
To answer your question from earlier - yes, I won my appeal! My employer tried to say I quit but I had proof I was laid off. The appeal hearing was actually pretty straightforward - about 30 minutes on the phone with a hearing officer who asked both sides questions. Just be honest and stick to the facts. And yes, you'll continue getting benefits until a decision is made, which usually comes about a week after the hearing.
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Kylo Ren
•That's encouraging! I'm going to spend this weekend organizing everything. Hoping for the best but at least I know my benefits will continue in the meantime.
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Yara Sabbagh
Just wanted to add - don't forget to keep detailed records of all your job search activities during this time! Even though you're dealing with the appeal stress, TWC still requires you to maintain your work search log and be available for work. I made the mistake of slacking off on my job search during my appeal process and almost got in trouble for that too. Keep doing everything you're supposed to do as a regular claimant - the appeal doesn't change those requirements. Good luck with your hearing!
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Ravi Kapoor
•This is such an important point that I almost overlooked! Thank you for the reminder. I've been so stressed about the appeal that I wasn't thinking about keeping up with my regular requirements. I'll make sure to stay on top of my work search activities and continue being available for work. The last thing I need is another issue on top of the appeal. Really appreciate everyone's advice here - feeling much more prepared now!
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Liam Sullivan
I went through this exact situation last year and can confirm your benefits will continue! The appeal process can be nerve-wracking but TWC keeps payments flowing until the hearing decision. A few tips from my experience: 1) Screenshot/save any text messages or emails related to your termination, 2) Write down exactly what happened on your last day while it's fresh in memory, 3) If they're claiming performance issues but never gave you warnings, that actually works in your favor. The fact that they initially said "business needs" and now claim performance issues shows inconsistency on their part. Document everything and stay calm during the hearing. You've got this!
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Lilah Brooks
•This is really helpful advice! I'm definitely going to screenshot everything I can find. You're right about them changing their story - that does seem like it could work in my favor. I'm trying to stay optimistic but it's hard not to worry about having to pay everything back if I lose. Did you end up winning your appeal? And how long did it take to get the decision after your hearing?
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NeonNova
I'm dealing with a similar situation right now - got my appeal notice last week and my hearing is scheduled for next month. Reading through everyone's responses here has been so helpful! I was panicking thinking my payments would stop immediately. It sounds like the key things are: 1) Keep requesting payments as usual, 2) Document everything related to your separation, 3) Be prepared to explain the inconsistency in their story (business needs vs performance). For what it's worth, the fact that they're changing their reasoning from "business needs" to "performance issues" without any documented warnings actually seems like a weak case on their part. I've been gathering all my emails and texts from around my termination date. Also planning to write out a timeline of events while everything is still fresh. Good luck with your hearing - sounds like you're getting great advice here!
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Evelyn Xu
•Hey, I'm new to this community but going through something similar right now! Just got my appeal notice yesterday and was freaking out about whether my payments would stop. Reading through this whole thread has been incredibly reassuring - sounds like benefits definitely continue during the appeal process. Your point about documenting everything is spot on. I've already started gathering emails and texts from around my termination. The timeline idea is brilliant too - I'm going to do that this weekend while everything is still clear in my memory. It's stressful but at least we're not alone in dealing with this! Thanks for sharing your experience and good luck with your hearing next month!
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Emily Jackson
I just went through this exact same situation a few months ago! Your benefits will absolutely continue during the appeal process - that's standard TWC policy. I was so relieved when I found that out because I was panicking just like you are now. One thing I'd add to all the great advice here: if your employer is now claiming "performance issues" when they originally said "business needs," make sure you point out that contradiction during the hearing. The hearing officer will notice the inconsistency. Also, since you mentioned you never got any warnings or write-ups, that's actually really good for your case. Employers are supposed to document performance problems and give employees a chance to improve before termination. I ended up winning my appeal because my employer couldn't provide any documentation to support their claims. The whole process took about 6 weeks from appeal to final decision, but I got paid the entire time. Just keep doing your work searches and requesting payments like normal. You're going to get through this!
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Isabella Oliveira
•Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same thing and came out okay. You're absolutely right about pointing out the contradiction in their story - I'm definitely going to make that a key part of my argument. The fact that they went from "business needs" to "performance issues" without any documentation really does seem like it weakens their case. I'm feeling much more confident now after reading everyone's advice here. Six weeks seems manageable knowing that payments continue throughout. I'm going to spend this weekend organizing all my documentation and writing out that timeline while everything is still fresh. Really appreciate you taking the time to share your story - it gives me hope that I can win this too!
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Eduardo Silva
I'm going through my first appeal right now too and this thread has been incredibly helpful! My hearing is in a few weeks and I was terrified my benefits would stop immediately when I got the appeal notice. It's such a relief to know payments continue during the process. One thing I wanted to add - I've been keeping a detailed journal of everything that happened leading up to my termination, including dates, times, and who was present for any conversations. My friend who went through this suggested it because sometimes employers bring up things you might not remember clearly. Also saving screenshots of any company policies they claim you violated, especially if you weren't properly trained on them or they weren't clearly communicated. The inconsistency in your employer's story (business needs vs performance) definitely seems like it will work in your favor. Document that timeline carefully! Wishing you the best of luck with your hearing - sounds like you're getting great preparation advice here.
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