CalWORKs SAR 7 marked incomplete - facing discontinuance but already submitted missing info online

Yes, you absolutely can (and should) go to the office in person! This happens a lot with the SAR 7s submitted online. Sometimes there's a lag between when you upload documents and when a worker actually reviews them. Since you're close to the discontinuance date, don't wait for them to process it. Bring printed copies of everything - your SAR 7, the missing verification, and the discontinuance notice. Get a receipt/proof that you submitted everything in person. That way if they do cut you off, you can show you submitted everything and request they restore your benefits without making you reapply.

omg the EXACT thing happened 2 me last month!!! the online system is trash tbh. i uploaded my check stubs 3 different times and they still cut me off saying my SAR7 was incomplete. had 2 reapply and went without cash aid for almost 3 weeks 😡

While waiting to go in person, I'd suggest trying to contact your worker directly as well. The Claimyr service helped me get through to my CalWORKs worker when I had a similar verification issue. You go to claimyr.com and they can connect you directly to your county office, bypassing those horrible wait times and disconnections. There's a video that shows how it works: https://youtu.be/jzISHxCPLwE Even if you go in person, it helps to have actually spoken to your worker so they're expecting you. The online system and the physical paperwork don't always sync up right away, and a phone call can help bridge that gap.

when you go in make SURE u get a date stamped copy of everything you turn in!!! i learned this the hard way when my worker claimed they never got my SAR 7 even tho i turned it in. now i make them date stamp a copy for me every time.

This is unfortunately very common with the SAR 7 processing. The online system and the Notice of Action generation don't always communicate well. Here's what's likely happening: 1. You submitted your SAR 7 online (good) 2. It was marked incomplete because something was missing (like pay stubs or other verification) 3. The NOA (Notice of Action) for discontinuance was automatically triggered 4. You submitted the missing info online (good) 5. BUT the worker probably hasn't processed your updated submission yet The automated system sends out discontinuance notices while your updated submission sits in a queue waiting for review. Definitely go in person as others suggested. Also, if you do get discontinued despite doing everything right, request a hearing immediately - you only have 90 days from the NOA date. They should restore your benefits without a break if you can prove you submitted everything on time.

The same thing happened with my CalFresh too! I think all the benefit programs have this problem with online submissions. It's like the right hand doesn't know what the left is doing. Did you get the email confirmation when you uploaded the missing documents? Print that out and bring it with you as proof of when you submitted everything.

Just a quick update question - did you end up going to the office? Were you able to get it resolved? I'm curious because I advise people on this issue frequently and like to know what solutions are working best.