CalWORKs SAR 7 marked incomplete - facing discontinuance but already submitted missing info online

Yes, you absolutely can (and should) go to the office in person! This happens a lot with the SAR 7s submitted online. Sometimes there's a lag between when you upload documents and when a worker actually reviews them. Since you're close to the discontinuance date, don't wait for them to process it. Bring printed copies of everything - your SAR 7, the missing verification, and the discontinuance notice. Get a receipt/proof that you submitted everything in person. That way if they do cut you off, you can show you submitted everything and request they restore your benefits without making you reapply.

omg the EXACT thing happened 2 me last month!!! the online system is trash tbh. i uploaded my check stubs 3 different times and they still cut me off saying my SAR7 was incomplete. had 2 reapply and went without cash aid for almost 3 weeks 😡

While waiting to go in person, I'd suggest trying to contact your worker directly as well. The Claimyr service helped me get through to my CalWORKs worker when I had a similar verification issue. You go to claimyr.com and they can connect you directly to your county office, bypassing those horrible wait times and disconnections. There's a video that shows how it works: https://youtu.be/jzISHxCPLwE Even if you go in person, it helps to have actually spoken to your worker so they're expecting you. The online system and the physical paperwork don't always sync up right away, and a phone call can help bridge that gap.

when you go in make SURE u get a date stamped copy of everything you turn in!!! i learned this the hard way when my worker claimed they never got my SAR 7 even tho i turned it in. now i make them date stamp a copy for me every time.

This is unfortunately very common with the SAR 7 processing. The online system and the Notice of Action generation don't always communicate well. Here's what's likely happening: 1. You submitted your SAR 7 online (good) 2. It was marked incomplete because something was missing (like pay stubs or other verification) 3. The NOA (Notice of Action) for discontinuance was automatically triggered 4. You submitted the missing info online (good) 5. BUT the worker probably hasn't processed your updated submission yet The automated system sends out discontinuance notices while your updated submission sits in a queue waiting for review. Definitely go in person as others suggested. Also, if you do get discontinued despite doing everything right, request a hearing immediately - you only have 90 days from the NOA date. They should restore your benefits without a break if you can prove you submitted everything on time.

The same thing happened with my CalFresh too! I think all the benefit programs have this problem with online submissions. It's like the right hand doesn't know what the left is doing. Did you get the email confirmation when you uploaded the missing documents? Print that out and bring it with you as proof of when you submitted everything.

Just a quick update question - did you end up going to the office? Were you able to get it resolved? I'm curious because I advise people on this issue frequently and like to know what solutions are working best.

That's such great news! Thanks for updating us - it really helps to know what actually works. Going in person with all the documentation seems to be the key. It's frustrating that the online system creates these gaps, but at least there's a solution. For anyone else reading this thread who might face the same issue, Sean's experience shows that bringing printouts of your online submissions, email confirmations, and upload receipts really makes a difference. The front desk staff can actually see what's happening in the system and flag urgent cases to prevent wrongful discontinuances.

Welcome to the community, Sara! You're absolutely right that it can be overwhelming when you're new to CalWORKs. The online system definitely has its quirks, but don't let that discourage you from using it - just know that sometimes you need to follow up in person like Sean did. A few tips for newcomers: always screenshot or print confirmations when you submit anything online, keep copies of everything you submit, and don't hesitate to go to the office if something seems off. The workers at the front desk are usually pretty helpful once you get there. Sean's story is a perfect example of how being proactive and bringing documentation can save your benefits. You've got this!

I'm so glad this worked out for you, Sean! Your experience is exactly why I always tell people to trust their instincts when something seems off with the online system. The fact that you acted quickly and went in person with all your documentation probably saved you weeks of hassle. It's really frustrating that the automated notices don't sync up with the actual case processing, but stories like yours help other community members know what to do. For anyone else reading this - Sean's approach of bringing printouts, email confirmations, and getting a receipt with a case number is the gold standard for handling these situations. Thanks for sharing your update!

I'm really glad to see this thread and how helpful everyone has been! As someone who's relatively new to this community, it's both reassuring and concerning to learn about these online system issues. Sean, I'm so relieved you were able to get it sorted out before losing your benefits - that must have been incredibly stressful! Your experience really highlights the importance of being proactive and not just waiting for the system to work itself out. I'm definitely taking notes on all the advice here about keeping documentation, getting receipts, and going in person when needed. It's stories like this that make me appreciate having a supportive community to learn from. Thank you everyone for sharing your real experiences - it makes navigating CalWORKs feel much less overwhelming for newcomers like me!

Welcome to everyone who's new to the community! This thread is such a perfect example of why this space is so valuable. As someone who's been navigating CalWORKs for a while now, I can't stress enough how important it is to have real people sharing actual experiences like Sean did. The official websites and pamphlets never tell you about these kinds of processing delays between the online system and the notices they send out. Sean's proactive approach - going in person with all the documentation, getting receipts, and following up - is exactly the right way to handle these situations. For all the newcomers reading this, don't be discouraged by stories like this! Yes, the system has glitches, but as you can see, there are ways to resolve them if you stay on top of things. Keep copies of everything, trust your instincts when something seems off, and don't hesitate to go to the office in person. This community is here to help each other navigate these challenges!

This thread is such a perfect example of why I love this community! As someone who's been dealing with CalWORKs for about a year now, I've definitely had my share of online system hiccups, but nothing quite as stressful as what Sean went through. It's so frustrating when you do everything right and still get those scary discontinuance notices! I'm really glad you were able to get it resolved by going in person - that seems to be the magic solution for so many of these processing delays. For other newcomers reading this, I'd also add that it's worth asking for the name of the person who helps you at the front desk and writing down any case numbers or reference numbers they give you. That way if there are any follow-up issues, you have specific details to reference. Thanks Sean for sharing your experience and thanks to everyone else for all the helpful advice - this is exactly the kind of real-world guidance that makes such a difference!

Welcome Maya and all the other newcomers to this community! It's so heartwarming to see how this thread has become such a valuable resource for people just starting their CalWORKs journey. Sean's experience really is a perfect case study of how to handle these online system glitches - the key takeaway is that being proactive and having all your documentation ready can make all the difference. For anyone new reading this, I'd also suggest taking screenshots of every step when you submit things online, not just the final confirmation. Sometimes having that visual proof of what you uploaded and when can be helpful when you're explaining the situation to office staff. The CalWORKs system definitely has its quirks, but stories like this show that with the right approach and this supportive community behind you, you can navigate through the challenges successfully. Don't be afraid to advocate for yourself - you deserve those benefits and the system should work for you, not against you!

Welcome to the community, Jay and everyone else who's new! This thread really shows the best of what this community can offer - real experiences, practical solutions, and genuine support when people are dealing with stressful benefit issues. Sean's story is a great example of why you should always trust your instincts when something doesn't seem right with the system. The fact that he acted quickly and went in person with all his documentation probably saved him from weeks of being without benefits while trying to straighten things out through phone calls and online submissions. For newcomers, I'd also add that it's worth familiarizing yourself with your local office's walk-in hours and procedures now, before you need them. That way if you ever face a situation like Sean's, you'll know exactly where to go and what to bring. The screenshot advice is spot-on too - I've found that visual proof of what you submitted and when can be incredibly helpful when explaining discrepancies to caseworkers. Thanks again Sean for sharing your positive outcome, and welcome to all the new community members!

Welcome to the community, Giovanni and everyone else who's just starting their CalWORKs journey! This thread has been such an incredible resource - I'm also relatively new here and Sean's experience really opened my eyes to how important it is to stay on top of your case even when you think everything is going smoothly. The online system can definitely be tricky, but what I love about this community is how people share real solutions that actually work. All the advice about keeping documentation, taking screenshots, and knowing your local office procedures is gold. It's amazing how one person's challenging experience can become such valuable guidance for so many others. Sean, thank you for sharing both the problem and the successful resolution - it really helps newcomers like us feel more prepared to advocate for ourselves if similar issues come up!