Can't find how to submit SAR7 online through BenefitsCal - keeps saying "nothing to do at this time"

I had the same problem last month!!! The BenefitsCal website is sooooo confusing. The "nothing to do at this time" message appears when theres no action items in ur account. For SAR7, you need to go to "Documents" section and then click on "Submit Verification" - thats where u can upload your completed SAR7 form (u have to fill it out first, scan/take pics). But sometimes the system glitches and doesnt show the option even when its time to submit.

Just to clarify - not all counties process SAR7s through BenefitsCal yet, even though workers sometimes tell clients they can submit online. The system is still being rolled out for different functions. Your county might be one that still requires paper SAR7 submissions. You have a few options: 1. Complete the paper SAR7 and mail it in (keep a copy and proof of mailing) 2. Drop it off at your county office (get a receipt) 3. Fax it if you have access to a fax machine (keep the confirmation) 4. Call your county office and ask if they have an email address for document submissions If you already have a paper SAR7, I'd recommend just completing it rather than waiting to resolve the online submission issue since your deadline is approaching.

omg the benefitsCal website is trash!!!! my worker also said i could submit online but it NEVER works right. one time it let me upload my SAR7 but then my benefits got cut anyway because they said they never received it even tho the website showed uploaded!!! now i always just take it to the office and wait in line for 2 hours to get a receipt. the whole system is designed to make us fail i swear

Let me share what I know about SAR7 submissions on BenefitsCal from working with clients: 1. The online SAR7 submission feature is available in SOME counties but not all 2. Even in counties that have it, the feature only appears during your SAR7 submission window (usually 1st-5th of your SAR month) 3. When available, it appears under "Tasks" on your dashboard, not in Documents 4. The "nothing to do at this time" message is what shows when you're not in your submission window With only 10 days left, you're likely already in your submission window, so if it's not showing up, your county probably doesn't have online submission fully implemented yet. Do you have the paper form? That's still the most reliable method.

Have you tried clicking on "Upload Documents" instead of looking for a specific SAR7 section? That's what I had to do. BenefitsCal doesn't have a separate section just for SAR7s - you have to upload it as a general document and then select "Semi-Annual Report" from the dropdown menu. Also make sure you're uploading ALL pages even if some sections don't apply to you.

If you're having trouble reaching someone at the CalWORKs office by phone, you might want to try a service called Claimyr. I was in a similar situation last month - couldn't get through to anyone about my SAR7 questions. Claimyr holds your place in line and calls you back when a real person is available. Saved me hours of waiting on hold. You can check out their demo at https://youtu.be/jzISHxCPLwE or go to claimyr.com. It's the only thing that worked when I needed to talk to someone about my SAR7 issues.

One more thing - if you're getting close to the deadline and still can't figure out the online submission, you should fax your SAR7 if possible. Many copy/shipping stores offer faxing services. The benefit of faxing is you get a confirmation sheet that proves you submitted it on time. Keep that confirmation paper safe! It's saved me multiple times when the county claimed they never received my paperwork.

Did u try logging out and logging back in? Sometimes benefitscal glitches and doesnt show all the options until u refresh or restart. also try using a different browser like chrome instead of safari that fixed it for me once

I'm having the exact same issue! I've been trying to submit my SAR7 online for weeks and keep getting that "nothing to do at this time" message. Based on what everyone is saying here, it sounds like the online system isn't fully working in all counties yet. I'm in San Bernardino County and my worker also told me I could submit online, but clearly that's not the case. I'm just going to fill out the paper form and drop it off in person to be safe - can't risk my benefits getting cut off because of their broken website. Thanks everyone for sharing your experiences, it's really helpful to know I'm not the only one dealing with this mess!