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I filled out my SAR7 for CalWORKs through BenefitsCal and submitted it on 4/2/24. The website said I have until 4/30/24 but recommended submitting by 4/5/24 (which I did). It's been almost a week now and when I check the status online it still shows 'pending review'. How long does it normally take for them to process these periodic reports? I'm getting nervous because my rent is due soon and I need to know if my Cash Aid will continue. Is there anything I should do while waiting or just be patient? This is only my second SAR7 so I'm not sure what's normal.
I just moved to a different apartment in the same complex and need to update my address for my CalWORKs case ASAP. My rent is actually higher now ($1675 instead of $1450) and I'm worried about missing important mail. Can I just update this on BenefitsCal or do I have to call my worker? The last time I tried calling the county office I was on hold for 2 hours and then got disconnected! I don't want my cash aid to stop because they mailed something to my old address. Has anyone updated their address recently? What's the fastest way to do it?
I've been following this thread and wanted to add my experience from when I moved last year. Like many others here, I made the mistake of ONLY updating my address online through BenefitsCal and thought I was good to go. Big mistake! Two weeks later I got a notice that my benefits were being discontinued because they had mailed my SAR 7 to my old address and I "failed to respond." Here's what I learned the hard way: even after you update online, the system doesn't always sync properly across all departments. My eligibility worker had the new address, but the mail processing center was still using my old one. It took THREE visits to the county office and a supervisor to finally get it straightened out. My advice: do the online update first, then either go in person OR use that Claimyr service people mentioned. But most importantly - ask for WRITTEN confirmation that your address change has been processed in ALL systems, not just your case file. And definitely report that rent increase too since it might bump up your housing allowance. The whole process is frustrating but don't let that discourage you from staying on top of it!
Oh wow, that's exactly the nightmare scenario I was worried about! The fact that different departments can have different addresses even after you update online is terrifying. I'm definitely going to follow your advice and ask for written confirmation that it's updated in ALL systems, not just my case file. That's such a good point that I wouldn't have thought to specify. It's crazy that we have to be so vigilant just to update an address, but stories like yours show why it's necessary. Thanks for sharing what you learned the hard way - hopefully it saves others from going through the same ordeal! Did you end up getting your benefits restored pretty quickly once you got it sorted with the supervisor, or did that take a while too?
It actually took about 3 weeks to get my benefits restored after the supervisor finally got everything sorted out! They had to do some kind of "good cause" determination since I had technically missed the deadline through no fault of my own. The whole process was incredibly stressful - I was worried about making rent and buying groceries during that time. But once it was resolved, they did give me back pay for the weeks I was cut off, so at least there's that. The supervisor told me this happens more often than people think, which is why she always recommends getting that written confirmation. She said to specifically ask that they verify the address is updated in "SAWS" (their computer system) AND with the mail vendor, since those are sometimes separate. It's ridiculous that we have to know their internal processes just to change an address, but that's the reality of the system unfortunately.
This thread has been incredibly helpful! I'm dealing with a similar situation right now - just moved last month and have been putting off updating my address because I was dreading the phone calls. Reading everyone's experiences here, it's clear that the online-only approach is risky and you really need that human confirmation. What strikes me most is how consistent everyone's advice is: do the BenefitsCal update first, then follow up with either a phone call (maybe using that Claimyr service) or go in person. The fact that @Lauren Johnson had issues even after updating online because different departments weren't synced is exactly why this redundant approach makes sense. I'm planning to update mine this week and I'll definitely ask for written confirmation that it's been updated in ALL systems, not just my case file. That's such a crucial detail that I never would have thought to specify. Also going to make sure to report my rent change at the same time since it sounds like that could affect my benefit amount. Thanks to everyone who shared their real experiences - this kind of peer advice is so much more valuable than the vague official guidance. It's frustrating that we have to jump through so many hoops for something as basic as an address change, but at least now I know what actually works!
You're absolutely right about needing that redundant approach! I just went through this process myself a few weeks ago and can confirm everything people are saying here. The online system is definitely not reliable on its own - I did the BenefitsCal update and thought I was done, but when I called to double-check (thankfully!), my worker said she didn't see any address change request in my file. What worked for me was doing the online update first, then going in person with my lease agreement and asking specifically for written confirmation that the change was processed in "all systems including mail processing." The worker actually made a note in my file and gave me a receipt with that language on it. It's ridiculous that we have to be so specific, but stories like Lauren's show exactly why it's necessary. Also definitely report that rent change at the same time! Even a small increase can sometimes bump up your housing allowance. Good luck with your update - sounds like you've got a solid plan based on everyone's hard-learned lessons here!
I've been homeless with my 6 year old daughter for about 2 months now. We're staying in my car and sometimes with a friend when she lets us. I already get CalFresh benefits ($475/month) but it's not enough to get us into housing. Yesterday I went to the county office to apply for Cash Aid through CalWORKs since we're literally homeless and I'm desperate. The worker took all my info, made copies of our IDs, and said I'd hear back soon. This morning I got a call saying I was DENIED! They didn't even explain why! The person just said something about "not meeting program requirements" and when I tried to ask questions they said I'd get a notice in the mail. HOW AM I SUPPOSED TO GET MAIL WITH NO ADDRESS?? I need this money to get us into a place. Does anyone know why they would deny a homeless mom with a young child? Do I need to do something else to qualify?
Maria, I'm so glad you found the legal aid resources! Having an advocate with you can really change the whole dynamic of these appointments. They know exactly what questions to ask and won't let the workers brush you off or deny services you're entitled to. One more thing I wanted to add - if the legal aid office can't send someone with you immediately, ask them for a "know your rights" sheet or checklist specific to CalWORKs homeless assistance. Sometimes just having that paperwork in your hand shows the county workers that you're informed about your rights and they tend to be more thorough in their explanations. Also, when you're at the food pantry tomorrow morning, ask if they have any social workers or case managers on site. Many food pantries now have staff who can help connect people to housing resources and benefits. They might know about local programs that the county office doesn't always mention. You're doing an amazing job advocating for your daughter under incredibly difficult circumstances. The fact that you've taken all this advice, done your research, and are going in tomorrow with a plan shows what a strong parent you are. I have a really good feeling that tomorrow is going to be different - you're prepared now and you know what to ask for. Keep us posted on how it goes!
Zara, that's excellent advice about asking for a "know your rights" sheet! I never thought about how just having that documentation could change how the workers treat you. And you're absolutely right about the food pantry potentially having social workers - I'll definitely ask about that when we go tomorrow morning. It's amazing how many resources and services exist that I had no idea about until this conversation. Maria, I'm really hoping the legal aid office can help quickly, but even if they can't send someone immediately, I feel so much more prepared now thanks to everyone here. I'll make sure to update everyone after tomorrow's appointments. For the first time in weeks, I actually feel like we might be able to get the help we need. Thank you all for taking the time to share your knowledge and experiences - it means everything to a parent just trying to keep their child safe and housed.
Carmen, I've been following this entire thread and I'm so impressed by how you've taken everyone's advice and turned it into a real action plan. As someone who works with homeless families, I wanted to add one final piece of advice for tomorrow - if you end up getting approved for any benefits, ask them about the "Homeless Assistance Expedited Payment" option. This can get you funds within 24-72 hours instead of waiting weeks. Also, since you mentioned your daughter's school attendance has been irregular, make sure to connect with the school's homeless liaison (every school district is required to have one under federal law). They can provide transportation assistance, free meals, and help with school supplies, plus they can write a letter confirming your homeless status that strengthens your CalWORKs application. You've gotten so much great advice here - from Wesley's suggestion about Claimyr for getting through the phone lines, to Lily's detailed breakdown of what documents you need, to Paolo's idea about legal aid advocacy. The fact that you've listened, researched, and made concrete plans shows you're going to succeed tomorrow. Your daughter is lucky to have such a determined advocate for a parent. Please do update us - this community is rooting for you both!
Norman, thank you so much for mentioning the school homeless liaison - I had no idea every district was required to have one! I'm going to call the school right after I contact legal aid tomorrow morning. Getting transportation help and that letter confirming our homeless status could solve multiple problems at once. The "Homeless Assistance Expedited Payment" option sounds like exactly what we need too - I'll make sure to ask about that specifically if we get approved. It's incredible how much I've learned from everyone in this thread. Carmen has been so brave sharing her story and taking all this advice to heart. I'm a newcomer here but I can see this community really cares about helping each other navigate these complicated systems. I'll be thinking of you both tomorrow and hoping everything goes smoothly with all these new resources and advocates on your side!
I'm 7 months pregnant and getting ready to apply for CalWORKs once my baby arrives. The father and I aren't together anymore and definitely not married. I keep hearing different things from friends - some say I HAVE to put him on the application and they'll make me pursue child support, others say I can just apply for myself and the baby. I don't want him involved at all as he's been totally unreliable. Will they deny my application if I don't list him? Can I just apply for me and my baby without adding him or giving his information? I really need this assistance but don't want drama with him.
I just wanted to add something that might help - if you're worried about the father being unpredictable or causing problems, you can also request that all communication from the child support office goes through your caseworker instead of directly to you. This gives you an extra layer of protection and helps keep things organized. Also, when you do your CalWORKs interview, be completely honest about your concerns with your eligibility worker. They've seen it all and can guide you on whether your situation might qualify for good cause. Even if it doesn't initially seem like it would qualify, sometimes there are details that make a difference. One more thing - if you end up having to go through with child support and the father does start paying, that money belongs to your child regardless of your relationship with him. Try to think of it that way if it helps. You're advocating for your baby's financial security, not necessarily opening the door to a relationship you don't want.
Just wanted to share my experience as someone who went through this exact situation last year. I was terrified about listing my son's father because he had addiction issues and I was worried about what would happen if they contacted him. I ended up providing his information but immediately requested a good cause exemption. My eligibility worker was really understanding and gave me the CW 51 form to fill out. I documented his substance abuse history, erratic behavior, and concerns about him being around our child. The exemption was approved within a few weeks. The best part is that I still get my full CalWORKs benefits without having to deal with child support enforcement. My case has been much smoother since then. Don't let fear stop you from applying - there really are protections in place for situations like yours. Be honest about your concerns and advocate for yourself and your baby. Also, definitely use that Claimyr service someone mentioned if you need to call with questions. I wish I had known about it when I was going through this process!
@048b44a5e3bf I hope you don't mind me jumping in, but I wanted to share what worked for me when I applied for my good cause exemption. I didn't have any official documentation like police reports or medical records, but I wrote a really detailed explanation on the CW 51 form about specific incidents and patterns of behavior that made me concerned about safety and stability. I included things like screenshots of erratic text messages, dates when he showed up intoxicated, and examples of unpredictable behavior. Even though these weren't "official" documents, they painted a clear picture of why cooperation would be problematic. The eligibility worker said they look at the overall pattern, not just whether you have formal paperwork. It took about 3 weeks to get a decision in my case. They called me to go over some details from my form, which actually made me feel like they were taking it seriously rather than just rubber-stamping a denial. The key is being as specific as possible with dates, examples, and explaining how these behaviors would impact your child's wellbeing. Good luck with your application!
@048b44a5e3bf For my good cause exemption, I didn't need official documentation - my detailed written explanation on the CW 51 form was enough. I described specific incidents, dates when possible, and how his behavior would put me and my child at risk. The key is being specific rather than general. It took about 3 weeks to get the decision, but my eligibility worker told me it can take up to 30 days. They actually called me to let me know it was approved rather than just mailing a letter, which was nice. One thing that helped my case was that I also mentioned how pursuing child support would likely make him angry and potentially escalate his drinking, which could lead to him showing up at my place or causing other problems. They really do consider the broader safety implications, not just direct physical violence. @53fb4ed3f6b1 Your situation sounds very similar to mine. Document everything you can remember - even if it seems minor, write it down. Inconsistent behavior combined with substance issues is definitely something they take seriously. Good luck with your application!
Just submitted my SAR7 last week but I'm worried about reporting changes in income. Can anyone tell me what the current Income Reporting Threshold (IRT) is for a family of 4 on CalWORKs in Los Angeles County? My husband just got offered some extra shifts at work and I'm not sure if I need to report it mid-period or wait until my next SAR7. Don't wanna mess up our Cash Aid by not reporting when I should. Thanks!
This entire thread has been such a lifesaver! I'm also in LA County with a family of 4 and had been stressing about this exact same issue. My husband just got approved for overtime at his job and I've been losing sleep wondering if I need to report it immediately or wait for the next SAR7. Like so many others here, I was just using the general $3,469 amount I found online, but after reading about @Isabella Santos discovering her actual IRT was different due to child support, I realize I need to get my specific number confirmed. We don't have child support, but we do have a small amount of SSI for one of our kids that comes in monthly. The Claimyr tip from @Diego Ramirez sounds amazing - I'm definitely going to try that instead of spending hours on hold. And @Saleem Vaziri, your spreadsheet idea is brilliant! I've been trying to do the math in my head every time income changes and it's so stressful. It's honestly frustrating how much we have to figure out on our own just to avoid accidentally messing up our benefits, but I'm so grateful for communities like this where people share real experiences. You've all probably saved me from making a costly mistake by assuming I knew my correct IRT. Thank you!
@Logan Chiang I m'so glad this thread has been helpful for you too! The SSI for your child definitely could affect your individual IRT calculation, just like how child support affected @Isabella Santos s threshold.'It s wild'how many different factors can change your specific number from the standard amount. I m in'a similar boat with variable income and it s such'a relief to know I m not'the only one who s been'stressed about this. The fact that so many of us were just guessing with online numbers shows how much clearer guidance we need from the system itself. But at least we have each other to figure this stuff out! Definitely try Claimyr - after reading @Diego Ramirez s recommendation and'seeing others confirm it works, I m planning to'use it too. The spreadsheet tracking system also sounds like it ll be a'game changer for managing variable income. It s amazing how'much practical wisdom is shared in threads like this that you just can t find in'the official paperwork. Hope you get your exact IRT confirmed soon and can stop worrying about those overtime shifts!
Wow, this thread has been incredibly educational! I'm also in LA County with a family of 4 and I've been making the same mistake as everyone else - assuming my IRT was exactly $3,469. Reading about how @Isabella Santos discovered her actual threshold was $3,402 due to child support really opened my eyes. We receive some irregular unemployment benefits that I never thought would affect our IRT calculation. The practical tips shared here are gold! @Saleem Vaziri's spreadsheet idea for tracking variable income is something I'm implementing immediately - I've been scrambling to calculate our monthly totals every time something changes. And @Diego Ramirez, thank you for the Claimyr recommendation! I've literally given up calling DPSS multiple times because of the endless hold times. What strikes me most is how many families are navigating this system without knowing their exact IRTs. It's concerning that such crucial information isn't more clearly communicated upfront. The difference between the standard amount and individual calculations can be significant enough to affect whether you need to report mid-period or not. This community support is invaluable - you've all probably saved multiple families from making costly reporting mistakes. I'm definitely calling to verify our specific IRT before my partner takes on any additional work. Thanks everyone for sharing your real experiences and creating such a helpful resource!
Lukas Fitzgerald
Just wanted to follow up - have you heard anything back yet? If it's been more than 10 business days now, I would definitely call. Remember that even if your worker doesn't process it immediately, as long as you submitted it before the deadline, your benefits will continue. They can't discontinue benefits if you met the reporting deadline.
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Nadia Zaldivar
AuthorThanks for checking! I ended up getting through on the phone yesterday after trying all morning. They confirmed they received my SAR7 and said it's been assigned to a worker but not processed yet. The person I spoke to said my benefits will continue while it's being processed since I met the deadline.
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MoonlightSonata
That's great news! It's such a relief when you can actually get through and get confirmation. Thanks for updating us - this will be helpful for others in similar situations. Now you can relax knowing your benefits are secure while they finish processing it.
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Melina Haruko
This thread is so incredibly helpful! I'm currently waiting on my SAR7 processing too - submitted about 8 days ago and still showing "pending review." Reading everyone's experiences has really eased my anxiety, especially knowing that 5-10 business days is completely normal. What really stands out to me is how much more useful this real community discussion is compared to the official CalWORKs website. The specific tips like taking screenshots of confirmation pages, asking if the report was "received and considered complete," and even the suggestion about Claimyr for getting through to workers faster - these are the kinds of practical insights you just can't find in official documentation. @cc288379ec13 thanks for sharing your whole journey and following up with the resolution! It's so reassuring to see that the system does work even when the waiting feels stressful. And @dac71e00e811 your expertise as an eligibility worker providing those clear timeframes was invaluable. This community really shows how much we can help each other navigate these complex systems.
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Sofía Rodríguez
I completely agree about how much more valuable this community discussion is compared to official resources! I'm new to CalWORKs and just submitted my first SAR7 a few days ago. Reading through everyone's experiences here has been such a relief - the official website basically just says "allow time for processing" which tells you nothing about what to actually expect. Getting real timeframes, practical tips, and hearing from people who've actually been through this process multiple times is so much more helpful. I'm definitely going to follow the advice about keeping detailed records and taking screenshots. It's amazing how this community fills in all the gaps that the official information leaves out!
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