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This whole thread is incredibly helpful! I'm new to CalWORKs (just started receiving benefits two months ago) and my caseworker never mentioned most of these issues or solutions. The fraud alert triggering from trying multiple ATMs is something I definitely would have done without thinking about it. I'm saving all these tips - the money order option, cashback at stores, calling the EBT line first before trying multiple ATMs, and even the credit union manual withdrawal option. It's frustrating that we have to learn all these workarounds through trial and error or from each other instead of being properly informed upfront. Really grateful for this community sharing real practical advice that actually helps navigate the system!
Completely agree! I'm also pretty new to CalWORKs (started about 4 months ago) and it's been such a learning curve figuring out all these little details that can trip you up. My caseworker basically just handed me the EBT card and said "good luck" - no explanation about daily limits, fraud triggers, or any of these alternative options. It really shouldn't be this complicated to access the benefits we're entitled to! This thread has been more helpful than any official documentation I've received. Makes me wonder how many people struggle unnecessarily just because they don't know about these workarounds. We definitely need better orientation when people first enter the system.
As someone who's been navigating CalWORKs for about a year now, I can't stress enough how important it is to save the EBT customer service number (1-877-328-9677) in your phone and call them FIRST when you have any card issues. I learned this the hard way after getting my card locked multiple times from trying different ATMs. One thing I didn't see mentioned - if you're ever completely stuck and need emergency cash, some county offices have emergency voucher programs where they can issue you a paper voucher for immediate use at certain stores. It's not widely advertised but it exists for situations where your EBT card is completely non-functional and you need food/essentials right away. You have to go in person and it's a bit of paperwork, but it can be a lifesaver in crisis situations. Also, for anyone new to the system - sign up for text alerts through the EBT website! They'll notify you about system maintenance, balance updates, and sometimes even when your card gets temporarily locked. Wish I had known about that feature from day one.
I'm having the same issue too! Tried 4 different ATMs this morning and none of them would let me withdraw cash even though my balance shows the money is there. This is so frustrating when you have bills due today. I'm going to try the grocery store cash back method that everyone's suggesting - hopefully that works! Thanks for posting this, at least now I know it's not just my card that's broken.
Hey Zane! Yeah the grocery store cash back thing definitely works - I just tried it at a few different places and was able to get most of my cash that way. It's annoying having to make multiple trips but at least it's something! Target, Walmart, and most grocery stores seem to be working fine with EBT cash back even when the ATMs are acting up. Good luck!
This happened to me last month too! The ATM issues are so common on benefit payment days. I found that smaller stores like corner markets and gas stations sometimes have better luck with EBT cash back than the big chain stores when the system is overloaded. Also, if you have a Chase or Bank of America nearby, their in-branch tellers can usually process EBT withdrawals even when their ATMs are down. Just bring your ID and EBT card. Hope everyone gets their money sorted out today!
One thing to know is that when the Transitional CalFresh ends and you apply for regular CalFresh, they WILL count your income at that point. So your benefit will likely go down if you're working more now. Just prepare for that change after the 5 months. My TCF was $973 for my family of 4, but when I converted to regular CalFresh it dropped to $423 because of my job. Still helpful but definitely a big difference.
Quick tip - when you submit your request to end CalWORKs, make sure it's in writing and specifically mention you want to be evaluated for Transitional CalFresh. Also, keep proof of when and how you submitted it. The CalWORKs discontinuance date is important because your 5-month TCF period starts from that date. And yes, typically they'll send a notice about a month before TCF ends, but as others have said, don't rely solely on that notice - mark your calendar!
This is super helpful. Is there a specific form I should use to end the CalWORKs or just write a letter?
You can usually just write a simple letter or email to your worker stating that you want to voluntarily discontinue your CalWORKs cash aid effective [date] and request evaluation for Transitional CalFresh. Include your case number and sign/date it. Some counties also have a specific form (like a SAR 7 or CW 8572) but a written request should work. I'd also recommend submitting it both by email AND dropping off a hard copy if possible, just to make sure they get it. Keep copies of everything!
Hey Brooklyn! I just went through this same exact thing last month and I totally get how frustrating it is when they don't explain clearly what they need. What worked for me was creating a comprehensive income statement that covered every single source of money for the 30 days before my application. Here's what I included: - All pay stubs from my regular job - A handwritten statement listing ANY cash income (even $20 from babysitting my cousin) - Documentation of any gifts over $30 - Any money from selling items online - Basically every dollar that came into my household For the handwritten part, I just used regular paper and wrote: "I, [my name], received the following additional income in the 30 days prior to my CalWORKs application dated [date]:" Then I listed each amount with the date and source. The key thing is they want to see that you're reporting EVERYTHING honestly. Don't leave out small amounts thinking they don't matter - they do! And definitely ask about emergency CalWORKs since your rent is due soon. That 3-day processing could really help your situation. You've got this! The process is confusing but once you get all the documentation together it should move quickly.
Thanks so much Keisha! Your breakdown is super helpful - I really appreciate you taking the time to explain exactly what you included in your statement. The template you provided for the handwritten part is perfect, I'm going to use that exact format. It's reassuring to know that being thorough and honest about every dollar is what they're looking for, even the small amounts. I'm feeling much more prepared now to put together a comprehensive statement. And I'm definitely going to ask about that emergency CalWORKs option first thing when I call tomorrow since my rent situation is urgent. Everyone here has been so helpful - this community really comes through when people are struggling with the system!
Just wanted to add something that might help - if you're having trouble getting through to your worker by phone, try going to the office in person if you can. I know it's a pain, but sometimes showing up with all your documentation in hand can speed things up. Bring multiple copies of everything too! Also, keep detailed notes of every conversation you have with your worker - date, time, what they told you, what they're asking for. I learned this the hard way when my worker forgot they had already asked me for something and wanted me to resubmit it. For your income statement, make sure you also include any regular monthly expenses that might affect your net income calculation - like if your job deducts for health insurance or if you pay child support. They need the full picture of money coming in AND going out. Hope this helps and that you get approved quickly! The emergency aid option sounds like it could really save you given your rent deadline.
This is really smart advice about going in person and keeping detailed notes! I never thought about documenting all my conversations with my worker, but that makes total sense after hearing about people having to resubmit things. I'm definitely going to start doing that. And you're right about including the expenses too - I pay for health insurance through my job so I should probably mention that in my income statement. Thanks for the tip about bringing multiple copies when I go in person. I'm planning to call first thing tomorrow but if I can't get through clearly on the phone, I'll head to the office with everything printed out. Really appreciate all the practical advice!
Amara Nnamani
I'm in a similar situation - 69 years old on SSI and only getting $112 in CalFresh. What really helped me was keeping a detailed log of ALL my medical expenses for a month, including things I didn't think would count. I was surprised that my heating pad (doctor recommended for arthritis), special diabetic socks, and even the gas money for my monthly blood work appointments all qualified as medical deductions. The key is being very thorough and persistent. I ended up writing everything down before calling so I wouldn't forget anything during the conversation. Also, if they deny any of your medical expenses, ask them to explain in writing WHY it doesn't qualify - sometimes they're wrong about what counts and will correct it when pressed for details. One tip: if you take any over-the-counter medications regularly (like daily vitamins, pain relievers, etc.), ask your doctor to write a simple note saying they recommend them. That can turn non-deductible expenses into deductible medical expenses.
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Gabriel Ruiz
•This is such helpful advice! I never thought about asking my doctor for notes about over-the-counter medications. I take daily vitamins and pain relievers that my doctor actually did recommend during my last visit, but I didn't think to get that in writing. The heating pad idea is brilliant too - I use one every night for my back pain. It sounds like I'm missing a lot of potential deductions. Do you think it's worth making an appointment with my doctor specifically to get these recommendations documented, or should I just ask at my next regular visit?
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Carmen Ortiz
I'm also a senior dealing with this frustrating CalFresh system! At 67 with similar income sources, I totally understand your confusion. One thing that really helped me was learning that as seniors, we can get what's called an "expedited recalculation" if we report new medical expenses. Don't just call - also try submitting a written "Report of Change" form (you can usually find it online for your county or pick one up at the office). Sometimes written requests get processed faster than phone calls that never get answered. Also, make sure they're using the correct "Standard Medical Deduction" for seniors. If your monthly medical expenses are over $35 but under about $190, they should automatically give you a standard deduction without requiring receipts for every little thing. Many caseworkers forget to apply this correctly. And here's something most people don't know - if you're spending your own money on special dietary foods for health conditions (like diabetic foods, low-sodium items, etc.), those can sometimes count as medical expenses too if your doctor recommends that diet. Worth asking about!
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