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I'm in a complicated situation with my ex. We've been going back and forth about who claims our kids (3 and 5) on taxes. He's offering to give me half of what he gets back if I let him claim them this year. I currently receive CalWORKs cash aid and CalFresh for me and my kids, and I'm worried this might cause problems with my benefits. Has anyone ever let someone else claim their children as dependents on taxes while getting benefits? Will the county find out and cut my cash aid since it's based on me having the kids? I don't want to mess up my benefits but really need the extra money he's offering.
Sooo frustrating! My CalWORKs EBT card says I have $20 cash aid available when I check the balance (not a lot but I really need it right now), but every single time I try to use it at an ATM or store it gets declined. I've tried 3 different places! The food stamps part works fine, just the cash aid won't go through. I called the EBT customer service number on the back of the card but got disconnected twice after waiting forever. Has anyone else had this problem with their cash benefits not working even when the balance shows money is there? Am I doing something wrong or is this a system error??
This is such a frustrating situation and you're definitely not alone! I've been reading through all these responses and it's clear this verification hold issue is way too common. The fact that your CalFresh still works but the cash aid doesn't is exactly what happens when they put a hold on your account for missing paperwork. Since you already found that "pending verification" status in BenefitsCal and uploaded your pay stubs this morning, you're on the right track! The problem is these holds don't get lifted automatically - someone has to manually remove them even after you submit everything they asked for. I'd definitely try calling your caseworker at 7:30am tomorrow before the lines get crazy busy. Multiple people here have had success with that early morning strategy. If that doesn't work, that Claimyr service sounds really promising based on the success stories people shared. Don't beat yourself up about being late with the income verification - those reporting requirements are confusing and they don't make it clear what's urgent vs routine. The main thing is you've submitted what they need now. Based on everyone's experiences, once you actually reach someone they should be able to lift the hold pretty quickly. That $20 is yours and they have to restore access once they process your verification! Keep us updated on how it goes - this thread has become such a helpful resource for people dealing with EBT cash benefit holds!
This exact same thing happened to me about 6 weeks ago! My card showed $33 but kept getting declined everywhere - so embarrassing when you're standing in line at the grocery store. After reading through all these helpful responses, it sounds like you're dealing with the classic verification hold situation that way too many of us have experienced. The "pending verification" status you found in BenefitsCal combined with your CalFresh working but cash aid not working is definitely the telltale sign of a hold. Since you already uploaded your pay stubs this morning, you're doing everything right - the frustrating part is that these holds require someone to manually lift them even after you submit the documents. I'd strongly recommend trying that early morning calling strategy (7:30-8am) that multiple people here have had success with. In my case, I finally got through to my worker at 7:45am on a Tuesday and she was able to lift the hold while I was on the phone. Took less than 5 minutes once I actually reached someone who could help. If calling doesn't work, that Claimyr service sounds like it's been a game-changer for several people in this thread. Don't give up - that $20 is rightfully yours and they have to restore access once they process your verification. The system is broken but there are ways to get through it. Keep us posted on how it goes!
I'm literally shaking right now. Checked my EBT card this morning and my CalWORKs cash aid STILL isn't there! It was supposed to be loaded 3 days ago according to my payment date. I've already called the EBT customer service number and they just said the payment hasn't been sent by the county yet. My rent is due tomorrow, my phone's about to be shut off, and now I'll have late fees on everything. I checked BenefitsCal and my case shows as 'active' with no issues. I submitted my SAR7 on time last month and nothing has changed in my household. I even had my semi-annual review last month and everything was approved! This isn't a stolen benefit situation - the money was never loaded in the first place! Has anyone else had this happen? What do I do now? I left a message for my worker but who knows when they'll call back.
I'm so sorry you went through this stress, but I'm really glad you got it resolved! This thread has been incredibly helpful - I had no idea about services like Claimyr or that you could request emergency payments for situations like this. I've been on CalWORKs for about a year now and thankfully haven't had my benefits disappear yet, but after reading everyone's experiences here, I'm definitely going to be more proactive. I'm going to start checking my balance a few days before my payment date instead of just assuming it'll be there, and I'm signing up for those BenefitsCal alerts that Sarah mentioned. Also planning to document everything like Ethan suggested - take screenshots of my case status and benefit amounts each month just in case. It's really unfortunate that we have to be so vigilant and prepared for their system to fail us, but I'm grateful for communities like this where we can share knowledge and support each other. Thank you to everyone who shared practical solutions - you probably helped a lot of people who are reading this and dealing with similar issues!
This whole thread has been such an eye-opener for me too! I've only been on CalWORKs for about 6 months and I had no idea these kinds of system failures were so common. Reading about everyone's experiences is both scary and reassuring - scary because it shows how unreliable the system can be, but reassuring because there are actually solutions and resources available that most of us don't know about. I'm definitely going to follow all the advice here about documenting everything, signing up for alerts, and checking my balance early. It's really sad that we have to be so prepared for the system to fail us, but at least we can learn from each other's experiences. Thank you Alicia for sharing your story and to everyone who provided such helpful advice - this thread is going to help so many people!
This happened to me about 6 months ago and it was absolutely terrifying! I'm so glad you got it resolved with that Claimyr service - I wish I had known about that when I was going through it. I ended up having to go to the county office in person (which took a whole day with my kids) and even then it took them 3 days to fix the "system error." One thing I learned from my experience is to always ask for the reference number or case note ID when they tell you they're fixing something. The worker who helped me initially said it would be resolved in 24 hours, but when I called back the next day, there was no record of our conversation! I had to start the whole process over again until I finally got someone who could see the notes in the system. Also, definitely follow through on getting those late fees reimbursed - I didn't know that was an option when it happened to me and ended up eating about $75 in late charges. It's so frustrating that their mistakes end up costing us money we can't afford to lose, but at least there's a process to get it back if you know to ask for it. Thanks for sharing your story and the update - threads like this are so valuable for all of us trying to navigate this system!
Thank you for sharing that tip about asking for a reference number! That's exactly the kind of thing I wouldn't have thought to do but could save so much hassle later. It's ridiculous that there was no record of your conversation - like, isn't that their job to document these things? I'm definitely going to ask for reference numbers going forward for any interactions with the county. And wow, $75 in late fees is no joke when you're already struggling financially. I'm going to make sure I follow up on getting reimbursed for any fees I end up with. It's so messed up that their system errors cost us money, but I'm glad to know there's at least a way to get it back if you're persistent about it. This whole experience has really opened my eyes to how much advocacy we have to do for ourselves just to get what we're entitled to!
Hi everyone, I'm trying to figure out what the Income Reporting Threshold (IRT) is for CalWORKs when it's just me and my daughter (5 years old). I currently work part-time and make about $2,000 per month. I know I'm supposed to report if I go over the IRT, but I can't remember what that amount is for us and I don't want to mess up my Cash Aid. The paper they gave me is somewhere in my moving boxes (just relocated last month). Is $2,000 already over the limit for a family of 2? My caseworker takes forever to call back and I'm worried about accidentally breaking the rules.
Just joining this community and this thread was super helpful! I'm in a similar situation - single mom with one kid, working part-time. Reading everyone's experiences here has been eye-opening, especially about the benefits cliff and the importance of tracking income carefully. I had no idea about services like Claimyr to help get through to caseworkers faster - that's going to be a game changer for me since I've been playing phone tag with mine for weeks. Also really appreciate the tip about CalWORKs childcare benefits through the CCP 7 form. I've been struggling with childcare costs eating up most of my paycheck, so I'm definitely going to look into that. Thanks to everyone who shared their knowledge and experiences - this community seems like such a valuable resource for navigating the system!
Welcome to the community! I'm also pretty new here but this thread has been incredibly helpful. I was in the exact same boat - single mom, part-time work, and totally overwhelmed trying to navigate all the CalWORKs rules after moving. Everyone here has been so generous with sharing their knowledge and real experiences. The Claimyr tip alone is worth its weight in gold - I was spending hours on hold just to get disconnected! And definitely look into that childcare benefit - I had no idea it existed until someone mentioned it here. This community really does make the whole system feel less intimidating when you have people who've been through it willing to share what they've learned. Good luck with everything!
I'm also new to CalWORKs and this conversation has been so helpful! I'm a single parent with a 3-year-old and make about $1,800/month, so seeing that the IRT for family of 2 is $2,635 gives me some breathing room I didn't know I had. I've been so stressed about accidentally going over some limit and losing everything. The distinction between IRT and initial eligibility really clicked for me - I was definitely confusing the two. Also planning to check out that Claimyr service because my caseworker is impossible to reach too. And I'm definitely going to ask about the CCP 7 childcare form! I've been limiting my work hours because daycare is so expensive, but if CalWORKs can help with that cost, I might be able to work more without hitting the benefits cliff everyone mentioned. Thanks to everyone for sharing their real experiences - it makes this whole system feel way less scary!
I'm having the weirdest issue with my CalWORKs benefits this month. When I check BenefitsCal, it shows my case as fully 'Active' but there's ZERO money on my EBT card. I called the automated phone system to check my balance and it actually says my benefit amount is 'none' even though everything is marked active! I'm so confused. I finally got through to someone on Friday and explained the situation. They told me a supervisor would call me back that same day to fix it. It's now been 3 days, no callback, no fix, and my rent is coming due next week. I've checked and double-checked everything on my end - submitted my SAR7 on time, no income changes to report, no missed appointments. My kids and I rely on this Cash Aid! Has anyone else had their CalWORKs benefits show as active but nothing actually getting deposited? What did you do to fix it?
I'm also pretty new to this community and have been receiving CalWORKs benefits for about 3 months now. This thread has been absolutely incredible to read through! Dylan, I'm so relieved you were able to get this resolved - having benefits show as active but no actual money deposited sounds like such a nightmare, especially with rent deadlines and that previous eviction warning. Like so many others have mentioned, I had absolutely no clue that the eligibility system and payment processing system were separate! That's such vital information that really should be part of the initial orientation. It makes perfect sense now why sometimes when you call, representatives say "everything looks fine on my end" but your actual problem persists - they're only seeing the eligibility side of things. I'm definitely taking detailed notes on all the specific terminology everyone shared here - "EBT issuance specialist," "payment processing supervisor," "payment issuance error," "imminent risk of homelessness" - because it's obvious that using these exact phrases can be the difference between hours of transfers versus reaching someone who can actually access the payment system and fix the issue. It's also really encouraging to hear that the Claimyr service actually worked! Sometimes you see suggestions online and wonder if they're legitimate, but seeing real results from community members gives me so much confidence in the advice shared here. This thread perfectly demonstrates why this community is so valuable - instead of just offering sympathy, people share concrete, step-by-step solutions that actually work in real situations. I'm bookmarking this entire conversation because these strategies could be absolute lifesavers if I ever encounter similar issues. Thanks to everyone for making this such a supportive and informative space for those of us still learning to navigate these complex systems!
I'm also new to this community and CalWORKs (just started receiving benefits about 2 months ago), and this entire thread has been such an incredible resource! Dylan, I'm so glad you were able to get this resolved - the stress of having your case show active but no actual payment deposited must have been overwhelming, especially with rent coming due and that previous eviction warning. What really amazes me is how this wasn't an eligibility issue at all, but rather a technical disconnect between two separate systems that I had no idea even existed. Learning that there's a difference between the eligibility system showing "active" and the payment processing system actually issuing the money is huge - it explains so much about why sometimes representatives say "everything looks good" but the real problem still isn't solved. I'm definitely saving all the specific terminology everyone shared here - "EBT issuance specialist," "payment processing supervisor," "imminent risk of homelessness," "payment issuance error" - because it's clear that using these exact phrases can completely transform your call experience from getting transferred around endlessly to actually reaching someone who can access the right systems and solve the problem. It's also really encouraging to hear that the Claimyr service actually worked for you! As someone still learning to navigate all this, seeing real success stories from community members gives me so much confidence that the advice shared here genuinely produces results rather than just being theoretical suggestions. This thread perfectly shows why this community is so essential - people don't just sympathize with problems, they share actual step-by-step solutions that work in real life. I'm bookmarking this whole conversation because I know these strategies could be invaluable if I ever face similar issues. Thanks to everyone for creating such a supportive and informative space for those of us still figuring out how to navigate these complex systems!
Lucy Taylor
wat if ur not on the lease where u live? can they still check if kids live with u?
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Connor Murphy
Yes, they absolutely can. The county has many ways to verify residency besides a lease. They can look at school records, medical records, statements from landlords (even without a formal lease), utility bills, and can even do home visits if they suspect fraud. Being off the lease doesn't prevent them from investigating where your children actually live.
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Ana Erdoğan
I work at a legal aid clinic and see this issue constantly. What everyone is telling you is 100% correct - this is one of the fastest ways to trigger a fraud investigation and lose your benefits. The county uses automated data matching systems that compare tax filings with benefit records. When they find discrepancies (someone else claiming your kids while you receive aid for them), they assume YOU are committing fraud, not that it's a family arrangement. Even if you eventually prove the kids live with you, you'll likely face months of reduced or suspended benefits while they investigate, which could leave you unable to pay rent or buy food. I've helped families who lost their housing because of this exact situation. The "extra money" your ex is offering isn't worth potentially losing thousands in benefits or facing fraud charges. Claim your own children - you have every legal right to do so if they live with you more than half the year.
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