This thread is incredible - I wish I had found something like this when I first started receiving CalWORKs benefits! I'm still pretty new to the system (about 4 months now) and honestly had no idea about the cure period or most of these strategies everyone's sharing. The most frustrating part for me has been how the official notices and websites use such confusing language. Like, they'll send you a form that says "failure to provide verification may result in discontinuance" but they don't clearly explain what happens if you miss the deadline or what your options are. It's like they assume everyone already knows all the rules and procedures. I'm definitely saving all these tips - calling right when offices open, keeping copies of everything, specifically using the term "cure period" when talking to workers, and that Claimyr service sounds like a game changer for actually reaching someone by phone. It's sad that we need these workarounds, but I'm so grateful this community exists to share real practical knowledge. Thank you to everyone who shared their experiences here, especially the detailed explanations about the 30-day rule and ombudsperson contacts. You're helping so many families navigate this confusing system and keep their benefits - that makes a real difference in people's lives!

This thread has been such a lifesaver! I just went through the exact same situation last month - got my CalWORKs discontinued because I was late with some employment verification documents. I was absolutely panicking thinking I'd have to start the whole application process over again. Thankfully I found out about the cure period just in time. The key things that worked for me were: 1) calling my worker first thing in the morning around 8am (way better success rate), 2) specifically using the words "cure period" and "reinstate my benefits" when I finally got through, and 3) uploading everything through BenefitsCal AND following up with a phone call to confirm they received it. It took about 5 business days after I submitted my documents for them to process everything and get my benefits turned back on. The stress was unreal but knowing about that 30-day window made all the difference. For anyone dealing with this - don't give up! Keep calling, be persistent, and make sure you mention the cure period specifically. The workers seem to respond better when you use the exact terminology they recognize. And definitely keep records of everything you submit!

I work as a benefits advocate and see EBT theft cases daily - unfortunately you're not alone in this. Multiple thefts are becoming incredibly common, especially for CalWORKs recipients. The good news is that California law requires replacement regardless of how many times it happens, but yes, there will be additional scrutiny after the second incident. Here's what I tell my clients: 1) Document EVERYTHING - dates, times, amounts, where you think the compromise happened, 2) Be completely honest about your card usage patterns, 3) Request expedited processing due to hardship (mention rent/utilities due), 4) Consider asking for a protective payee arrangement temporarily if you're comfortable with that option. The county has to follow state guidelines, and repeat theft victims are specifically protected under MPP 16-705.4. Don't let them make you feel like you did anything wrong - this is a systemic problem with EBT card security, not user error.

I'm really sorry you're dealing with this stress - having your benefits stolen twice is incredibly frustrating and scary, especially when you're counting on that money for rent. I've been in a similar situation and want to share what worked for me. When I had my second theft, I called the EBT customer service line first thing in the morning (around 8 AM) and got through faster than during peak hours. The key is being very organized with your information - have your card number, the exact date you discovered the theft, and your last legitimate transaction ready. I also took photos of my account balance showing $0 and any transaction history I could access. The worker told me that second thefts are unfortunately common right now due to sophisticated skimming operations targeting benefit recipients. They did process my replacement, but it took about 2 weeks instead of the usual timeframe. One thing that really helped was asking specifically about "emergency food assistance" while waiting - they were able to provide a small amount to get groceries immediately. Don't give up calling if you get disconnected - the system is overwhelmed but they will help you. You're not doing anything wrong, this is happening to thousands of people right now.

Just wanted to add one more resource that helped me a lot when I was going through the CalWORKs application process - your local Family Resource Center! Most counties have them and they offer free help with filling out applications, understanding all the requirements, and even childcare during appointments. I was a single mom working part-time at Target when I applied, and the advocate at my FRC literally sat with me while I filled out the online application and helped me gather all the documents. She also knew which eligibility workers were more patient and helpful, which made a huge difference. You can usually find your local FRC by googling "[your county] Family Resource Center" or asking your CalFresh worker for a referral. Some even have emergency food pantries and free diapers while you're waiting for your benefits to get approved. Also, since you mentioned your kids are young, don't forget to ask about the CalWORKs diaper allowance! It's not much (around $30/month I think) but every little bit helps when you're stretching every dollar. You're asking all the right questions and being such a good advocate for your family. The system is complicated but you're going to figure it out!

Aurora, you've gotten incredible advice here! As someone who's been through this whole process, I just want to emphasize that you're doing everything right by asking questions and gathering information first. One thing I'd add that hasn't been mentioned yet - when you get approved for CalWORKs, they'll issue you an EBT card that works for both your CalFresh benefits AND your cash aid. The cash portion can be withdrawn from ATMs or used like a debit card at most stores. Just be careful about ATM fees - try to use ones at banks or credit unions that don't charge fees to avoid eating into your benefits. Also, since you're working at Walmart, you might want to ask your HR department about their employee assistance programs. Some big employers have partnerships with local agencies that can help you navigate benefits applications or provide additional emergency assistance. It's worth checking! Keep all your documents organized in one folder - you'll need them for your initial application, the interview, and then ongoing reporting requirements. Having everything in one place will save you so much stress down the road. You've got this mama! Your kids are lucky to have someone who's working so hard to make sure they have what they need. The system is complicated but you're clearly smart and determined enough to figure it out.

Just want to add one more tip that helped me when I was starting out - if you're ever unsure about anything on the SAR7, write "See attached explanation" in the margin and include a separate sheet explaining your situation. I did this when I had irregular income from gig work and it really helped my worker understand what was going on. Also, if you submit online through BenefitsCal, you'll get a confirmation number - screenshot that and keep it! It's your proof that you submitted on time if there are any issues later. Good luck with your first SAR7!

As someone who's been helping people with CalWORKs paperwork for years, I just want to emphasize a few key points that might save you headaches down the road: 1. For your babysitting income - create a simple log showing dates, amounts, and who paid you. Even if it's handwritten, sign and date it. The county accepts self-declarations for cash income. 2. Since your rent increased, definitely include that receipt. Handwritten receipts from landlords are totally valid - don't worry about that. 3. Double-check that you're reporting income for the correct month (March 2025 in your case). This trips up a lot of people. 4. Before you submit, go through the form one more time and make sure every single question has an answer - even if it's just checking "no" or "none." Blank spaces are the #1 reason forms get rejected. 5. If you submit online, take that screenshot of your confirmation! If you mail it, use certified mail. The "we never got it" excuse is unfortunately common. You're being really proactive by asking these questions upfront. That puts you ahead of most people doing their first SAR7. You've got this!

Hey everyone! I'm also pretty new to CalWORKs and this thread has been incredibly helpful. I wanted to add something I learned from my neighbor who's been receiving benefits for years - she told me to always check the ATM slot where you insert your card. If it looks loose, feels weird, or sticks out more than it should, don't use that machine. Scammers attach fake card readers right over the real ones. Also, I've been using the Wells Fargo ATMs inside their branches during business hours when possible - there are usually employees and security cameras around which makes me feel safer. One more tip: if you ever feel like someone is watching you enter your PIN or following you after using an ATM, go directly to a safe public place like inside a store or restaurant. Trust your instincts! It's better to be overly cautious with our benefits since we depend on them so much.

Hi Yuki! Welcome to CalWORKs - I know it can feel overwhelming at first, especially with all the security concerns. I've been receiving benefits for about 6 months now and wanted to share what's worked for me. I actually called the EBT customer service line (the number on the back of your card) and asked them to walk me through all the security features available. They told me about setting up account alerts, how to temporarily freeze my card if I'm worried about it being compromised, and which ATM networks are safest to use. One thing that really helped my peace of mind was learning I could check my balance online or through the app instead of at ATMs - that way I'm not exposing my card and PIN as often. Also, many counties now offer workshops on EBT safety - mine had one at the local library that covered everything from spotting skimmers to what to do if your benefits get stolen. Might be worth asking your caseworker if your county offers anything similar. The most important thing I learned is to act immediately if something seems off - don't wait and hope it's nothing. Good luck and don't hesitate to ask more questions!