Will closing my child support case affect my CalWORKs benefits?
I've been receiving CalWORKs for about 8 months now for me and my two kids (ages 4 and 7). I'm required to cooperate with child support as part of getting cash aid, and there's an open case against my ex. The thing is, we've actually been getting along better lately and he's talking about paying me directly instead of through the county. If I decide to close the child support case in the future, will I lose my CalWORKs benefits completely? Or will they just reduce the amount? I really need to keep healthcare for the kids but I'm worried about causing problems with my eligibility. Has anyone gone through this before?
37 comments


Luca Marino
Be VERY careful about this! If you close your child support case while on CalWORKs, you could lose 25% of your cash aid amount as a penalty for non-cooperation. The county requires cooperation with child support as a condition of eligibility unless you have a good cause exemption (like domestic violence). If your ex pays you directly, you'd have to report that income on your SAR7 anyway, and it would count against your grant. Plus there's no official record of payment which could cause problems for both of you later.
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Zara Malik
•Oh wow I didn't know about the 25% penalty! That would really hurt our budget. Is there any way around this? What if he's willing to keep the case open but still helps me out in other ways like buying clothes or school supplies directly?
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Nia Davis
my cousin tried to do this last year and ended up with so many headaches. the county reduced her grant and then when her ex stopped paying directly (which OF COURSE he did eventually) she had to restart the whole child support process from scratch. not worth it imo
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Zara Malik
•That's exactly what I'm worried about happening. Right now he's being helpful but what if that changes... then I'd be stuck without the support AND with reduced benefits.
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Mateo Perez
I work with CalWORKs recipients, and this is a common question. Here are the facts: 1. You must cooperate with child support while receiving CalWORKs unless you have a "good cause" exemption 2. Closing your case voluntarily is considered non-cooperation 3. The penalty is 25% of your cash aid amount 4. Any direct payments from your ex must be reported as income on your SAR7 5. If you report the income correctly, you'd likely see a similar reduction in benefits anyway (dollar for dollar after the first $225 of income) The advantage of keeping child support open is enforcement - if he stops paying, the county can help collect. With private payments, you have no recourse except going back to square one. If you're concerned about his willingness to pay through the system, remember that consistent payments through child support can actually help him build credit in some cases.
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Zara Malik
•Thank you for explaining it so clearly. If he buys things for the kids directly instead of giving me cash, do I still need to report that as income? Like if he buys school clothes or pays for an activity?
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Aisha Rahman
hey, wanted to jump in - if ur ex is suddenly being nice about paying support directly, be suspicious! my ex tried this exact thing and it was just so he could control when/if he paid. then when we had a disagreement he stopped completely and i had no proof he ever paid me anything. keep the case open with the county!!
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CosmicCrusader
•This is so important!!!! Same exact thing happened to my sister. Ex convinced her to close the case, paid directly for like 3 months, then ghosted. By the time she got the county case reopened she was behind on rent and almost got evicted.
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Ethan Brown
Another option: you could apply for a good cause exemption from child support cooperation if there's any history of threats, violence, or if cooperating would somehow endanger you or your children. This would let you keep your full CalWORKs grant without the child support requirement. But it doesn't sound like that applies to your situation if you're on good terms now.
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Zara Malik
•No, there's no violence or anything like that thankfully. He just complains about the county taking fees out of what he pays and says I'd get more if he paid me directly. But after reading everyone's comments, I think keeping the official case open is safer for me and the kids.
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A P
•@Ethan Brown would i qualify for their exemption. Putting child support on the dad of my two eldest kids could mean him fighting for their custody because he doesn t'want to pay it. When we lived together he would always come home drugged up or drunk and his family has history of alcoholism as well as his mother forcing his sister to sleep with moms then boyfriend. He send payments when he can, but I fear him trying to get custody of the children because he doesn t'want to pay the amount to county is asking which I personally think is too much as well 1,052(
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Yuki Yamamoto
Have you tried calling your eligibility worker to ask about this? I had a question about my case last month and spent THREE DAYS trying to get through on the county line. kept getting disconnected or waiting for hours. So frustrating!! I finally used this service called Claimyr (claimyr.com) that got me through to a real person in like 15 minutes. They have a video that shows how it works: https://youtu.be/jzISHxCPLwE. Your worker should be able to tell you exactly how closing the child support case would affect your specific CalWORKs amount.
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Nia Davis
•i used that service too! actually works unlike those stupid automated lines that just hang up on you
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Luca Marino
One more thing I forgot to mention - if you decide to keep the child support case open (which I strongly recommend), your ex can still give extra help beyond his court-ordered amount. Things like buying clothes, paying for extracurriculars, or other direct expenses for the children don't count as income you need to report as long as the money never comes to you directly. This might be a good compromise - he can feel good about helping extra while you maintain the security of an enforceable order.
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Zara Malik
•That sounds like the perfect solution! I'll talk to him about doing that instead. He can still help out extra when he wants to, but I'll have the security of keeping my benefits intact. Thank you all for the advice - definitely saved me from making a big mistake.
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Clay blendedgen
Just wanted to add - I went through something similar a few years ago. My ex also wanted to pay directly and promised it would be "easier for everyone." I'm so glad I didn't fall for it! The county child support system might seem slow sometimes, but it's designed to protect you. They keep records of every payment, they can garnish wages if he stops paying, and they can even intercept tax refunds if needed. When you're a single mom trying to make ends meet, you need that security. Your ex might have good intentions now, but situations change - people lose jobs, get remarried, move away, or just decide they don't want to pay anymore. With an official order, you have legal backing. Without it, you're completely dependent on his goodwill. Keep that case open and protect yourself and your kids!
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Fidel Carson
•This is such solid advice! I'm new to all this and honestly didn't realize how much protection the official system provides. Reading everyone's experiences has been so eye-opening - it seems like whenever someone tries to handle child support privately, it eventually backfires. I'm definitely going to keep the county case open now. Better to have that safety net than risk losing both support AND benefits if things go south later. Thank you for sharing your story!
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Morita Montoya
This thread has been so helpful! I'm in a similar situation where my ex wants to pay me directly to "avoid the county fees" but after reading everyone's experiences, I'm realizing this is probably not a good idea. The 25% penalty alone would be devastating to my budget. One question though - does anyone know if there's a way to request that the county reduce the processing fees they charge? My ex claims they're taking too much out of his payments, which is why he wants to go around the system. I'd rather find a way to work within the official process than risk losing my benefits and protection. Also, @Mateo Perez mentioned that consistent child support payments can help build credit - do you know if that applies to both the payer and recipient, or just the person making payments?
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Javier Torres
•Hey @Morita Montoya! I don't think you can really negotiate the county processing fees - they're set by state regulations. But honestly, those fees are usually pretty small compared to the protection you get. I've heard some counties charge like $25-50 per month, which might seem like a lot but it's way less than the 25% CalWORKs penalty you'd face for non-cooperation. About the credit building thing - I'm pretty sure that only helps the person making the payments (your ex), not the recipient. The credit agencies see consistent child support payments as a positive factor for the payer's credit score. As the recipient, the payments don't directly impact your credit, but having that reliable income can definitely help you manage your bills better overall. Definitely keep working within the official system! The security is worth way more than saving those small processing fees.
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Ella Harper
I just want to echo what everyone else has said - please keep that child support case open! I made the mistake of closing mine about 3 years ago when my ex promised he'd "do better" paying directly. Spoiler alert: he didn't. Within 6 months he was making excuses, then paying late, then not at all. Meanwhile I was stuck with the 25% CalWORKs penalty the whole time. It took me almost a year to get the child support case reopened and by then I was so far behind on everything. The county had to start collection efforts from scratch and my ex had basically disappeared. I know it's tempting when things are going well between you two, but protect yourself first. The official system exists for a reason - enforcement, documentation, and consistency. Your kids deserve that security, and so do you. Trust me, the small processing fees are nothing compared to the financial chaos you'll face if he changes his mind about paying later.
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GamerGirl99
•@Ella Harper Thank you for sharing your experience - stories like yours really help newcomers like me understand what can go wrong. I m'just starting to navigate the CalWORKs system and honestly had no idea about the 25% penalty for non-cooperation with child support. That s'a huge chunk of income to lose! Your point about the county having to start collection efforts from scratch is something I hadn t'considered either. It makes so much sense that keeping the official case open maintains continuity and enforcement power. I can see how tempting it would be to think we "can handle this ourselves when" things are going smoothly, but you re'absolutely right that protecting our kids and (ourselves has) to come first. I m'definitely going to keep this thread bookmarked as a reminder if I ever find myself in a similar situation. The peace of mind that comes with having official documentation and enforcement backing seems invaluable.
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Kiara Fisherman
I went through this exact situation about two years ago and I'm so glad I found this thread because everyone's advice here is spot on! My ex also tried to convince me to close the child support case so he could pay me directly, saying we'd both save money on fees and it would be "simpler." Thank God I talked to my CalWORKs worker first. She explained that not only would I lose 25% of my cash aid for non-cooperation, but I'd also lose the legal protections that come with having an official order. She told me horror stories of other recipients who trusted their exes to pay directly and got burned when circumstances changed. What really sealed it for me was when she pointed out that even if he pays me directly, I'd still have to report it as income on my SAR7 anyway, so my grant would be reduced dollar-for-dollar after the first $225. So I'd end up with the same amount of money but NONE of the security. My advice? Keep that case open no matter what he says. The county system might not be perfect, but it's there to protect you and your kids. Two years later, my ex is still paying consistently through the county and I sleep better at night knowing there's enforcement behind that order if anything changes.
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Summer Green
•@Kiara Fisherman This is exactly the kind of real-world perspective I needed to hear! As someone who s'completely new to the CalWORKs system, I had no idea how much protection the official child support process actually provides. The fact that you d'lose money either way through (the penalty OR through reporting direct payments as income but) only get legal protection with the official system makes the choice pretty clear. I m'curious - did your ex eventually understand why keeping the case open was better, or did he keep pushing for direct payments? I m'wondering how to explain this to someone who might not realize all the legal and financial implications involved. It sounds like having that conversation with your CalWORKs worker was really valuable for getting all the facts straight before making any decisions. Thank you for sharing your story - it s'helping me understand that this system, even if it seems complicated, is really designed to protect families like ours in the long run.
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Yara Sayegh
I'm really glad I found this thread because I'm in almost the exact same situation! My ex has been saying the same things about county fees and wanting to pay directly, but after reading all these experiences, I can see this is actually a pretty common tactic. What really opened my eyes was learning about that 25% penalty - that would be devastating for my family's budget. And the point about having to report direct payments as income anyway means you're basically giving up all the legal protection for no financial benefit. I think I'm going to stick with the official system too. It's scary how many people shared stories about their exes starting out cooperative and then changing their minds later. At least with the county case, there's documentation and enforcement if things go wrong. Thanks everyone for being so honest about your experiences - it's helping me make a much more informed decision!
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Lily Young
•@Yara Sayegh I m'so glad this thread is helping you too! It s'really eye-opening how many people have gone through this exact same situation. I think what struck me most was realizing that even when exes have good intentions initially, life circumstances can change so quickly - job loss, new relationships, moving away, etc. Having that official enforcement mechanism through the county seems like such crucial protection. The 25% penalty really is a game-changer when you think about it. For a family already on a tight budget with CalWORKs, losing a quarter of your cash aid would be absolutely devastating. And you re'right that it seems like a common tactic - makes me wonder if some exes genuinely don t'understand the consequences for us, or if they re'just focused on avoiding the processing fees without considering the bigger picture. Stay strong with your decision! From everything I ve'read here, keeping that official case open is definitely the safer choice for you and your kids.
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Oliver Becker
I'm new to CalWORKs and this thread has been incredibly helpful! I had no idea there was a 25% penalty for not cooperating with child support - that's a huge amount to lose from an already tight budget. What really stands out to me from everyone's stories is how many exes seem to start with good intentions about paying directly, but then circumstances change and they stop paying. It makes perfect sense that keeping the official case open provides that safety net and enforcement power. I'm curious though - for those who kept their cases open, did you find that your exes eventually understood why the official system was better? Or did it cause ongoing conflict? I want to be prepared for how to handle those conversations while staying firm about protecting my family's financial security. Thank you all for sharing your experiences so openly - it's helping newcomers like me avoid some really costly mistakes!
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Skylar Neal
•@Oliver Becker Great question! From what I ve'seen in this thread and my own experience, it really varies by person. Some exes eventually get it once you explain the legal protections and consequences, especially if you frame it as protecting the kids financial' security. Others keep pushing because they only see the processing fees and don t'want to deal with the "system. What" helped me was being clear that it s'not about not trusting him personally - it s'about having official documentation and enforcement if anything unexpected happens job (loss, illness, etc. .)I emphasized that life changes and this protects everyone, including him, by having clear expectations and records. Some people get defensive at first but come around when they realize you re'not budging. And honestly? If someone can t'respect that you need financial security for your children, that s'probably a red flag about how reliable their direct "payments would" actually be long-term. Stay firm - the peace of mind is worth any temporary friction!
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Amina Toure
I'm just getting started with CalWORKs and had no idea about any of these requirements around child support cooperation! This thread has been such an eye-opener. The 25% penalty for non-cooperation sounds absolutely terrifying when you're already trying to make ends meet on a tight budget. What really hits home is hearing so many similar stories about exes who start out well-intentioned but then change their minds about paying directly. It makes total sense that keeping the official case open protects you from that risk, even if everything seems good between you right now. I'm curious - when you report to your eligibility worker, do they regularly ask about your child support case status? I want to make sure I understand all the reporting requirements so I don't accidentally mess up my benefits. Thanks everyone for sharing your experiences - this community is such a lifesaver for newcomers like me trying to navigate this system!
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Jay Lincoln
•@Amina Toure Welcome to the community! Yes, your eligibility worker will definitely check on your child support cooperation status during your regular reviews and redeterminations. They ll'ask if you re'still cooperating with the child support agency and if there have been any changes to your case. It s'one of the ongoing requirements they monitor closely. Make sure to always report any changes immediately - like if you were ever thinking about closing the case or if your ex stops paying through the county system. Being upfront with your worker about any questions or concerns is always better than them finding out later that something changed without proper notification. The good news is that as long as you keep cooperating which (means keeping that official case open and working with the child support agency when they need information ,)you shouldn t'have any issues. This thread really shows how important that cooperation requirement is - definitely not something to mess around with when you re'relying on those benefits for your family!
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Zara Khan
This thread has been incredibly informative! As someone who just started receiving CalWORKs benefits, I had no idea about the 25% penalty for not cooperating with child support - that's a massive reduction that could really hurt families who are already struggling financially. Reading everyone's experiences really drives home why the official system exists. It seems like so many people go through this same situation where their ex wants to pay directly to "save money on fees," but then things fall apart when circumstances change. The consistency and enforcement power of having an official order seems worth way more than saving those small processing fees. What strikes me most is how this decision affects not just current income, but long-term financial security. If someone stops paying privately, you're back to square one with no payment history or enforcement mechanism. But with the county system, you have documentation, wage garnishment options, and other collection tools if needed. Thank you to everyone who shared their stories - it's clear that keeping the official child support case open is the safest choice for protecting our families, even when relationships with our exes seem good at the moment.
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Connor Murphy
•@Zara Khan You ve'really summed up the key points perfectly! As someone who s'also new to this system, what really struck me was learning that even if your ex pays you directly, you still have to report it as income anyway - so you lose the legal protection but don t'actually get any financial benefit. That makes the choice pretty obvious. The stories about people having to start enforcement from scratch after their ex stopped paying privately are so concerning. It s'clear that even when relationships seem stable now, you can t'predict what might happen months or years down the road. Having that official documentation and enforcement power through the county system seems like such crucial protection for single parents trying to provide stability for their kids. I m'definitely keeping this thread saved as a reference - the real experiences shared here are way more valuable than any official pamphlet could be. Thanks to everyone for being so open about what they ve'been through!
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Javier Mendoza
This thread has been such a lifesaver! I'm also pretty new to CalWORKs and had my ex approach me about the same thing just last week. He was complaining about the county fees and saying we could "cut out the middleman" by having him pay me directly. After reading all these experiences, I'm so glad I didn't agree to it right away! The 25% penalty alone would be a huge hit to our budget, and hearing how many people had their exes start cooperative but then stop paying is really concerning. It sounds like this is a super common situation that a lot of us face. I think what really convinced me was the point about having to report direct payments as income anyway - so you get all the risk with none of the protection. The county system might have fees, but at least there's enforcement if something goes wrong later. Thank you everyone for sharing your stories so honestly. It's helping those of us who are new to this avoid some really expensive mistakes!
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Alejandro Castro
•@Javier Mendoza I m'so glad you found this thread before making that decision! It s'amazing how many of us get approached with the exact same cut "out the middleman argument." Your ex complaining about county fees is like word-for-word what I ve'been hearing too. What really opened my eyes was learning that those fees "he" s'complaining about are probably way less than the 25% CalWORKs penalty we d'face for non-cooperation. Plus all the stories here about people losing both the support AND having reduced benefits when their exes inevitably stopped paying directly. I think I m'going to have a conversation with my ex about keeping the official case open but maybe he can help with extras like school supplies or activities directly. That way everyone wins - I keep my financial security, he can still feel good about helping beyond his court order, and the kids benefit from both stable support and any extras he wants to provide. Thanks for sharing your situation - it s'reassuring to know we re'all looking out for each other in navigating these tricky decisions!
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Arnav Bengali
Wow, this thread has been incredibly eye-opening! As someone who's been on CalWORKs for about 6 months now, I had no idea about the 25% penalty for not cooperating with child support. My ex has been making similar comments about "saving money on county fees" and I was actually starting to consider it. Reading all these real experiences has completely changed my perspective. It's scary how many people shared almost identical stories - ex starts out cooperative with direct payments, then life happens and they stop paying, leaving you with reduced benefits AND no enforcement options. What really sealed it for me was learning that I'd have to report his direct payments as income on my SAR7 anyway, so I'd lose money either way but only get legal protection with the official system. The county fees he's complaining about are probably way less than the financial chaos I'd face if he changed his mind later. I'm definitely keeping the child support case open. Thank you everyone for sharing your stories so openly - you've probably saved me and my kids from a really difficult situation down the road!
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Logan Greenburg
•@Arnav Bengali I m'so glad you found this thread helpful too! It s'really concerning how many of us are getting the exact same pitch from our exes about saving "on county fees. Reading" everyone s'experiences here makes it clear this is like a playbook they all use, probably without realizing the serious consequences for us and our kids. What really struck me was learning that those county fees are usually just $25-50 per month, but the CalWORKs penalty for non-cooperation would be 25% of our entire grant - potentially hundreds of dollars! The math just doesn t'add up in favor of going private, especially when you factor in losing all the legal protections. I think the most valuable insight from this thread is that even when our relationships with our exes seem stable right now, we have to plan for what happens if circumstances change. Job loss, new relationships, moving away - so many things can affect someone s'willingness or ability to pay consistently. Having that official enforcement mechanism through the county is like insurance for our kids financial' security. Thanks for adding your voice to this conversation - the more of us who share these experiences, the better we can help each other make informed decisions!
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Ravi Choudhury
I'm really grateful for all the detailed experiences shared here! As someone who's new to CalWORKs, I had no clue about the 25% penalty for non-cooperation with child support - that's absolutely huge when you're already on a tight budget. What really stands out to me is how many people have gone through this exact same situation where their ex wants to pay directly to "avoid county fees," but then things eventually fall apart. The pattern is so consistent across everyone's stories that it seems like keeping the official case open is really the only safe choice. I'm curious - for those who decided to keep their cases open, how did your exes react when you explained the financial and legal reasons? Did any of them come to understand why the official system actually protects everyone involved, or did most remain focused on avoiding the processing fees? This thread has definitely convinced me that the security and enforcement power of the county system is worth way more than any small savings on fees. Thank you all for being so honest about your experiences - it's helping newcomers like me avoid some really costly mistakes!
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Carmen Lopez
•@Ravi Choudhury Great question! In my experience, reactions were mixed. My ex was frustrated at first because he really didn t'understand why I wouldn t'just make "things simpler. But" when I explained that I d'face a 25% penalty on my CalWORKs grant AND still have to report his payments as income anyway, he started to get it. I think showing him the math - that those county fees he was worried about were way less than the penalty I d'face - really helped. What finally convinced him was when I explained that the official system actually protects him too. If something happens to me or if there s'ever a dispute about payment history, having everything documented through the county protects both of us. Plus I mentioned that consistent payments through the system can actually help his credit score. It took a few conversations, but he eventually understood that I wasn t'trying to make his life difficult - I was just protecting our kids financial' security. Some exes get defensive about the "system but" most come around when they realize you re'not budging and see the bigger picture. The ones who don t...'well, that probably tells you how reliable their direct "payments would" have been anyway!
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