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CalWORKs EBT card not working at ATMs - can't access Cash Aid for April rent

Anyone having problems with their CalWORKs EBT card at ATMs today? My Cash Aid was supposed to deposit yesterday (I checked BenefitsCal and it shows 'issued') but I've tried 3 different ATMs and none of them will let me withdraw money. I NEED to pay my landlord tomorrow or he's threatening eviction notice. I tried calling the EBT customer service number but it's just a recording telling me about card balance. Is there a system outage or something? I'm seriously freaking out right now because I need this money for rent!!!

hey did u fix this yet? I'm having the same problem and just wandering if you found a solution? My cash aid shows as issued too but cant get it out of ATM.

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UPDATE: I went to FoodMaxx and was able to buy some groceries AND get cash back! Seems like it was just the ATMs having issues. Going to withdraw the rest at another store tomorrow. Thanks everyone for your advice!

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omg thank u for sharing!! gonna try that right now

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This is such a relief to hear that the grocery store cash back worked! I'm dealing with the same issue right now - my benefits show as issued but ATMs keep declining my card. I was getting so panicked about rent too. Which grocery stores have you all had success with for EBT cash back? I know some stores have limits on how much you can withdraw at once, so I'm wondering if I need to make multiple trips or if there are stores that let you take out larger amounts.

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Will CalWORKs make me cooperate with child support if I just need CalFresh?

So confused about this whole child support thing. My sister told me that if I apply for food stamps (CalFresh), the county is gonna automatically go after my kids' dad for child support? We're not together anymore but we're on good terms and I REALLY don't want to mess that up. He helps out when he can but doesn't have steady work right now. I'm struggling to feed my 2 kids (ages 3 and 5) and really need the food assistance, but I'm scared to apply if it means they'll force him to pay child support through the courts. Can I just get CalFresh without dealing with child support stuff? Anyone been through this who can help?

Thank you everyone for all the helpful advice! I'm going to apply for just CalFresh through BenefitsCal and make sure I don't check the CalWORKs box. It's such a relief to know I can get food assistance without messing up my co-parenting situation. I'll update if I run into any issues with the application!

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Good plan! Just remember that during your interview, be very clear with the eligibility worker that you're only applying for CalFresh. If you ever change your mind about CalWORKs in the future, you can always apply later. Best of luck with your application!

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I'm so glad you found the help you needed here! Just wanted to add one more tip - when you're filling out the BenefitsCal application, there's a section where it asks which programs you want to apply for. Make sure you ONLY select "CalFresh" and leave "CalWORKs" unchecked. The application might seem long because it covers all programs, but don't let that confuse you - just answer the questions honestly and stick to your CalFresh-only plan. Your kids deserve to eat well, and you shouldn't have to sacrifice your peaceful co-parenting relationship to get that help. Wishing you the best with your application!

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CalWORKs SAR7 due March 1st - What happens if I'm late?

I just got my SAR7 in the mail and it says I need to submit it by March 1st. This is my first time on CalWORKs and I'm really confused about what happens if I don't get it in on time. Do they cut off my benefits immediately? What exactly am I supposed to report on this form? I'm working part-time at Walmart (about 25 hours/week) and have my 2 kids. Also, can I submit it online or do I have to mail it back? Sorry if these are obvious questions but my worker didn't explain much when I got approved 6 months ago.

Yes, have your neighbor write a statement with: - Her name, address, phone number - The children's names and ages - Exactly what days/hours she watched them in February - How much you paid her ($100/week) - Her signature and date This is absolutely worth doing because it could significantly impact your grant amount! Every $100 in verified childcare costs can make a difference.

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Thank you so much for all this help everyone. I'm going to fill it out this weekend and submit it through BenefitsCal to make sure it gets there on time. This has been really helpful!

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Good luck with your SAR7! Just wanted to add one more tip - when you submit through BenefitsCal, make sure to save or screenshot the confirmation page that shows your submission was received. That way you have proof you submitted it on time if there are any issues later. Also, if you have any problems with the website (it can be glitchy sometimes), don't panic - you still have the fax and mail options as backup. The most important thing is getting it submitted by March 1st with all your income and childcare expenses properly reported. You've got this!

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Can I get reimbursed for stolen CalWORKs cash benefits? EBT card was skimmed last week

Someone stole my CalWORKs money last Thursday right after my benefits were loaded. Woke up to a text saying my funds were withdrawn but it wasn't me! Checked my EBT card and all $798 was gone - they took every cent of my cash aid. I never gave my PIN to anyone and still have my card. Called the EBT customer service and they told me to file a police report and contact my worker. Already did both but my worker hasn't called back in 3 days. My rent is due in 2 days and I have nothing. Has anyone dealt with stolen benefits? Will the county actually reimburse me? How long does it take? I'm seriously freaking out about my kids and I getting evicted over this.

After you get through this immediate crisis, remember to practice these security steps for the future: 1. Change your PIN immediately (and don't use obvious numbers like birth dates) 2. Check for skimming devices at ATMs (wiggle the card slot before inserting) 3. Use ATMs inside banks when possible, not standalone ones 4. Set up text alerts for all transactions 5. Consider withdrawing all cash aid at once instead of making multiple smaller withdrawals Also, counties are now implementing enhanced security measures for EBT cards. Ask your worker if your county has the new chip-enabled cards yet.

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Thank you for these tips! I just changed my PIN through the EBT customer service line. I never knew about wiggling the card slot to check for skimmers - will definitely do that from now on. Really appreciate everyone's help - feeling slightly less panicked now that I have a plan.

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I went through this exact same situation 6 months ago and want to share what worked for me. First - breathe, you WILL get your money back if you follow the right steps. I submitted my EBT 2259 form and police report on a Tuesday and had my benefits restored by the following Friday (8 days total). A few things that helped speed up my case: - I submitted everything in person at the county office (not by mail/email) and got a receipt with the date stamp - I brought bank statements showing my regular spending patterns to prove the fraudulent withdrawals were out of character - I emphasized the emergency nature due to rent being due For immediate help with rent, also ask your worker about the Emergency Aid program - it's separate from regular CalWORKs and can sometimes provide a one-time payment for housing emergencies while your theft claim is being processed. Don't let them tell you that you have to choose between programs - you can apply for both. Stay persistent with following up every 2-3 days. Document every phone call and conversation. You've got this!

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CalWORKs benefits not deposited today in Santa Barbara County - normal delay or system issue?

I'm really stressing out because my Cash Aid didn't hit my EBT card this morning like it's supposed to. I triple-checked my card activity and there's definitely no deposit showing up. I already tried changing my PIN thinking maybe that was the issue, but still nothing. This actually happened to me last month too, but the money finally showed up around 3:30pm. I'm wondering if this is becoming a regular thing or if there's some kind of problem with Santa Barbara County's payment system? Is anyone else in SANTA BARBARA COUNTY experiencing this same issue today? Or am I the only one dealing with this? I've got bills due tomorrow and I'm starting to panic a little. Thanks in advance for any info!

Glad to hear your payment came through! For future reference, if this happens again and causes serious problems (like late fees on bills), you can request an "Immediate Need" payment from your CalWORKs office if the delay was their fault. You might also want to ask your worker at your next appointment if your regular deposit day or time has permanently changed. Sometimes they adjust batch processing schedules without clearly communicating it to recipients. It's worth making a note of exactly when your deposits have been arriving for the last few months to see if there's a new pattern forming.

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This is so stressful when you're depending on that money! I'm in LA County and we had similar issues a few months back where payments were coming 4-6 hours late consistently. What helped me was setting up text alerts through the EBT app so I'd get notified the moment anything hit my account instead of constantly checking manually. Also, if you have a smartphone, the "ebtEDGE" app lets you check your balance and transaction history in real-time, which might be faster than calling the EBT customer service line. Really glad yours finally came through today - hopefully this gets sorted out system-wide soon because the stress isn't worth it!

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