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I just went through my redetermination last month and can share my experience! The interview was definitely easier than my initial application - took about 15 minutes by phone vs. the 2+ hours I spent at the office originally. A few tips that helped me: - Call your county office first thing in the morning (8-9am) to request phone interview - that's when I had the best luck reaching someone - Have your documents organized in advance: recent pay stubs, rent receipt, utility bills, and bank statements - Write down any changes since your last review (new job, moved, household changes, etc.) - Keep notes during the interview about what they tell you The caseworker mostly asked about my current income and if anything had changed with my living situation. Since you're working part-time now, make sure to emphasize that you're meeting your Welfare to Work requirements - they love to hear about employment progress! Don't stress too much about the savings account - as others mentioned, you're way under the asset limit. Good luck with your interview!
This is super helpful, thank you! I'm definitely going to call first thing Monday morning to request the phone interview. Your tip about keeping notes during the interview is really smart - I get nervous and forget things easily. Quick question - when they asked about your income changes, did they want to see pay stubs from when you started working or just recent ones? I've been at my job for about 6 weeks now and want to make sure I bring the right documentation.
I'm going through my first redetermination next month too and this thread has been SO helpful! Reading everyone's experiences makes me feel less anxious about it. One thing I wanted to add - I called my county office yesterday using that early morning tip someone mentioned and actually got through to a real person! They confirmed I can do the phone interview and even let me schedule it for a time that works with my work schedule. The caseworker I spoke with said to have my last 4 pay stubs ready, current rent receipt, and any bank statements from the past 3 months. She also mentioned something that might help others - if you're having trouble gathering all the documents, they can sometimes give you a 10-day extension to submit missing paperwork after the interview. Obviously it's better to have everything ready, but it's good to know there's some flexibility if needed. Thanks again to everyone who shared their experiences - this community is amazing for getting real advice from people who actually know what it's like to navigate this system!
This whole thread has been a lifesaver! I've been putting off calling about my redetermination because I was so worried it would be as stressful as my initial application. Reading everyone's real experiences makes me feel so much more prepared and confident. @Amara Okafor that s'great advice about the 10-day extension - I had no idea that was even an option! And @Arjun Patel your step-by-step tips are perfect. I m definitely'going to write everything down beforehand and call first thing in the morning. It s so'refreshing to get honest, practical advice from people who actually understand what we re going'through instead of just reading confusing official websites. Thank you all for taking the time to share your experiences!
This is amazing, thank you so much for sharing! I've been struggling to reach someone about my case for over a month now. My benefits got suspended because they said I didn't report my part-time job income, but I DID report it on my SAR7 form back in January. I've been calling every day during lunch breaks at work but can never get through. I'm definitely going to try the 7:57 AM trick tomorrow morning - I'll have to wake up extra early but it's worth it if I can finally get this mess sorted out. My kids need their benefits restored ASAP. Did you have all your paperwork ready when you called, or were they able to look everything up in the system?
I had my case number ready and knew the basic details of my problem, but they were able to look up most everything in the system! For your situation with the SAR7 income reporting, they should be able to see when you submitted it and what income you reported. Just have your case number handy and maybe the exact date you submitted the SAR7 if you remember. The worker I talked to was really helpful and could see all my recent submissions. Hope the early morning trick works for you too - dealing with suspended benefits is so stressful especially with kids!
This is such valuable information! I've been dealing with CalWORKs phone hell for months trying to get my transitional benefits sorted out after I started working part-time. The regular hours are absolutely impossible - I've literally spent entire lunch breaks on hold just to get disconnected. I'm definitely setting my alarm for 7:50 AM tomorrow to try this trick. It's crazy that we have to figure out these workarounds just to access services we're entitled to, but I'm grateful you shared this discovery. Quick question - did you notice if the workers who answer during that early time slot seem to have more time to actually help with your issue, or are they just as rushed as the ones during regular hours?
when I was on calworks they told me differnt counties have differnt hours. i think its dumb they can just decide when to stop answering calls. i remember in LA county they stopped taking calls at 4 but in san bernardino they were open till 5. My cousin in alameda county said there open till 5:30 there!!!! makes no sense why every county is different when its all the same calworks program!!!!
You're right - it is confusing! The reason is that while CalWORKs is a statewide program, it's administered at the county level. Each county gets to set their own operational procedures, staffing levels, and customer service hours. This is why the experience can vary so much between counties, even though the actual benefits and rules are the same statewide. The decentralized system has advantages for tailoring to local needs, but certainly creates inconsistencies in access.
Call hour the same 8 to 5 but they stop putting ppl in line early. my worker told me they all do this. riverside extra bad tho, my friend had to physically go into the office to resolve her case they NEVER anwsered phones.
Going to the office might be my next step. Do you know if I can just walk in or do I need an appointment? The last time I went (pre-COVID) they told me I needed an appointment for anything other than dropping off documents.
UPDATE: Had my interview this morning and it went way better than expected! The worker was actually really nice and didn't lecture me about missing the SAR7 before. She just reminded me about reporting deadlines and the Income Reporting Threshold (which I guess is higher now in 2025?). She said since I'm already working, I still need to attend WTW orientation but it can be done online now. The only issue is they need verification of my kids' school enrollment and my landlord needs to fill out a housing form. They said I should get a notice within 7-10 days. Thanks everyone for your help! I feel so much more prepared than I was yesterday.
Congratulations on getting through your interview! That's such a relief when it goes better than expected. Quick tip about the housing form - make sure your landlord fills it out completely and signs it. I had to get mine redone twice because my landlord left some sections blank the first time. Also, for the school enrollment verification, you can usually get that same day from the school office or sometimes even print it from the parent portal online if your school district has one. Getting those documents in quickly will definitely help speed up your approval!
Thank you for the tip about the housing form! I'll definitely make sure my landlord fills everything out completely before submitting it. And good call on the parent portal - I totally forgot our school district has one online. I'll check if I can print the enrollment verification from there instead of having to go to the office. Really hoping to get these documents in tomorrow so there's no delays with the approval!
Amara Eze
I went through this exact situation about 3 years ago when my daughter was 15! Yes, your CalFresh will go down some when you get CalWORKs, but you'll definitely have more total money each month. In my case, I was getting around $500 in food stamps and that dropped to about $320, but I was getting $700+ in cash aid, so it was totally worth it. For the work requirements, they'll work with you to create a plan. Since your son is 16, you do need to do the 30 hours, but like others mentioned, there are options. I did a mix of job search and community college classes. The education route was actually amazing - I got my medical assistant certificate and now have a stable job that pays well enough that I don't need CalWORKs anymore. One tip: when you meet with your WTW worker, be upfront about your goals and what kind of work or training interests you. They have partnerships with local colleges and training programs that can really set you up for success. Don't just accept the first thing they suggest if it doesn't feel like a good fit for you. The application process can be frustrating, but stick with it. Having that financial stability while getting training or education can be life-changing!
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Ethan Brown
•This is exactly what I needed to hear! Your situation sounds so similar to mine. It's really encouraging that you were able to use the education option to build a career that got you off assistance entirely. I've been worried about getting trapped in the system, but it sounds like it can actually be a stepping stone to something better. The medical assistant program sounds interesting - how long did that take to complete? And were you able to do it while meeting your 30-hour WTW requirement, or did the classes count toward those hours?
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Savannah Vin
•The medical assistant program took about 18 months to complete, and yes, the classes absolutely counted toward my WTW hours! That was the best part - I was meeting my requirements while actually building skills for a career. The program was through our local community college and CalWORKs covered all the tuition and even helped with books and supplies. I did about 20 hours of classes per week and then had to do 10 hours of job search activities until I got into my externship in the final semester. My WTW worker was really supportive and understood that the education was an investment in getting off assistance permanently. Just make sure when you apply that you express interest in education/training programs right from the start - it can take a few months to get enrolled, so the sooner you start that conversation the better!
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Dananyl Lear
I'm new here but wanted to chime in since I just went through this process myself last year. Everything everyone has shared is really accurate - your food stamps will decrease but you'll have more money overall with the cash aid. One thing I haven't seen mentioned is that during your initial interview, they'll ask about any assets you have (bank accounts, vehicles, etc.). Make sure you're honest about everything because they do verify this information. Also, if you have any money saved up, there are limits on how much you can have in the bank and still qualify. The WTW program really isn't as scary as it sounds. My worker helped me figure out a plan that worked with my schedule and my kids' needs. They also have childcare assistance if you need it for job interviews or training programs, which was a huge help for me. Good luck with your decision! It sounds like it could really help your family's situation, especially with the education opportunities others have mentioned.
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