CalWorks

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Can I submit my SAR 7 report online for CalWORKs? Step-by-step help needed

I'm so tired of having to physically drop off my SAR 7 form every 6 months. I heard some people can submit it online now but my worker never mentioned this to me? Can we actually do the Semi-Annual Report online? If yes, how exactly do I do it? Do I need a special account or something? My reporting month is May and I don't want my Cash Aid to get cut off because I'm working part-time now and need to report my income. Last time I drove all the way to the office and they were closed for training! ๐Ÿ˜ก

Update: I successfully submitted my SAR 7 online through BenefitsCal! It was actually pretty easy once I got logged in. The system walked me through each section and I was able to upload photos of my paystubs directly from my phone. The whole thing took about 30 minutes. Thanks everyone for your help! I'll definitely be doing this online from now on instead of going to the office.

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That's great news! Just remember to check your Message Center in a few days to make sure there are no issues. And set a calendar reminder for your next SAR 7 in November (since May + 6 months = November).

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Just wanted to add - if you're having trouble with the mobile version of BenefitsCal, try using a desktop computer instead. I had issues uploading documents on my phone but it worked perfectly on my laptop. Also, make sure your browser allows pop-ups because the confirmation page sometimes opens in a new window. And if you're still getting paper SAR 7 forms in the mail after doing it online, that's normal - they keep sending them until you complete a few online submissions successfully. The system takes time to "learn" your preference.

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CalWORKs SAR 7 submitted on time but not processed - will December benefits still come?

I submitted my SAR 7 for CalWORKs three weeks ago - dropped it off in person at the county office and got the receipt stamped. Today I checked BenefitsCal and it still shows as 'pending review' and the worker hasn't processed it yet. I'm getting really worried because December 1st is coming up soon and rent is due. Will my Cash Aid still come through for December even if they haven't reviewed my SAR 7 by then? My reporting period ends November 30th. Has anyone dealt with this before? My family really can't handle a delay in benefits right now.

That's excellent! For anyone else reading this who might face a similar situation, remember that timely submission (before the 11th of your submit month) is your protection against benefit interruption. Even if processing is delayed, your benefits should continue if you submitted on time. Always get and keep that receipt! Also, the county should provide what's called "adequate and timely notice" before cutting benefits - meaning they must notify you at least 10 days before the end of the month if your benefits will be cut for the following month. Without that notice, they generally can't just stop your benefits, especially if you have proof of timely report submission.

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So glad to hear everything worked out! This is exactly why I always recommend calling sooner rather than later when there are processing delays. It's frustrating that the system gets so backed up, but having that direct confirmation from your worker makes all the difference. Your experience will definitely help other people who find themselves in the same situation - thanks for sharing the update!

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Will applying for CalWORKs Cash Aid affect my food stamps? Work requirements for single mom with 16-year-old?

Hi everyone, I'm trying to figure out if I should apply for CalWORKs Cash Aid but I have some questions first. Currently my 16-year-old son and I receive the maximum food stamps since we have zero income. I do have a child support case open with his father, but he hasn't been working and hasn't made a payment since November. If I get approved for Cash Aid, will that reduce our food stamps? Also, what kind of requirements would I have to meet? I remember when my son was a baby I had to do something (work program maybe?), but that was 16 years ago and I'm not sure what the rules are now. Do I have to work, go to school, or volunteer somewhere? How many hours? Any info would be super helpful before I fill out the application. Thanks in advance!

Update on BenefitsCal: it's relatively user-friendly, but make sure you have all your documents ready to upload (ID, social security cards, proof of residence, any income verification). If you get stuck, most counties have Application Assisters who can help you complete the application over the phone. Also, when you get to your WTW assignment, consider asking about the CalWORKs Education Program. If you're interested in getting training or education, you can sometimes use school/training to meet your WTW requirements, which might be a good opportunity while receiving benefits.

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Mei Chen

Author

That's really good to know about the education option! I've actually been wanting to get some kind of certification but couldn't afford to cut back on looking for work. Maybe this could be a chance to finally do that while having some income. Thanks so much for all the helpful info everyone!

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I just wanted to add that if you do decide to apply, don't be discouraged if the process seems overwhelming at first. I was in a similar situation a few years ago - single mom, worried about how it would affect my other benefits. The caseworkers can seem intimidating, but most of them really do want to help you succeed. One thing I wish someone had told me: keep copies of EVERYTHING. Every form you submit, every appointment notice, every communication. The system can be disorganized and having your own records saved me multiple times when documents got "lost" in their system. Also, if you end up doing the education route through WTW like Fatima mentioned, there are some really good programs available. I got my CNA certification through CalWORKs and it led to steady work. The timing might actually be perfect since your son is old enough to be more independent while you're in classes or training. Good luck with whatever you decide!

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Is CalWORKs redetermination interview the same as the initial application interview?

I'm so confused about my upcoming redetermination for CalWORKs. My cash aid is coming up for renewal next month and I got a notice saying I need to do an interview. Is this redetermination interview basically the same as when I first applied? Last time they asked me so many personal questions and made me provide like 10 different documents. Will I have to go through all that again? Also, can I do this interview by phone or do I have to go in person? My car broke down last week and I'm working part-time now so getting to the county office is really hard with my schedule. I don't want to lose my benefits because I can't make it to an appointment!

has anyone had a redetermination since benefitscal replaced the old system? i heard the questions are different now and they require more verification documents than before... wondering what to expect for mine next month

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Yes, I had mine through BenefitsCal in January. The questions are better organized but cover the same information. You can actually upload your verification documents directly through the portal now instead of bringing physical copies. Makes the whole process much smoother if you're doing a phone interview.

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I just went through my redetermination last month and can share my experience! The interview was definitely easier than my initial application - took about 15 minutes by phone vs. the 2+ hours I spent at the office originally. A few tips that helped me: - Call your county office first thing in the morning (8-9am) to request phone interview - that's when I had the best luck reaching someone - Have your documents organized in advance: recent pay stubs, rent receipt, utility bills, and bank statements - Write down any changes since your last review (new job, moved, household changes, etc.) - Keep notes during the interview about what they tell you The caseworker mostly asked about my current income and if anything had changed with my living situation. Since you're working part-time now, make sure to emphasize that you're meeting your Welfare to Work requirements - they love to hear about employment progress! Don't stress too much about the savings account - as others mentioned, you're way under the asset limit. Good luck with your interview!

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CalWORKs phone line hours in California - can't find updated info!

Does anyone know the current phone hours for CalWORKs in California? My county's website says 8am-5pm but I called at 4:30pm yesterday and got a message saying they were closed. I need to talk to someone ASAP about my discontinuance notice and can't wait another day. I tried calling right at 8am this morning but was on hold for 2 hours before I had to leave for my WTW activity. Do different counties have different hours? Or did they change recently? Riverside County if that helps.

when I was on calworks they told me differnt counties have differnt hours. i think its dumb they can just decide when to stop answering calls. i remember in LA county they stopped taking calls at 4 but in san bernardino they were open till 5. My cousin in alameda county said there open till 5:30 there!!!! makes no sense why every county is different when its all the same calworks program!!!!

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You're right - it is confusing! The reason is that while CalWORKs is a statewide program, it's administered at the county level. Each county gets to set their own operational procedures, staffing levels, and customer service hours. This is why the experience can vary so much between counties, even though the actual benefits and rules are the same statewide. The decentralized system has advantages for tailoring to local needs, but certainly creates inconsistencies in access.

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Call hour the same 8 to 5 but they stop putting ppl in line early. my worker told me they all do this. riverside extra bad tho, my friend had to physically go into the office to resolve her case they NEVER anwsered phones.

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Going to the office might be my next step. Do you know if I can just walk in or do I need an appointment? The last time I went (pre-COVID) they told me I needed an appointment for anything other than dropping off documents.

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as of last month u can just walk in but the wait is CRAZY long. my friend waited 4 hours!!! bring snacks lol

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