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Savannah Glover

CalWORKs Cash Aid dropped from $281 to $251 in January - why did my dad's benefits decrease?

Has anyone else noticed a decrease in their CalWORKs payment amount for January 2025? My dad is on Cash Aid in California and has been receiving $281 monthly since October. Just checked his EBT card balance and this month he only got $251 - that's a $30 drop! No notice or explanation from the county. Did they cut benefits for everyone or is this just happening to him? He's elderly and this is his only income besides a small social security check. Anyone know what could have caused this or who we should contact? The customer service line just keeps disconnecting us.

Felix Grigori

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This happened to my cousin too! Her payment went down $25 this month and she had no idea why. CalWORKs is always changing things without telling people first smh

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Did your cousin ever figure out why? I'm worried they'll keep reducing it every month until there's nothing left.

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Felicity Bud

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wait is ur dad on CalWORKS or SSI? cuz CalWORKS is usually for families with kids. might be SSI or CAPI if hes elderly. or maybe general relief? the benefits r different for all of those

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You know what, I think you're right. He might be on General Assistance/Relief not CalWORKs. I get confused about which is which sometimes. Whatever the county gives to single adults with no kids.

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Max Reyes

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It sounds like your father is probably receiving General Assistance/General Relief (GA/GR), not CalWORKs. CalWORKs is specifically for families with children, while GA/GR is for single adults without dependent children. As for the decrease, counties typically adjust GA/GR payment amounts annually in January. Some counties in California implemented new payment standards for 2025. The maximum grant amount varies by county, and they sometimes reduce the amount if the person receives other income like Social Security. Two things to check: 1. Did his Social Security amount increase in January? Even a small increase can trigger a proportional reduction in GA/GR. 2. Did he complete and return all required paperwork? Missing a semi-annual report can cause benefit reductions. I'd recommend requesting an "Action Letter" from the county explaining the exact reason for the change. They're required to provide written notice before reducing benefits.

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Thank you! His Social Security did go up about $18 this month with the COLA adjustment. I didn't realize that would affect his other benefits. That makes sense why it went down, but it still feels unfair that he ends up with less total money than before. We'll request that Action Letter to confirm.

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I work for a community organization that helps people navigate benefit issues, and this is definitely related to the 2025 Social Security COLA (Cost of Living Adjustment) that went into effect in January. When Social Security benefits increase, it often triggers a decrease in other income-based benefits like GA/GR because they count as income. The county should have sent a Notice of Action explaining the change, but these often get lost in the mail or are confusing to read. You can request a copy of this notice through your online BenefitsCal account or by calling the county. One thing to check - if the decrease amount is larger than the Social Security increase, there might be an error in their calculation or another factor at play.

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His Social Security went up $18 but his county benefits went down $30, so he's actually losing $12 overall. That doesn't seem right to me. Is there some kind of formula they use?

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Yes, there is a formula, and it's not always a dollar-for-dollar reduction. Many counties use what's called a "disregard" for the first portion of income, then reduce benefits by a percentage of remaining income. For example, they might disregard the first $10 of income, then reduce benefits by $1 for every $2 of additional income. So an $18 increase might lead to a reduction of more than $18 in some cases. However, a $30 reduction for an $18 increase does seem high. I'd recommend requesting a benefit calculation breakdown from your county worker to verify it's correct.

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Adrian Connor

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I HAD THE EXACT SAME PROBLEM last year with my GA benefits!!! Called and called for WEEKS and couldn't get through to anyone who could explain why my check suddenly dropped by $35!!! The automated system is a JOKE and they NEVER call back when they say they will. The whole system is designed to make us give up!!! I finally got through to someone after using Claimyr (claimyr.com) - they got me connected to a real person in under 10 minutes when I'd been trying for weeks. There's a video showing how it works: https://youtu.be/jzISHxCPLwE. Turns out they had made a calculation error on my case and I got back-paid once I could actually TALK to someone. Worth it when every dollar counts!!!

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Aisha Jackson

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I've been skeptical of these services but honestly the county phone systems are so broken I might try this next time. Did they fix your benefits going forward too or just give you the back pay?

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Adrian Connor

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They fixed it going forward AND gave me backpay! The worker said if I hadn't called in they probably wouldn't have caught the error until my next renewal in six months. The system is completely broken - they make mistakes and then make it impossible to reach anyone to fix them.

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This happened to my brother too. His check went from $274 to $247 in January. When he finally got through to someone (took like 3 days of calling), they explained it was because of the COLA adjustment to his Social Security. But here's the weird part - even though the Social Security only went up like $20, they reduced his county aid by more than that amount. The worker explained that there's some complicated formula they use where they don't count the first part of his income, but then they count more than dollar-for-dollar after that. So basically the government gives with one hand and takes away more with the other. Make it make sense lol.

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This is exactly what happened to my dad! His Social Security went up $18 but they took away $30 from his county benefits. It's so frustrating - he's actually LOSING money from the so-called "cost of living increase". Did your brother just have to accept it or was there anything he could do?

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Unfortunately my brother just had to accept it. The worker showed him how they calculated it and everything was technically right according to their rules. The only suggestion they had was to apply for CalFresh if he wasn't already getting it. Not super helpful but better than nothing I guess.

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Aisha Jackson

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You mentioned your dad is elderly - is he on CalFresh (food stamps) too? If not, he should definitely apply. The income limits are higher than for cash assistance, and they don't count all of his Social Security income when determining eligibility. My mom gets $298/month for food which really helps when the cash benefits are so low. Also, if he's on Medicare, he might qualify for a Medicare Savings Program that could cover his Part B premium, giving him an extra $170+ each month. Worth checking into if you haven't already.

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Thank you! He does get CalFresh but only $23 a month for some reason. I didn't know about the Medicare Savings Program - that sounds really helpful. I'll look into that. Every little bit helps when you're living on so little.

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I'm new to navigating these benefit systems but reading through everyone's experiences here is really eye-opening. It sounds like what happened to your dad is unfortunately pretty common with the annual Social Security COLA adjustments. The fact that people end up with less total money after a "cost of living increase" seems backwards to me. From what I'm gathering from the other comments, it might be worth: 1) Getting that Action Letter to understand exactly how they calculated the reduction, 2) Double-checking if there were any other changes (like missed paperwork), and 3) Looking into additional programs like the Medicare Savings Program that Aisha mentioned. It's frustrating that the phone system makes it so hard to get answers. Has your dad tried going to the county office in person? Sometimes that works better than calling, though I know that's not always possible for elderly folks.

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