CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Reading through this thread has been incredibly eye-opening! I'm a single mom with twin 6-year-olds and I've been on CalWORKs for about 8 months now after my ex stopped paying child support. I just got offered a part-time position at a local credit union - 28 hours a week at $18.50/hour, which would be about $2,146 monthly gross. I was honestly terrified to even consider it because I thought I'd lose everything immediately, but seeing everyone's real experiences and the detailed breakdown of the income disregard has completely changed my perspective. The fact that @Vincent confirmed everything as accurate from a case worker's view is especially reassuring. My biggest concern is childcare for twins - that's double the cost! But hearing about the Stage 1 Child Care program and that it's completely covered while working gives me so much hope. Does anyone know if there are any special considerations for twins or multiple children when it comes to childcare assistance? I'm definitely going to call my worker this week and ask for that budget projection everyone mentioned. This community is amazing - thank you all for sharing your journeys and making this transition feel less scary!

0 coins

@Jamal - Congratulations on the credit union offer! That sounds like a really great opportunity with good pay. As for twins and childcare assistance, from what I understand, the Stage 1 program covers each child individually, so yes, they would cover childcare costs for both twins. The program doesn't penalize you for having multiples - each child gets their own childcare allocation. One thing you might want to ask your worker about is whether any local childcare centers offer twin discounts that still work within the program's payment structure. Some centers give sibling discounts, and the program might still cover the reduced rates, which could help stretch your childcare options. At $2,146 gross monthly with a household of 3, you should definitely be well under your IRT threshold, so this sounds like it would work out really well financially for your family. The income disregard calculation will help protect a good portion of your earnings too. Twins definitely make everything more complicated, but the childcare assistance is designed to help working parents exactly like you. Don't let the logistics scare you away from this opportunity - it sounds like it could be a great step toward stability for you and the kids!

0 coins

This thread has been so helpful! I'm a single dad with a 3-year-old daughter, currently receiving CalWORKs benefits, and I've been offered a position at a warehouse that would be $15.75/hour for about 32 hours a week (roughly $2,016 monthly gross). Reading everyone's experiences has given me the confidence to seriously consider this job. I was especially relieved to learn about the income disregard calculation - I had no idea they don't count all your earnings against your benefits! And knowing that childcare assistance is available is huge since my daughter would need daycare while I'm working. One question I have is about the timing of everything - how quickly do the benefit changes take effect after you report your new job? I want to make sure I understand the timeline so I can budget properly during the transition period. Also, does anyone have experience with warehouse work specifically while on CalWORKs? I'm wondering if the physical demands or potential overtime opportunities create any special considerations I should be aware of when reporting to my worker. Thank you all for sharing your stories - it's made such a difference knowing that taking this job could actually improve our financial situation rather than hurt it!

0 coins

@Butch - Great question about timing! From my experience, when you report your new job, the changes typically take effect the month AFTER you report. So if you start work in January and report it by the 10th, your benefits would be recalculated starting in February. You'll still get your full benefit amount for that first month while they process the change. As for warehouse work, I don't have direct experience with that, but one thing to keep in mind is that if you end up getting offered regular overtime, that could push your monthly income higher than expected. Just make sure to report any significant changes in hours to your worker. The good news is that even if you occasionally go over your IRT due to overtime, it doesn't immediately disqualify you - they look at your regular expected earnings. Your income at $2,016 gross should work out really well with the income disregard calculation. You'll probably end up with more total monthly income than you're getting now on benefits alone, plus the childcare assistance for your daughter. Warehouse jobs often have good advancement opportunities too, so this could be a great stepping stone for your family's future!

0 coins

I've been dealing with BenefitsCal issues for months now and this thread is so validating - at least I know it's not just me! I wanted to add one more tip that helped me: if you're having trouble uploading documents, try reducing the file size of your photos/scans. Sometimes the site times out with larger files. You can use your phone's photo editing to compress images or there are free apps that do it. Also, for anyone who gets their benefits discontinued due to these tech issues, don't give up! You can request a state hearing to get your benefits restored. I had to do this last year when my cash aid got cut off because BenefitsCal "lost" my SAR7 form (even though I had screenshots proving I submitted it). The hearing officer ruled in my favor and I got back pay for the month I missed. It's frustrating that we have to jump through so many hoops just to access the benefits we're entitled to, but knowing your rights and keeping documentation really does help protect you when the system fails.

0 coins

Wow, thank you for sharing your experience with the state hearing process! I had no idea you could actually get back pay if the system fails. That's really empowering to know we have options when these tech issues mess up our benefits. The tip about compressing file sizes is great too - I never thought about that being why uploads fail. It's honestly ridiculous that we need to become tech experts just to turn in basic paperwork, but I really appreciate everyone in this thread sharing their workarounds and success stories. Definitely saving all these tips for future reference!

0 coins

This whole thread is incredibly helpful! I'm a newer CalWORKs recipient and had no idea about so many of these workarounds and rights. The BenefitsCal system has been such a source of stress for me - I thought I was doing something wrong when it kept glitching out. Reading about the state hearing process and "good cause" extensions is really eye-opening. I wish this information was easier to find when you first get on CalWORKs. It feels like they expect you to just magically know all these backup plans and legal protections. I'm definitely going to start documenting everything with screenshots and keeping both digital and physical copies of all my documents. Better to be overprepared than lose benefits over technical issues that aren't even my fault. Thanks everyone for sharing your experiences - this community is such a lifeline when dealing with these complicated systems!

0 coins

I completely agree - when I first started receiving CalWORKs, I felt so lost trying to navigate all these systems! It really shouldn't be this complicated just to maintain the benefits we qualify for. One thing I've learned is to write down every single interaction I have with the system - dates, times, who I talked to, what was discussed. It seems like overkill, but it's saved me multiple times when there were discrepancies or misunderstandings. Also, don't be afraid to ask questions! I used to feel embarrassed about not knowing things, but the workers are supposed to help explain the process. If your assigned worker isn't helpful, you can always ask to speak with a supervisor. We deserve to have these systems work FOR us, not against us. This community has been amazing for learning tips that should honestly just be standard information provided to all recipients.

0 coins

Hey everyone! I'm fairly new here but wanted to jump in because this conversation is so important. As someone who works with families navigating benefits, I see this confusion about CalWORKs income limits ALL the time. @Yara Khoury - you're definitely not alone in this! The $6k vs $3k confusion happens because different programs have wildly different income limits. It's honestly ridiculous how complicated they make it. One thing I haven't seen mentioned yet - if your income varies month to month (like with freelance work), make sure your worker is calculating your eligibility correctly. They should be looking at your actual monthly income, not projecting based on one high-earning month. Also, if you just started earning more, there might be a grace period or transition benefits available. The system really does set families up to fail with these benefit cliffs. You shouldn't have to choose between earning enough to survive and keeping assistance that helps your family. Have you looked into any local emergency assistance programs while you figure this out? Many counties have short-term help for families transitioning off CalWORKs.

0 coins

Thank you @Nia Thompson! You're absolutely right about the income variation issue. My freelance work is pretty inconsistent - some months I might make $1000 extra, other months nothing. I never thought about whether they were projecting based on my highest month vs looking at actual monthly income. That could definitely be part of the problem. I'll make sure to bring this up when I talk to them. Do you know if there's a specific way they're supposed to calculate variable income? And yes, I should look into local emergency assistance - we're really struggling right now with rent and everything else. Thanks for the advice and for pointing out how messed up this whole system is!

0 coins

I'm new to this community but going through something very similar right now! I have 5 kids and just got my CalWORKs discontinued last month after my work hours increased. Like you, I was so confused about the income limits - my caseworker had told me different numbers at different times and I couldn't figure out what was accurate. What really helped me was going to my local legal aid office. They have advocates who specialize in benefits and they helped me understand that CalWORKs uses something called "prospective budgeting" - meaning they estimate your future income based on recent earnings. If you have irregular income, they're supposed to average it over a reasonable period, not just use your highest month. The legal aid advocate also helped me file an appeal and request a "continuing benefits pending" hearing, which means you can keep getting benefits while the appeal is being decided. You might still have time to do this if it hasn't been too long since your benefits stopped. I know how overwhelming this all is, especially when you're trying to take care of 7 people. The income limits really are impossibly low for California's cost of living. Hang in there and definitely try to get some advocacy help if you can - it made all the difference for me!

0 coins

Welcome @Amina Toure! This is exactly the kind of information I needed to hear. I had no idea about "prospective budgeting" or that they're supposed to average irregular income instead of just using the highest month. That could definitely be what happened to me since my freelance income varies so much. The legal aid office sounds like a great resource - do you know if most counties have this or how to find one? And thank you for mentioning the "continuing benefits pending" option! I didn't know that was a thing. My benefits stopped about 3 weeks ago so hopefully it's not too late. It's so frustrating that we have to become experts in all these rules and procedures just to get basic help for our families. But I'm really grateful for this community and people like you sharing what actually works. Thank you for the hope and practical advice! 🙏

0 coins

Just wanted to add something that helped me when I went through this with my nephew - keep copies of EVERYTHING you submit. The county has a habit of "losing" paperwork, and having your own copies saved me from having to restart the process multiple times. Also, when you get that school letter, ask them to include the date she enrolled at your address. That creates a clear timeline showing when she moved in with you. Some schools will also note in the letter that she's been attending regularly, which shows stability. One more tip - if your worker seems confused about the caretaker relative rules or gives you wrong information, don't be afraid to ask to speak with a supervisor. Not all workers are familiar with these situations, but supervisors usually know the policy better. You have every right to include your sister on your case as long as she's living with you full-time.

0 coins

This is excellent advice! I definitely learned the hard way about keeping copies when I dealt with benefit issues last year. They "lost" my paperwork twice and I had to resubmit everything. Now I make copies of everything and even take photos with my phone as backup. The tip about asking the school to include the enrollment date is really smart - I wouldn't have thought to be that specific, but having that timeline documented will probably make the whole process smoother. And you're absolutely right about not being afraid to ask for a supervisor if the worker doesn't seem to know the rules. I've found that sometimes the front-line workers aren't as familiar with less common situations like this. Thanks for sharing these practical tips - they're going to save me a lot of potential headaches!

0 coins

I work with families in similar situations and wanted to share some additional resources that might help. The California Department of Social Services has a specific handbook section (MPP 82-823) that covers adding household members who are caretaker relatives - you can reference this if your worker seems uncertain about the process. One thing I'd recommend is asking your sister if she has her birth certificate or any medical records that show your family relationship. While not always required, having documentation that proves you're siblings can make the process smoother. Also, don't worry too much about your mom's current benefit status. When you add your sister to your case, the county's computer system will automatically check for duplicate enrollment across cases. If there's an overlap, they'll work with you to resolve it - it's not something that will get you in trouble. The most important thing is that you're providing a stable home for your sister during a difficult family time. The CalWORKs program is designed to support exactly these kinds of situations. Make sure to emphasize on your SAR7 that this is a long-term living arrangement, not just temporary babysitting.

0 coins

This is really helpful information, thank you! I'll definitely look up that MPP section you mentioned - having the specific policy reference could be useful if I run into any confusion with my worker. I do have both our birth certificates since I helped my mom with some paperwork last year, so that should help prove we're siblings. It's good to know that the duplicate enrollment thing gets handled automatically by their system - that was one of my biggest worries after reading the other comments. I really appreciate you emphasizing that this program is designed for situations like ours. Sometimes it feels like I'm doing something wrong by not having all the "official" paperwork, but you're right that providing a stable home is what matters most. I'll make sure to be clear on the SAR7 that this is definitely a long-term arrangement, not temporary. Thank you for taking the time to share your professional insight!

0 coins

I just went through this exact same situation last month! What saved me was setting up text alerts through my bank app - I got notified the moment my deposit hit at like 2am on my payment day. Also, if you're really stressed about making rent on time, some landlords will accept a screenshot of your pending deposit as proof that payment is coming. Mine did when I explained the CalWORKs timing situation. And definitely look into that hardship exception Oliver mentioned - I had no idea that was even possible! The whole system would be so much easier if they just gave us exact dates upfront instead of making us guess.

0 coins

That's such a good tip about the text alerts! I'm definitely setting those up right now. And wow, your landlord actually accepted a screenshot? Mine is pretty strict about having the actual money in the account, but maybe I can explain the CalWORKs situation to them too. It's so frustrating that we have to jump through all these hoops just to know when our benefits will arrive - like you said, they should just give us exact dates! Thanks for sharing what worked for you, it makes me feel less alone dealing with this stress 😊

0 coins

I completely understand the stress of not knowing exact payment dates - I've been there too! One thing that really helped me was calling the EBT customer service line (1-877-328-9677) instead of trying to reach my caseworker directly. They can actually tell you the specific date your payment will be deposited based on your case number and any holidays that month. The wait times are usually shorter than calling your local office, and they have access to the payment calendar. Also, I started keeping a little notebook where I write down the actual date my payment hits each month - after a few months you start to see the pattern more clearly. For this month specifically, if your case number ends in 5 and there are no system delays, you should get it on the second working day. Hope this helps reduce some of that rent anxiety!

0 coins

Prev1...8687888990...171Next