CalWorks

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Ask the community...

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I'm also relatively new to CalWORKs (about 6 months in) and wanted to share something that helped me a lot - if you're having trouble with the online systems or apps, many libraries have free computer access and sometimes staff who can help you navigate government websites. I was struggling with BenefitsCal on my phone but was able to access everything easily on a library computer. Also, I keep a simple calendar where I mark my payment dates once I figure them out - it's old school but really helps with budgeting! The case number digit system that Giovanni explained is spot on, but like others mentioned, always double-check with your worker since there can be exceptions. And don't feel bad about being confused - the system is complicated and it takes time to figure everything out!

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That's such a great tip about using library computers! I hadn't thought of that but it makes total sense - sometimes these government websites work better on actual computers than phones. I love the idea of keeping a physical calendar too. I've been trying to track everything on my phone but having it written down somewhere I can see every day sounds really helpful. Thanks for sharing your experience and for the encouragement - it's nice to know I'm not the only one who found this system confusing at first!

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As someone who's been navigating CalWORKs for about a year now, I wanted to add that the deposit schedule can sometimes get thrown off during the first few months while your case is being fully processed, which sounds like what might have happened to you. The last digit rule that Giovanni mentioned is absolutely correct - I've seen it work consistently once everything stabilizes. One thing that really helped me was calling the EBT customer service line early in the morning (around 8 AM) when wait times are shorter. They can tell you your specific deposit history and upcoming payment dates. Also, if you're still having issues after a few more months, don't hesitate to ask your worker to review your case - sometimes there are processing delays or special circumstances that affect the schedule. Hang in there - it gets much easier once you know your pattern! And definitely try that ConnectEBT app when you get a chance.

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This is really reassuring to hear from someone who's been through the whole process! I'm definitely going to try calling EBT customer service early in the morning like you suggested - I've been calling during lunch breaks and the wait times have been terrible. It sounds like the first few months really are just a settling-in period while everything gets sorted out. I feel much better knowing that the schedule should become more predictable soon. Thanks for the encouragement and the practical tips!

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I went through this exact same nightmare last year! Here's what finally worked for me after three missed interviews: The key was realizing they were calling from a restricted/blocked number AND my phone carrier was automatically filtering government calls as potential spam. I had to contact my phone company (Verizon) and ask them to disable all spam filtering temporarily. Also, try this number trick that saved me: Call your county's main switchboard (not the CalWORKs line) and ask to be transferred to the "CalWORKs supervisor on duty." Tell them about the missed interviews and that your benefits are at risk. Supervisors have more authority to get things moving quickly. One more thing - when you do get through, ask them to schedule your interview for the FIRST appointment slot of the day (usually 8am). Workers are less likely to be running behind schedule early in the morning, so you're more likely to actually get your call. Document everything with screenshots and notes. If they try to cut your benefits, you'll have evidence that you were available and they failed to call. Don't let them make this your fault when their system is clearly broken!

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This is super helpful! I never thought about calling the main switchboard and asking for a supervisor - that's brilliant. And you're absolutely right about the spam filtering issue. I just realized my carrier (T-Mobile) has some kind of "Scam Shield" that might be blocking government calls automatically. I'm going to call them today to disable that. The 8am appointment tip makes so much sense too - I bet that's when workers are most likely to be on schedule. Thank you for sharing what worked for you!

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I'm so sorry you're going through this - the system really is broken when it comes to phone interviews! I had a similar experience last year where they scheduled me THREE times and never called. Here's what finally got me through: 1. Turn off ALL call blocking features temporarily - including "Silence Unknown Callers" on iPhone or similar Android features 2. Contact your cell carrier and ask them to disable spam protection for a few days around your interview 3. Make sure you have strong cell signal where you'll be waiting - I discovered my apartment had poor reception in certain rooms 4. Try the "supervisor trick" others mentioned - call the main county number and ask for the CalWORKs supervisor on duty What really helped me was sending a message through BenefitsCal explaining the missed interviews and requesting they call from a regular county number (not blocked/restricted). Some workers are willing to do this if you explain the technical issues. Also, if you do end up going in person, try to go on a Tuesday or Wednesday morning - Mondays and Fridays are usually the busiest days. And yes, bring snacks and activities for your little one because the wait can be brutal. Don't give up! Your benefits are important and you shouldn't have to jump through hoops just because their phone system doesn't work properly. Keep documenting everything in case you need to file a complaint later.

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Thank you so much for all these detailed tips! I'm definitely going to try the Tuesday/Wednesday morning strategy if I have to go in person - that makes total sense about avoiding Mondays and Fridays. I just sent a message through BenefitsCal asking if they can call from a regular county number instead of blocked, hopefully that helps. It's frustrating that we have to become technical experts just to receive the benefits we're entitled to, but I really appreciate everyone sharing what actually worked for them. This community is honestly more helpful than the actual CalWORKs office!

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I'm a former eligibility worker, and I can confirm that having no income will NOT disqualify you from CalWORKs or CalFresh. In fact, it will likely maximize your benefit amounts. Here's what you should do with your SAR 7: 1. Complete every section accurately 2. In the income section, clearly write that you lost your job and were denied unemployment benefits 3. Attach any proof of your job loss (termination letter, final paystub) 4. Include the EDD denial letter if possible 5. If you have any expenses like rent or utilities, report those as well Regarding your 3-year-old: make sure to ask about childcare assistance through CalWORKs. You can get help with childcare costs while you look for work or participate in approved WTW activities. Also request the diaper supplement if you haven't already. Don't wait until the deadline to submit your SAR 7. Get it in early so if there are any issues, you have time to correct them before the end of the month.

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This is SO helpful, thank you! I do have my last paystub and the termination notice from Walmart, so I'll include those. My daughter is in Head Start 3 days a week but I need additional childcare for job search activities. Is that something CalWORKs would help with? And I definitely plan to send in the SAR 7 next week to be safe.

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Yes, CalWORKs can definitely help with childcare costs for job search activities! Since your daughter is already in Head Start 3 days a week, they can provide assistance for additional childcare during your required job search hours or training programs. You'll need to work with your WTW worker to get approved childcare providers - they have a list of licensed providers who accept CalWORKs childcare vouchers. The great thing is that childcare assistance continues even after you find a job (for a transition period) to help you get stable. Make sure to bring this up at your next WTW appointment and ask for the childcare referral paperwork. It can take a few weeks to get everything set up, so start the process as soon as possible.

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Just wanted to add that you should also look into your local food banks and WIC program while you're getting everything sorted out. Many food banks don't require any paperwork and can help supplement your CalFresh benefits, especially with fresh produce and baby items. WIC is specifically for women with children under 5, so your 3-year-old would qualify, and it provides additional food assistance plus nutrition education. You can usually apply for WIC at your local health department or community center. It's completely separate from CalFresh so you can receive both. Also, if you're struggling with utilities, ask about LIHEAP (Low Income Home Energy Assistance Program) - they can help with electric and gas bills. Hang in there, mama. You're doing everything right by staying on top of your paperwork and asking the right questions.

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This is really great advice! I actually didn't know about WIC - I thought that was just for pregnant women. My daughter would definitely qualify since she's 3. Do you know if there's an income limit for WIC? Since I have zero income right now, I'm assuming I'd qualify but want to make sure before I apply. Also, the food bank suggestion is perfect timing - I've been stretching our food budget and could really use the help with fresh fruits and vegetables. Thank you for mentioning all these other programs, it's giving me hope that we can get through this rough patch.

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so wait a minute.... if ur on welfare and never worked at a real job are u even eligible to file taxes? i thought u needed a w2 or something??

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Yes, you can absolutely file taxes without a W-2! If you have self-employment income (like babysitting, housecleaning, selling crafts, etc.), you report it using Schedule C, even if it's a small amount. And even people with very low income or only self-employment income can qualify for tax credits like the Earned Income Tax Credit, especially if they have children. Many families who primarily receive CalWORKs but do some side work actually get significant tax refunds because of these credits. The EITC was specifically designed to help low-income working families.

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You definitely should file taxes! I was in almost the exact same situation last year - getting CalWORKs and doing babysitting on the side. I was so scared about the whole thing but it turned out to be totally worth it. Here's what I learned: You can file with just self-employment income (that's what babysitting counts as). I used the free tax software through IRS Free File and it walked me through everything. The Earned Income Tax Credit and Child Tax Credit are HUGE - I got back over $3,000 with two kids! About the CalWORKs reporting thing - I was honest with my worker about some unreported side income and they were actually pretty understanding. They calculated an overpayment but let me pay it back slowly through small deductions from my monthly grant. The tax refund I got was way more than what I had to pay back, so it was still a win. My advice: file your taxes and get that money, then be more careful about reporting going forward. Keep track of your babysitting income in a little notebook or your phone. You got this!

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This is really encouraging to hear from someone who was in the same situation! I've been so worried about this whole thing but you're right - the tax refund sounds like it would be way more than any overpayment I might have to deal with. I'm definitely going to look into that IRS Free File program you mentioned. Did you have to gather any special documents for the babysitting income or just keep track of what you made?

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my aunt was in a situation kinda like urs and she got approved for CalFresh in like a week cause she had zero income. they can do emergency approval when ur in crisis. dont wait!!!

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That's good to know. I really need help with food right now. Going to apply for emergency benefits today!

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Just wanted to add - when you apply for CalFresh, make sure to mention that you're dealing with a medical condition that prevents you from working. This can help you get an exemption from any work requirements they might try to impose later. Also, since you have zero income and are struggling with food, you should definitely qualify for expedited CalFresh benefits (within 3 days) if you have less than $100 in cash/bank accounts. For your nephews - even though they're full-time students, they might still be eligible for CalFresh if they work at least 20 hours per week, participate in work-study, or meet other student exemptions. Have them check if their school has any programs that could help with their eligibility. Don't give up on the application process this time - you really need and deserve this help while you're dealing with your health issues!

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This is really helpful info! I didn't know about the expedited benefits thing. I have like $30 in my bank account right now so I should qualify for that 3-day approval. And yeah, one of my nephews does work part-time at a restaurant, so maybe he can apply too. I'm definitely not giving up this time - I really need this help and you all have given me the confidence to push through the application process. Thank you so much!

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