CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Congratulations on the new job, Megan! You're being really smart about handling this proactively. I just wanted to add something that helped me when I went through this process - make sure to keep a detailed log of every interaction you have with the county office, including dates, times, and the names of anyone you speak with. I created a simple spreadsheet tracking my submission date, confirmation receipts, phone calls, and any follow-up communications. This documentation trail was incredibly helpful when I had questions later about my case closure. Also, once you get that written confirmation that your benefits have ended, keep it somewhere safe permanently - not just for a few months. I've heard stories of people needing to reference their termination documentation years later for various reasons like tax purposes or if they ever need to reapply for assistance. The fact that you're asking these questions ahead of time shows you're going to handle this perfectly!

0 coins

That's such a smart idea about keeping a detailed log, Olivia! I never would have thought to create a spreadsheet, but that makes so much sense for tracking all the interactions and having everything documented in one place. And you're absolutely right about keeping that termination confirmation permanently - I can see how that could be needed for tax purposes or future applications. It's amazing how many little details go into doing this properly, but everyone's advice here has been so helpful. I'm feeling really prepared now to handle this the right way. Thanks for taking the time to share your experience!

0 coins

Congratulations on your new job, Megan! You're absolutely doing the right thing by being proactive. I went through this exact same situation about 8 months ago. Here's what I learned: definitely submit everything in writing through BenefitsCal rather than just calling. Use the specific language "I request voluntary discontinuance of my CalWORKs case effective [date]" - not just "reporting income change" because they might just reduce your benefits instead of closing the case. Include your job offer letter or first paystub as proof, and make sure your termination date is the day BEFORE your first paycheck to avoid any overlap. Also, ask them to confirm in writing (email is fine) that they received your request and what the expected processing timeline is. Don't forget that your Medi-Cal might continue even after CalWORKs ends, and you might still qualify for CalFresh with the higher income limits. Keep copies of everything and take screenshots of your BenefitsCal submission! The whole process took about 2 weeks for me and having everything documented made it completely smooth. You've got this!

0 coins

Reading through this thread is exactly what I needed right now! I'm on day 1 of waiting for my Cash Aid restoration and already getting anxious about the timing. It's so helpful to see Oliver's update that it actually came through overnight like the supervisor promised. The information about Cash Aid and CalFresh processing separately is really valuable - I had no idea they were on different systems. This community is amazing for sharing real experiences instead of just the official "it takes 1-3 business days" responses we get from the office. Definitely bookmarking this thread for anyone else I know going through benefit restorations!

0 coins

I'm so glad this thread is helping people in similar situations! When I was waiting those few days, I felt so alone and stressed about it. It really does make a difference to know that other people have gone through the exact same thing and that there's a pattern to how these restorations work. The overnight processing thing seems to be pretty consistent based on everyone's experiences here. Definitely keep checking in the morning - that seems to be when most people see their deposits appear. Hope your benefits come through quickly!

0 coins

This thread is incredibly helpful for anyone dealing with CalWORKs restoration delays! I went through something similar about 6 months ago and the waiting period was absolutely brutal - especially when you're counting on that money for essential expenses like rent. What I learned from my experience is that even when supervisors give you specific timeframes, the backend processing systems often have their own schedule. In my case, I was told "by end of business today" and it actually showed up 2 days later at around 3am. The overnight batch processing seems to be when most deposits actually hit accounts. One thing that helped me was setting up account alerts so I'd get a text notification as soon as any deposit posted - saved me from obsessively checking my balance every hour. It's also worth noting that if you're ever in this situation again and facing immediate housing issues, most counties have emergency assistance programs that can help with one-time rent payments while you're waiting for regular benefits to resume. Thanks for sharing your experience Oliver - these real-world timelines are so much more valuable than the generic "3-5 business days" responses we usually get!

0 coins

Just wanted to share my recent experience since I'm also a family of 5 who just went through this process. We got approved last month and are receiving $1,268 for CalWORKs cash aid and $1,159 for CalFresh with zero income. The amounts everyone mentioned are pretty spot on! A few things that helped speed up our process: 1) Apply online first at GetCalFresh.org or YourBenefitsNow.org to get in the system faster, 2) Gather ALL your documents before your interview (birth certificates, Social Security cards, proof of address, etc.), and 3) If you have kids under 5, mention it during your interview as it can help with work requirements. Also, don't forget about WIC if your kids are under 5 - that's additional food assistance specifically for young children that stacks with CalFresh. My 2-year-old gets formula, milk, eggs, and other basics through WIC which really helps stretch our food budget. The whole process took about 6 weeks from application to getting our first benefits, but we got emergency CalFresh within 3 days since we had literally $0 income. Hang in there - it's stressful but the assistance really does help while you get back on your feet!

0 coins

This is super helpful @Natalie Khan! Quick question - when you applied online at GetCalFresh.org, did you still have to do a phone interview or did they waive that? I'm trying to figure out if applying online actually saves time or if you still have to go through all the same steps anyway. Also, how long after your interview did you actually receive the physical EBT cards in the mail?

0 coins

I just wanted to add something about the application timeline that might help - when you do finally get through to someone at the county office, ask specifically about expedited processing if you're facing immediate homelessness. They can sometimes process emergency CalWORKs payments within 5-7 days if you meet certain crisis criteria. Also, since your rent is $2,300 for a 2-bedroom with 5 people, you might want to look into the CalWORKs Housing Support Program in your county. Some counties have additional rental assistance programs specifically for CalWORKs recipients that can help bridge the gap between your benefits and actual housing costs. One more tip - when you go to your interview, bring a utility shutoff notice or eviction notice if you have one. This can help establish the urgency of your situation and potentially qualify you for additional emergency assistance beyond the regular monthly amounts.

0 coins

This is really good advice about the expedited processing! I didn't know they could do emergency CalWORKs payments that fast. We actually just got an eviction notice yesterday (30 days) so I'll definitely bring that to the interview. Do you know if the Housing Support Program is available in all counties or just certain ones? I'm in Riverside County and our rent situation is getting desperate. Thanks for mentioning the utility shutoff notices too - our power company has been sending warnings but we haven't gotten an actual shutoff notice yet.

0 coins

I'm going through this exact situation right now too! Just had my nephew added to my case last week and I've been constantly checking BenefitsCal with no updates showing. Reading everyone's responses here has been so reassuring - I had no idea the payment system and online portal were completely separate! My caseworker also told me everything was processed but seeing the same old household info on the website was making me panic. Now I understand it's just a viewing portal that updates way later. I'm going to stop refreshing it every hour and just wait for my Notice of Action to arrive in the mail. Has anyone here ever had an issue where the NOA didn't come within the 10 days? Just wondering if I should be concerned if it takes longer than that to show up.

0 coins

I haven't personally had my NOA take longer than 10 days, but I've heard from others that sometimes it can take up to 2 weeks depending on mail delays or if there are backlogs at the county office. If it's been more than 2 weeks, I'd definitely follow up with your caseworker just to make sure it was sent to the right address. You can also ask them to email you a copy if they have that capability - some counties are better about digital copies than others. The important thing is that your nephew is in the system now, so your benefits should reflect the change even if the paperwork is delayed in the mail!

0 coins

I'm dealing with this same frustrating situation right now! Added my daughter to my CalWORKs case about 10 days ago after she moved in with me permanently, and BenefitsCal still shows the old household composition. My caseworker assured me everything was processed on their end, but seeing no changes on the portal was really stressing me out. Reading all these responses has been incredibly helpful - I had no idea that the eligibility system (CalSAWS) and BenefitsCal portal were separate systems that sync on different schedules! That explains why so many of us have experienced this same delay. I was starting to think there was an error with my case. I'm going to follow the advice here and call the EBT customer service line before my next payment date to verify the correct amount will be deposited. Also keeping an eye out for that Notice of Action in the mail since that seems to be the most reliable confirmation. It's such a relief to know this 1-2 week delay is completely normal and doesn't mean anything went wrong with the case processing!

0 coins

I'm new to this community but going through a very similar situation right now. My ex also reported me after our breakup and I just had my fraud investigation interview last week. I wanted to share a few things that might help: First, they did allow me to reschedule my interview once when I couldn't get childcare, so if you need accommodations, ask. Second, the investigator was actually more professional and less intimidating than I expected - they're just doing their job, not trying to trap you. One thing I wish I had known beforehand: they asked very specific questions about my living situation, who else has access to my benefits card, and whether anyone else helps support my household. Make sure you're prepared to answer those accurately because they can verify a lot of this information. Also, if you do end up with an overpayment, ask about hardship considerations. If paying it back would cause severe financial strain, they sometimes have options to reduce the monthly payment amount or pause collections temporarily. The waiting for results after the interview is nerve-wracking, but at least once it's done you'll know where you stand. Hang in there - you're handling this the right way by taking it seriously and being prepared.

0 coins

Thanks for sharing your recent experience! It's really helpful to hear from someone who just went through the interview process. I'm relieved to know the investigator was professional - I've been imagining the worst-case scenario. The questions about living situation and household support are things I hadn't thought to prepare for, so I'll make sure I'm ready to answer those accurately. It's also good to know they allow rescheduling if needed. I'm still waiting for my interview date, but reading about everyone's experiences here is making me feel much more prepared and less panicked about the whole situation.

0 coins

I'm new to this community but wanted to share some encouragement and practical advice. I went through a fraud investigation about two years ago - also reported by an ex - and while it was one of the most stressful experiences of my life, I got through it and you will too. A few things that really helped me: 1. I organized everything chronologically - dates worked, amounts earned, any proof I had (even photos of me at work). This showed I was taking it seriously. 2. During my interview, I brought a simple one-page summary of all the unreported work with dates and amounts. The investigator actually appreciated having it organized. 3. I admitted my mistake immediately and explained that I genuinely thought sporadic cash work under $300/month didn't need to be reported until the next SAR7. They classified mine as an inadvertent overpayment. I had to pay back $2,100 over 20 months (about $105/month deducted from future benefits) but kept my CalFresh and Medi-Cal throughout, and my kids' portion of Cash Aid was never affected. The hardest part is the waiting and not knowing, but the fact that you're being proactive and honest puts you in the best possible position. Most investigators can tell the difference between someone trying to scam the system and a single parent who made a reporting mistake while trying to get by. You've got this - just focus on being completely truthful and organized with your documentation.

0 coins

Thank you so much for sharing your experience and the encouragement! It really helps to hear from someone who went through the same situation and came out okay. The idea of creating a one-page chronological summary is brilliant - I'm definitely going to do that for my interview. It's such a relief to know that being organized and honest can make a real difference in how they handle the case. The repayment amount you mentioned sounds manageable, and knowing that your kids' benefits weren't affected gives me hope. I've been so worried about losing everything, but hearing that CalFresh and Medi-Cal continued throughout your process is really reassuring. I'm working on getting all my documentation together now and preparing to be completely upfront about everything. Thank you for taking the time to share this - it means more than you know to have this kind of support from people who understand what it's like.

0 coins

Prev1...7071727374...171Next