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UPDATE: Finally got through to someone today! Turns out when I reapplied, they created a duplicate case in the system which was causing the delay. The worker I spoke with said she'll fix it and my benefits should be processed within 48 hours. I also asked about Immediate Need and they're processing that for me today - should get $200 emergency funds by tomorrow! Thank you all for your help and suggestions. This has been so stressful but I feel relieved now that I know what was happening.
Great news! This is exactly why persistence pays off - these systems have so many potential points of failure. Glad you're getting the Immediate Need funds too. That should help until the regular benefits come through.
That's such great news! I'm so relieved you finally got through and figured out what was causing the delay. A duplicate case - that's exactly the kind of behind-the-scenes technical issue that we would never know about without speaking to someone directly. The Immediate Need funds are a lifesaver too. I've been in similar situations where every day without benefits feels like forever when you're trying to feed your family and keep up with bills. Thanks for updating us with what worked! Your experience will definitely help other members who run into similar problems. It's a good reminder that sometimes the "pending" status doesn't tell the whole story and you really do need to keep pushing to get answers from a real person.
This is such a relief to read! I'm new to this community but have been following your story since you first posted. It's incredible how much stress these system glitches can cause when you're already dealing with financial hardship. The duplicate case issue really shows how important it is to keep calling until you get a real person who can actually look into your account. I'm bookmarking all the suggestions from this thread - the Claimyr service, asking about Immediate Need payments, and going in person if needed. This whole conversation has been so educational for someone like me who's still learning how to navigate the CalWORKs system. Hope your regular benefits come through smoothly in the next couple days!
Just noticed you mentioned you're a new applicant - did you complete your WTW (Welfare to Work) appointment yet? Sometimes they hold the first cash payment until after you've done that initial WTW orientation meeting. Might be worth checking if that's what's delaying things.
Wait, I never got any notice about a WTW appointment either! I was approved last week just like @Zara Rashid and nobody mentioned this. Could this be why my cash isn t'on my card yet? I m'supposed to get $847 monthly but there s'nothing there except my CalFresh. This is so stressful - I really need to know if I should be calling about this appointment or just waiting for the regular payment schedule. @Nia Jackson how long did you have to wait for your WTW appointment after approval?
I had my WTW appointment about 2 weeks after approval, but I think it varies by county. Some people get scheduled right away, others wait longer. The important thing is that if they're holding your cash because of the WTW requirement, they should have sent you a notice explaining that. If you didn't get any paperwork about it, your cash delay might be something else entirely. @Dylan Campbell @Zara Rashid I d definitely'call and ask specifically about the WTW appointment - better to know for sure than keep wondering!
Hey @Zara Rashid! I was in a similar situation about 6 months ago - single mom, just approved, super stressed about when the cash would hit. Here's what I learned: for new cases, they sometimes take 3-5 business days from approval to load your first cash payment, regardless of the normal schedule. Since you were approved "last week" and got your card yesterday, I'd expect it to show up within the next day or two. One thing that helped me was checking my balance multiple times throughout the day - sometimes the money loads overnight or early morning. Also, if you have your approval paperwork, look for any mention of "first payment date" - mine was buried in the small print but it was there. If nothing shows up by Thursday and you're really stressed about rent, definitely contact your worker about emergency assistance options. Good luck!
Thanks @Miguel Diaz! This is really helpful to know that new cases can take 3-5 business days. I was approved on Friday so if I count business days that would put me at maybe Wednesday or Thursday this week. I've been checking my balance like every hour today lol but I'll try to be more patient. Did you have to do the WTW appointment before your first payment came through? Some people are saying that might be holding things up but nobody mentioned it to me when I got approved.
I'm dealing with this exact same issue right now! My CalWORKs cash aid shows up when I check my balance, but every ATM I try gives me a "transaction declined" message. It's so stressful when you need the money for bills and can't access it. Reading through all these responses has been really helpful though - I had no idea about the cash back option at stores. I'm going to try that tomorrow at my local grocery store. Also going to look into that Claimyr service to try to reach my caseworker faster. Thanks everyone for sharing your experiences and solutions. It's reassuring to know I'm not the only one dealing with this and that there are workarounds while we get it sorted out with the county!
I totally understand how stressful this is! I went through the same thing last year and it turned out to be a system glitch on their end that took about 3 days to resolve. The cash back method at stores really is a lifesaver - I've used it so many times since then. Just a heads up, some stores like CVS and Walgreens also do cash back with EBT purchases, so you have lots of options. Also, when you do get through to your caseworker (whether through Claimyr or regular calling), ask them to make a note in your file about this issue. Sometimes it helps prevent it from happening again. Hang in there - this community is amazing for support and practical solutions!
I'm still having issues too! It's been going on for about a week now. The cash back method at stores is working though - that's how I've been getting my money. Try that while you're waiting to get through to your caseworker. Walmart, Target, and most grocery stores will let you do cash back when you buy something with your EBT card. Hope this helps!
So glad to hear everyone's payments came through! This is exactly why I love this community - we all help each other through these stressful situations. For anyone who might face this in the future, it's worth noting that EBT system delays are more common during the first few days of the month when most benefits are distributed. I always try to keep a small emergency buffer when possible, but I know that's not always realistic for everyone. The EBT customer service number that Fatima shared is definitely worth saving in your contacts!
I'm new to CalWORKs and this community, but reading through everyone's experiences here is so reassuring! I had no idea that EBT delays were somewhat common at the beginning of the month. As someone who just started receiving benefits, I would have been completely panicking if this happened to me. Thank you all for sharing your knowledge and supporting each other - it really shows how helpful this community can be for navigating the system!
Riya Sharma
Since you're pregnant, make sure you're also on WIC if you're not already. It won't replace Cash Aid, but it provides nutritional support during pregnancy and after baby arrives. Also look into the Pregnancy Special Needs payment through CalWORKs which gives you a small additional amount each month while pregnant. After reporting your change in living situation, if your benefits are reduced significantly, ask your worker about what will happen after the baby arrives. Once the baby is born, you'll need to provide verification (birth certificate, hospital documents) to add the child to your case within 10 days. At that point, the situation changes again because you and your boyfriend will share a child, which affects how they consider your household composition.
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Ethan Scott
•Yes I'm on WIC already! It's been really helpful. I'll definitely ask about what happens after baby comes too. So much to keep track of with all these different programs and rules.
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Anastasia Popova
Congratulations on your pregnancy! I went through something similar when I was expecting my second child. Here's what I learned from my experience: You definitely need to report the address change within 10 days - that's a firm requirement regardless of how it affects your benefits. When you call, be very specific about your living arrangement. Tell them: - You're pregnant with your boyfriend's child (due July) - Who's on the lease - Exactly how much each of you pays toward rent/utilities - That you're not married Since you're pregnant with his child, they may treat this differently than if you were just roommates. Ask specifically about: 1. The Pregnancy Special Needs payment ($47/month) 2. How they'll calculate any "in-kind income" from shared housing costs 3. What happens to your case after the baby is born One tip: if possible, try to contribute something toward the rent from your Cash Aid (even if it's just $50-100) and document it. This shows you're using your benefits for housing costs, which can sometimes work in your favor during their calculations. The rules change again once baby arrives since you'll share a child together, so ask them to explain both scenarios. Getting everything in writing helps too - workers sometimes give different info and having documentation protects you. Good luck mama! The system is confusing but being proactive and honest is always the best approach.
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Luca Ferrari
•This is such thorough advice, thank you! The tip about contributing something to rent from my Cash Aid is really smart - I hadn't thought about that. I'm definitely going to ask for everything in writing too since everyone seems to get different answers from different workers. It's reassuring to hear from someone who went through this successfully. Did you find that having documentation of what you paid toward expenses made a big difference in how they calculated your benefits?
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