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Ask the community...

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I'm going through this exact same situation right now! Just got my Cash Aid approved two weeks ago and the ATM confusion has been so overwhelming. Like everyone else is saying, my caseworker gave me absolutely zero guidance - just handed me the EBT card and basically said "figure it out yourself." I've been bouncing between different ATMs all week trying to access my benefits. Wells Fargo has been a complete disaster (declined every single time), Chase worked but only let me get $200, and I finally had success at a Bank of America location that let me withdraw $300. This thread has been incredibly helpful! I had no idea about: - The EBT Edge app (downloading it right now!) - Getting cash back at grocery stores instead of paying ATM fees - The customer service number to find fee-free locations - That different banks have completely different policies for EBT It's honestly ridiculous that we're all learning this basic information from each other instead of getting proper instructions when we're approved. We're already dealing with enough stress without having to play detective just to access our own benefits! Thank you everyone for sharing your experiences - this has been more educational than my entire intake process. Going to try the Bank of America route and call that customer service line tomorrow.

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Yuki Kobayashi

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Welcome to the EBT confusion club! 😭 I just went through this exact same thing last month and it was such a nightmare. The lack of guidance from caseworkers is honestly criminal - like how are we supposed to magically know all these unwritten rules about which banks work and which don't? I spent my first week getting declined at multiple Wells Fargo ATMs before someone on here told me about Bank of America being more reliable. And don't even get me started on how much money I wasted on ATM fees before learning about the cash back option at grocery stores! The EBT Edge app is seriously a lifesaver - wish someone had mentioned it during my intake appointment instead of me finding out about it through random internet searches. Also that customer service number (877-328-9677) actually connects you to real humans who can walk you through everything, unlike the automated system that just loops forever. You're definitely on the right track with Bank of America ATMs. Most locations I've tried let me withdraw $300-400 per transaction. And pro tip: if you need your full amount quickly for something like rent, try the customer service desk at Walmart - they usually let you get larger amounts out at once. Hang in there - the system is needlessly complicated but once you figure out the workarounds it gets much easier!

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Nia Thompson

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I'm so sorry you're dealing with this! I went through the exact same confusion when I first got Cash Aid approved a few months ago. The ATM situation is honestly one of the most frustrating parts of the whole system. From my experience, here's what I've learned: - Wells Fargo is terrible with EBT cards - they seem to block them randomly - Bank of America ATMs work the most consistently and usually allow higher withdrawal amounts ($300-500) - There's a daily limit (usually around $1000 in CA but individual ATMs often have lower limits) - You can get cash back at grocery stores when buying something small - it's free and often lets you get more than ATMs Also, if you have the EBT Edge app (if not, download it!), it shows fee-free ATMs near you. And calling the number on the back of your card (877-328-9677) can help you find locations that won't charge fees. For your rent situation, you might need to plan to withdraw the max each day until you have enough, or see if your landlord will accept partial payments over a few days. Some Walmart locations also let you withdraw larger amounts at customer service. It's ridiculous that caseworkers don't explain any of this basic stuff when you get approved. We shouldn't have to figure it out through trial and error!

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Gianni Serpent

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Thank you so much for this breakdown! I'm brand new to CalWORKs (just approved last week) and this is exactly the kind of practical info I needed. My caseworker literally said nothing about ATM limits or which banks work better - just handed me the card and said "your benefits are loaded." I wasted two days trying random ATMs and getting declined or hit with fees before finding this thread. Definitely downloading the EBT Edge app right now and going to try Bank of America tomorrow. The cash back at grocery stores tip is genius - can't believe I didn't think of that! It's honestly frustrating that we all have to learn this stuff from each other instead of getting proper guidance from the system. But I'm so grateful for communities like this where people actually help each other navigate these confusing processes. You've probably saved me hours of frustration and wasted ATM fees!

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Paolo Romano

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I went through something very similar when I started working part-time while on CalWORKs. Here's what I learned that might help you: First, yes your benefits will decrease but you'll likely still be financially better off overall. The income disregards mean they won't count every dollar you earn against your grant. Second, DEFINITELY apply for the childcare assistance program that others mentioned - it was a game changer for me. Having reliable childcare let me take on more consistent hours without worrying about my kid. Third, keep detailed records of everything - your paystubs, hours worked, rent payments, etc. This makes reporting much easier and protects you if there are any questions later. Last tip: if your hours are inconsistent week to week, ask your worker how to handle reporting fluctuating income. Some months you might be under your IRT and others over, so knowing the rules helps avoid any overpayment issues. You're doing great by working and staying on top of your reporting requirements. The transition period is stressful but it does get easier once you understand how everything works together.

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Emma Thompson

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This is such helpful advice, thank you! I really appreciate you sharing your experience. I'm definitely going to start keeping better records - right now I just have my paystubs but I should probably track my hours week by week too. The fluctuating income thing is exactly what I'm dealing with, so I'll make sure to ask my worker about that when I turn in my SAR 7. It's reassuring to hear from someone who went through the same thing and came out okay on the other side!

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Haley Bennett

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I'm in a really similar situation right now! I just started a part-time job at $16/hour getting about 18-20 hours per week while receiving CalWORKs for me and my two kids. I was so worried about losing all my benefits when I had to report it. What I found out from my worker is that they actually WANT you to work and the system is designed to make sure you're better off working than not working. Like others said, they don't count every dollar - there's that $225 they don't count at all, then they only count half of what's left. One thing that really helped me was asking my worker to do a "what if" calculation before I officially reported. They could estimate how my grant would change based on my expected income. Maybe ask about that when you submit your SAR 7? Also, definitely look into the childcare program! I qualified and it's been amazing - my kids are in a great daycare program and I don't pay anything. It actually motivated me to ask for more hours at work since I had reliable childcare. You're doing the right thing by working and reporting properly. The first few months are the hardest while you figure out how everything works together, but it does get easier!

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Thank you so much for sharing your experience! It's really reassuring to hear from someone in such a similar situation. I love the idea of asking my worker to do a "what if" calculation - that would really help me plan my budget better. I've been so stressed about the unknown, but knowing I can get an estimate beforehand makes me feel so much better. And hearing that you were able to ask for more hours after getting childcare gives me hope that this could actually lead to better opportunities for me and my daughter too. Really appreciate you taking the time to share all this helpful info!

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Ella Cofer

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Hey Aaliyah! I'm also pretty new to CalWORKs and this thread has been so helpful to read through. I'm in a similar boat - my car is starting to have issues and I've been worried about what would happen if I need to replace it. From everything everyone has shared, it sounds like you're doing everything right by being proactive about reporting the purchase. The vehicle exemption policy seems really straightforward - your primary car doesn't count against the resource limit as long as it's used for transportation, which yours obviously is. I love that you went with a Toyota - those are so reliable! And congrats on finally having dependable transportation. I know how stressful it is when your car is constantly breaking down and you can't count on it to get to work. Thanks for asking this question and getting such great responses from everyone. As someone who's still learning all these rules, it's incredibly valuable to see real examples of how this stuff actually works. Hope your call with your worker goes smoothly - sounds like you've got all the info and paperwork you need to make it quick and easy!

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Hi Ella! Thanks for the encouraging words! I'm so relieved to hear from other newcomers who are dealing with similar car situations. It really helps knowing I'm not the only one trying to figure all this out. You're absolutely right about Toyotas being reliable - after dealing with my old car constantly breaking down and leaving me stranded, I really wanted something I could count on to get to work without stress. Reading through everyone's experiences in this thread has been such a game changer for me. I went from being really anxious about making this call to feeling confident that I know what to expect and have everything prepared. The consistent advice about being proactive and having paperwork ready seems to be the key to making these conversations go smoothly. I'm definitely planning to update this thread after my call tomorrow morning - hopefully my experience will be as positive as most of the others shared here and can help you when you're ready to replace your car. Good luck with your car situation, and thanks again for the support! It's so nice to connect with others who understand what it's like to be learning all these CalWORKs rules for the first time.

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Noah Irving

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Hey Aaliyah! I'm also new to CalWORKs and have been reading through this whole thread - it's been incredibly helpful! Your situation with the car purchase is exactly the kind of thing I would stress about too, so thank you for asking this question. From everything everyone has shared, it sounds like you're totally in the clear. The one vehicle exemption policy seems pretty straightforward, and with your equity being only around $2,000, you're well below the $10,000 resource limit. Plus the fact that you're being proactive about reporting it right away shows you're following all the rules properly. I really appreciate how supportive this community has been in sharing their experiences. As someone still learning how all this works, hearing real stories from people who've actually been through the process makes such a difference. The consistent advice about having paperwork ready and calling promptly seems to be the key to smooth interactions with workers. Congrats on getting a reliable Toyota! Having dependable transportation is such a huge step. Hope your call goes well tomorrow - you've definitely got all the info you need to make it quick and easy. Thanks for starting such an informative discussion that's helping all us newcomers!

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Malik Davis

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As someone who's been navigating the benefits system for a while now, I wanted to echo what everyone else has said - you're absolutely doing the right thing by asking questions here! The misinformation that spreads through casual conversations can be really damaging, especially when people are already stressed about making ends meet. I've been through similar scares where I heard rumors about program changes and spent sleepless nights worrying about losing benefits my family depends on. What I've learned is that major benefit changes are always communicated through official channels first - you'll get notices in the mail from your county office or see announcements on official websites before any changes actually take effect. It sounds like you have your household composition reported correctly, which is the most important thing. The fact that your caseworker explained the SSI exemption when you first applied shows they're doing their job properly. Keep up with your regular reporting requirements and don't let grocery store gossip stress you out! Your aunt's SSI is completely safe from any CalWORKs policy changes.

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Jamal Harris

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This is exactly the kind of reassurance I needed to hear! I'm still pretty new to all of this and it's so easy to spiral when you hear something that might affect your benefits. You're right about the official communication channels - I should focus on watching for actual notices rather than worrying about things people say in passing. It's just hard when you're already stretched thin financially and the thought of losing any support feels terrifying. But knowing that others have been through these same worries and that the system has proper procedures for notifying people about real changes makes me feel much more confident. Thanks for sharing your experience - it really helps to know I'm not alone in feeling overwhelmed by all this!

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Chris King

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I'm so glad you found this community and got such clear answers! As someone who's also been confused by all the different benefit programs and how they interact (or don't interact), this whole conversation has been really educational for me too. It's frustrating how much misinformation gets passed around - I think people mean well when they share what they think they know, but it can cause so much unnecessary stress for families who are already dealing with a lot. I've learned that whenever I hear something concerning about benefits, it's worth taking the time to verify it through reliable sources like this community or official channels rather than losing sleep over rumors. Your situation sounds like it's been handled correctly from the start, which is great! It's clear you've been responsible about reporting your household composition properly. Hopefully this experience gives you more confidence in knowing where to go for accurate information when questions come up in the future. Thanks to everyone who shared their expertise here - it's such a valuable resource!

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Natalia Stone

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You're so right about how misinformation spreads! I think what makes it worse is that people are genuinely trying to be helpful when they share what they've heard, but it ends up creating more confusion and anxiety. I've definitely been guilty of panicking over something I heard secondhand before learning to verify information first. This whole discussion has been such a great example of how important it is to have knowledgeable community members who can set the record straight with actual facts rather than rumors. It's also reassuring to see how many people here have dealt with similar worries - makes you realize these concerns are totally normal when you're trying to navigate such a complex system!

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Diego Vargas

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One more important point: If you're starting a GED program, make sure you ask about supportive services! CalWORKs can provide: - Transportation assistance to get to and from classes - Book and supplies money - Childcare during class and study time Don't miss out on these benefits - they're designed to help you succeed in your education while meeting your WTW requirements. Some counties also have specific CalWORKs counselors at community colleges and adult schools who can help you navigate the system.

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THANK YOU!!! No one mentioned any of this to me. I definitely need the childcare and transportation help. I'm going to ask about all of this when I meet with my worker next week to finalize my WTW plan. This community has been so helpful!

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I'm currently in the process of getting my GED approved for my WTW hours too! One thing I learned from talking to other people in my area is that you should ask your worker about "concurrent enrollment" if there's a community college near you. Some counties will let you take GED prep classes at the community college AND get college credit for them at the same time. That way when you finish your GED, you're already started on college courses which can also count toward WTW. Also, if you're worried about the 30 hours, ask about "barrier removal" activities. If you have any issues like transportation problems, childcare needs, or even mental health stuff, they sometimes count counseling or case management toward your hours while you're getting your GED. Every little bit helps when you're trying to make those 30 hours work with school! Good luck with getting everything approved - sounds like you're on the right track now!

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Wow, I had no idea about concurrent enrollment! That sounds amazing - getting GED AND college credit at the same time would be such a game changer. I'm definitely going to ask my worker about this when we meet. The barrier removal thing is interesting too because I do have some transportation issues getting to classes consistently. Thanks for mentioning that - it never occurred to me that dealing with those kinds of problems could count toward hours too. This whole thread has been so educational, I feel way more prepared now to advocate for myself!

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