CalWorks
CommunityGovernment Services


Ask the community...
My husband just lost his job last week (company downsizing) and we're struggling to figure out CalWORKs. We have 3 kids (ages 7, 5, and 2) and I only work part-time at the grocery store (about 22 hrs/week). Never applied for assistance before so I'm really confused about the application process. When we go to apply, should my husband be listed as the main applicant since he's the one who lost his job? Or should I apply since I'm still working but don't make enough? And do we list all our kids on the application or just us adults? I tried looking at the BenefitsCal website but got overwhelmed with all the different options. Any help would be really appreciated! We need to figure this out ASAP because rent is due in 2 weeks.
My cousin just got approved for CalWORKs Cash Aid last week and her worker told her something about the first payment coming as a paper check before Direct Deposit starts working. Has anyone gone through this process recently? She's really counting on this money for rent that's due next week and I'm trying to help her figure out if the check will arrive in time. I know nothing about CalWORKs timelines so any info about how long that first check typically takes to arrive in the mail would be super helpful! She's in Los Angeles County if that makes any difference with mail times.
If your cousin's rent is due before the check arrives, she might qualify for emergency assistance. CalWORKs has an Immediate Need payment option that can provide funds within 3 days if she meets certain criteria. She should call her worker and specifically ask about Immediate Need assistance if she's at risk of eviction or other serious consequences from not having the funds in time.
Just wanted to add that in LA County specifically, they've been having some delays with mail processing lately. I applied in February and my worker warned me it might take up to 2 weeks for the first check because of staffing issues at their mail processing center. She might want to ask her worker if there are any current delays in her area. Also, if she has her case number, she can try calling the main CalWORKs line (1-877-847-3663) and using the automated system to check if her payment has been issued - sometimes that works even when you can't get through to a person. The automated system will tell you the date a payment was issued and the amount, which at least gives you an idea of when to expect it in the mail.
I just found out I need to move from Sacramento to San Diego county next month for family reasons. I'm currently receiving CalWORKs for me and my two kids. Do I have to completely reapply for benefits in San Diego county or is there a way to transfer my case? I really can't afford to have any gap in my Cash Aid when I move. Has anyone gone through this process recently? My caseworker is out on vacation and I'm stressing about all the moving details.
Thank you all SO MUCH for the advice! I'm going to call my worker's office tomorrow (even though she's on vacation someone else should be covering) and also send an email AND a letter with my case number, new address and moving date. I'm also going to start gathering all my documents now so I have everything ready. I'll report back how it goes!
I went through an ICT from Orange County to San Bernardino about 6 months ago and wanted to share what worked for me. The key thing that saved me was getting everything in writing and keeping a paper trail. I sent my notification letter via certified mail AND email, then followed up with phone calls. One thing I learned is that you should ask for the name and contact info of your new caseworker in San Diego as soon as possible. Sometimes the counties don't communicate well with each other, so having a direct contact in the receiving county can help if things get delayed. Also, don't be surprised if San Diego asks you to provide some documents again even though Sacramento should have transferred everything. I had to resubmit a few things but it wasn't a big deal since I had copies ready. The whole process took about 3 weeks for me, which was pretty smooth compared to some of the horror stories I'd heard. Good luck with your move! Moving is stressful enough without worrying about benefit interruptions.
Does anyone know if we can submit the SAR7 (semi-annual report) online now? I'm trying to avoid going to the welfare office this month since my car broke down. I've logged into BenefitsCal and poked around MyBenefits CalWIN but can't seem to find where to submit my SAR7. Am I just missing it somewhere? My report is due in 10 days and I really don't want my Cash Aid to stop because I couldn't turn it in on time. Has anyone successfully done their SAR7 online recently?
One last tip - if you end up having to submit a paper SAR7 and can't get to the office, remember you can also mail it (just keep proof of mailing date) OR have someone else drop it off for you. If someone else drops it off, write a brief note authorizing them to submit it on your behalf. Some offices are strict about this, but a signed authorization note usually works.
Thank you! I think I'm going to try calling one more time tomorrow using that Claimyr service someone mentioned, and if that doesn't work, I'll just mail in my SAR7 with tracking so I have proof. I appreciate everyone's help!
I went through this exact same situation a few months ago! My county (Sacramento) does allow online SAR7 submission through BenefitsCal, but here's the trick - the option only appears in your account about 45 days before your due date. If you're not seeing it yet and your report is due in 10 days, it should show up any day now. Look under "Documents" then "Submit Forms" rather than the main benefits page. Also, pro tip: if you're still having trouble finding it online, you can request an extension by calling the main county line and explaining your transportation issue. They usually grant a 10-day extension for good cause, which would give you more time to figure out the online submission or arrange alternative transport. Don't wait until the last minute though - call ASAP if you need the extension!
My Cash Aid got stolen off my EBT card about 3 weeks ago ($642 for me and my two kids). I reported it right away and filled out all the paperwork the CalWORKs office told me to complete. Just got a letter dated March 22nd saying my stolen benefits were REPLACED and that the money should be available on my card within 3 business days. It's now been 5 days, and I'm still showing a zero balance when I check online or call the EBT customer service number. Has anyone dealt with this before? How long does it really take for replacement benefits to show up after you get the approval letter? My rent is due April 1st and I'm starting to panic. Do I need to go back to the office or keep waiting?
UPDATE: I went to the office this morning and waited for 3 hours, but finally got to speak with a supervisor. Turns out they approved my replacement but there was some kind of "system error" when it was supposed to transfer to my EBT card. They had to manually reprocess it and promised the money would be on my card within 24 hours. The supervisor gave me her direct number to call if it doesn't show up by tomorrow. I asked why nobody told me about this error when I called before, and she just shrugged and said the regular workers probably couldn't see that note in the system. So frustrating! Will update tomorrow if the money actually shows up.
This is exactly why I always tell people to go to the office in person when dealing with EBT theft replacements! The phone system is completely useless and the front desk workers often can't see the full picture of what's happening with your case. I'm glad you got a supervisor who could actually identify the system error - that's probably what was causing the delay for everyone else too. Definitely keep that supervisor's direct number handy for future issues. And once your money shows up, I'd recommend taking screenshots of your EBT balance and transaction history just in case there are any other "system errors" down the line. Hope it all works out by tomorrow! ๐ค
Arnav Bengali
There's a specific form for Immediate Need called the CW 4 form. You can request it when you apply, and you'll need to explain your emergency situation (like being at risk of eviction, utilities being shut off, not having food, etc.). The worker should ask about your immediate needs during the interview, but it doesn't hurt to specifically mention that you want to apply for Immediate Need assistance. For your question above about your car - vehicles are now exempt from resource limits for CalWORKs in California, so your paid-off car won't affect your eligibility regardless of its value. They'll still ask for the information, but it won't count against you.
0 coins
Scarlett Forster
AuthorThank you so much for all this information! I feel a lot more prepared to apply now. I'm going to try to submit the application tonight after the kids go to bed.
0 coins
QuantumQuasar
Good luck with your application tonight! Just wanted to add a couple quick tips that helped me when I applied: 1. Save your progress frequently - the BenefitsCal website times out after 30 minutes of inactivity and you'll lose everything if you don't save. 2. Have all your documents scanned or photographed on your phone before you start. You can upload them during the application process which speeds things up. 3. If you get stuck on any question, you can leave it blank and come back to it rather than guessing. Better to ask the worker during your interview than put wrong info. You're doing the right thing applying quickly after the job loss. The sooner you get the application in, the sooner you can get help. Wishing your family the best during this tough time!
0 coins