CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I just wanted to say how incredibly helpful this whole thread has been! I'm in a similar situation with my 6-year-old, living with my grandmother, and the stress has been overwhelming. Reading about all these programs I never knew existed - Housing Support Program, Diversion Services, Family Stabilization Program - has given me so much hope. I've been hesitant to even look for apartments because I assumed my CalWORKs income ($785/month) plus my weekend job wouldn't be enough, but seeing so many success stories here is really encouraging. The advice about being persistent with calling your worker really resonates - I think I gave up too easily after my first call when they said "nothing available." What really hit home was everyone talking about how family tension affects the kids. My daughter has started asking why great-grandma yells at mommy, and it breaks my heart. I've been feeling guilty about wanting our own space, but you're all right that it's actually about creating a healthier environment for our children. I'm definitely going to start making calls this week armed with all the specific program names mentioned here. Thank you to everyone who shared their experiences - sometimes you don't realize how much you need hope until a community like this provides it! 💙

0 coins

Omar Hassan

•

I'm so glad this thread has been helpful for you too @Dylan Campbell! Your situation sounds really tough, especially with your daughter asking those heartbreaking questions about the yelling. Kids are so perceptive and it shows how much this environment is affecting her even when we think we're protecting them from it. Don't feel guilty about wanting your own space - you're being a great parent by recognizing that the current situation isn't healthy and taking steps to change it. The fact that you're working weekends ON TOP of managing CalWORKs shows incredible dedication to providing for your family. That $785 plus weekend income might be more viable than you think, especially with all these assistance programs people have mentioned. I'm planning to call my worker too this week and I'm going to be way more persistent after reading everyone's advice. We've got this - our kids deserve peaceful homes where they can just be kids without worrying about adult tensions. Keep us posted on how your calls go! 💕

0 coins

Mateo Lopez

•

I'm so sorry you're going through this stressful situation! I went through something very similar last year with my 4-year-old daughter. The constant tension and disagreements about parenting with family can be absolutely exhausting, and you're absolutely right that kids pick up on it even when we think they don't. I want to echo what others have said about being persistent with your CalWORKs worker - don't accept "we don't have anything available" as the final answer. When I first called, they told me there was no housing assistance, but when I called back a week later and got a different person, I learned about several programs I qualified for. One thing that really helped me was creating what I called a "tenant package" - I put together all my documentation (CalWORKs verification letter, pay stubs, bank statements showing I pay bills on time) plus a one-page letter explaining that I was a working single mom looking to provide a stable environment for my child. Several landlords told me this made a really good impression because it showed I was organized and serious. Also, don't overlook looking at rooms for rent in family homes or small duplex situations. I found my current place through Facebook Marketplace - it's a converted garage apartment behind a family's house for $900/month, and the homeowner was much more flexible about income requirements than apartment complexes. Your instinct to prioritize your children's emotional wellbeing is spot on. You're being an excellent parent by recognizing this situation needs to change. Keep pushing forward - you've got this! 💪

0 coins

Sophia Clark

•

I just wanted to add something that really helped me during my first few months on CalWORKs - if you're having trouble remembering all the different dates and numbers, consider creating a simple note in your phone with all your key info: case number, payment date, worker's name and phone number, and your BenefitsCal login info. I used to panic whenever I needed to call about something and couldn't remember my case number off the top of my head. Also, don't feel bad about calling multiple times if you need clarification on something - the system is genuinely complicated and the workers expect questions from new recipients. I probably called my worker five times in the first month just to make sure I understood everything correctly. One last tip: if you're worried about budgeting, ask your worker if your county offers any financial literacy classes specifically for CalWORKs recipients. Some counties have workshops that teach budgeting strategies specifically around the benefit payment schedule, and they're usually free. These classes also connect you with other people in similar situations, which can be really helpful for sharing practical tips and moral support!

0 coins

Toot-n-Mighty

•

This is such practical advice! I love the idea of creating a master note in my phone with all the important info - I've already been scrambling to find my case number every time I need it. And you're absolutely right about not feeling bad about calling multiple times. I was worried I'd seem annoying if I kept asking questions, but it sounds like that's totally normal when you're learning the system. I'm definitely going to ask my worker about those financial literacy classes you mentioned. Having structured guidance on budgeting around the CalWORKs schedule sounds so much better than trying to figure it out on my own through trial and error. Plus connecting with other people going through the same thing would probably help me feel less alone in all this. Thanks for normalizing the learning process and reminding me that it's okay to ask for help!

0 coins

Millie Long

•

This thread has been incredibly informative! As someone who's been on CalWORKs for about 6 months now, I wanted to add that it's also worth checking if your county has a mobile CalWORKs office or outreach events. Some counties have vans that visit different neighborhoods and can help with quick questions about payment schedules, updating information, or connecting you to other resources without having to make a trip to the main office. Also, for anyone dealing with rent timing issues, I discovered that some counties participate in the CalWORKs Housing Support Program which can provide temporary rental assistance or help with security deposits if you need to move to more affordable housing. The eligibility requirements vary by county, but it's definitely worth asking your worker about if housing costs are eating up most of your benefits. One more thing - if you ever have issues with your EBT card not working or being declined when you know you have funds available, you can call the EBT Customer Service line at 1-877-328-9677. They can tell you your exact balance, recent transactions, and help troubleshoot card problems 24/7. I learned this the hard way when my card got declined at the grocery store and I had to leave my cart full of food!

0 coins

Wow, thank you for mentioning the mobile CalWORKs offices! I had no idea that was even a thing - that would be so much more convenient than trying to get to the main office during their limited hours. I'm definitely going to ask my worker if our county has that service. And the Housing Support Program sounds like exactly what I might need - my rent is taking up almost all of my benefits right now, so any additional help with housing costs would be huge. I'm going to write down all these phone numbers and program names to ask about at my next appointment. It's incredible how many resources exist that they don't necessarily tell you about upfront. Thanks for sharing your experience with the EBT customer service line too - I'll definitely save that number in case I run into card issues!

0 coins

Aisha Khan

•

Reading through everyone's experiences here is both heartbreaking and infuriating. As someone who's been on CalWORKs for almost 3 years, I can confirm that the "incomplete" status with zero explanation is way too common. The fact that we have to play detective to figure out what's missing from our own cases is absolutely unacceptable. What really gets me is that they expect us to be available 24/7 for their calls and appointments, but when we need help, we get stuck in phone trees or on endless hold. And then they act like WE'RE the problem when benefits get delayed or cut off due to THEIR system failures. Miguel, I'm so relieved you got it sorted out! The school verification issue is classic - I've had documents "not open properly" on their end multiple times. Now I always upload documents in multiple formats (PDF and JPG) and take screenshots of the upload confirmation page. For anyone else dealing with this - don't give up! Keep trying different approaches until something works. Document everything, be persistent, and lean on this community for support. We shouldn't have to fight this hard for basic assistance, but unfortunately that's the reality of the system right now.

0 coins

Taylor To

•

@b6ca316eeb5f Aisha, your point about uploading in multiple formats is genius! I never thought of doing that but it makes total sense given how unreliable their system seems to be. The fact that you've been dealing with this for 3 years and still have to fight for basic assistance is just wrong. You're so right about the double standard - they expect us to be instantly available but we can't even get through to a human when we need help. I'm bookmarking all these tips from this thread because clearly we can't rely on the system to work properly. It's sad that we have to become experts at navigating broken systems just to feed our families, but I'm grateful for people like you sharing hard-earned wisdom. This community really is a lifeline when the official channels fail us.

0 coins

Madison King

•

This whole thread is exactly why I've been dreading my upcoming recertification! I'm a single parent working part-time and going to school, and reading about all these system glitches and communication failures is giving me major anxiety. The fact that so many of you have had to deal with benefits being cut off due to technical issues that aren't even your fault is terrifying. @f791cdc18483 Miguel, I'm so glad you were able to get through with Claimyr and that it was just a document upload issue! That must have been such a huge relief after all that stress. It's absolutely ridiculous that they don't notify us when documents fail to upload properly. @da395ad0139a Dylan and @b6ca316eeb5f Aisha, thank you both for all the practical tips - I'm writing all of these down for when I do my recert next month. The screenshot advice and uploading in multiple formats are things I never would have thought of but make so much sense given how unreliable the system is. It's honestly shameful that we have to become experts at navigating a broken system just to get the assistance we're entitled to. But I'm so grateful for communities like this where we can actually get real help and support from people who understand what we're going through. You all are doing more to help families than the actual CalWORKs system sometimes!

0 coins

@c5679417409f Madison, I totally understand your anxiety about the upcoming recertification! I just went through mine last month and had a similar experience to what Miguel described - my case showed "incomplete" for days with no explanation. The stress is absolutely real when you're juggling work, school, and parenting while worrying about losing benefits due to system glitches. One thing that really helped me was creating a "recert checklist" based on all the tips shared in this thread. I took screenshots of everything, uploaded docs in both PDF and JPG format like Aisha suggested, and even wrote down the exact time I submitted each section. When I did run into an issue (they couldn't find my work schedule verification), I had all my documentation ready to prove I'd submitted it correctly. The Claimyr service that Keisha mentioned is definitely worth keeping as a backup plan. I didn't need to use it, but just knowing it was there as an option helped reduce my anxiety. And Dylan's advice about asking for a supervisor if the first worker can't help is spot-on - I had to do that once and it made all the difference. You've got this! Being proactive and prepared is half the battle with this system. Keep us updated on how your recert goes - this community really does have each other's backs!

0 coins

Finnegan Gunn

•

Have u checked if this affects ur CalFresh too??? When my household size was wrong on CalWORKS it also messed up my food stamps amount. Make sure they fix BOTH programs if u get both!!! And double-check that they're counting your childcare expenses in your CalFresh budget too - that's separate from the childcare assistance through CalWORKs.

0 coins

Omg I didn't even think to check that! Just looked and you're right - my CalFresh is also less than it should be. Will definitely bring this up when I follow up. Thank you so much for pointing this out!

0 coins

I'm new to this community but had to jump in because I'm dealing with something similar right now! They somehow counted my household as 3 people instead of 4 (missing my 6-year-old son) and our benefits got cut to almost nothing. Reading through all these responses is so helpful - I had no idea about the administrative adjustment option or that travel time should be included in childcare calculations. @Jasmine Hernandez I'm so glad you got yours sorted out! It gives me hope. I've been on hold for over 2 hours today trying to reach someone. Might have to try that Claimyr service @Alina Rosenthal mentioned because this is getting ridiculous. Has anyone else noticed these household composition errors happening more frequently lately? Seems like there might be a bigger system issue going on.

0 coins

Melina Haruko

•

Just to clarify, CalWORKs actually DOES count gross income (before taxes), not net income. But the other points about child support cooperation requirements and possibly not counting all family members are very important to check. Make sure you: 1. Request the detailed Notice of Action showing the calculation 2. Ask specifically who is included in your "Assistance Unit" 3. Check if you have a "child support cooperation" requirement for any children 4. Verify if they properly applied the $450 earned income disregard If they're requiring child support cooperation, you can request a "good cause" exemption if pursuing child support would put you or the children at risk of harm.

0 coins

Mae Bennett

•

Thank you for the detailed explanation! I'll make sure to ask about all these points. I had no idea about the "good cause" exemption either - that's really helpful since I don't want to contact my ex.

0 coins

After reading all these comments, I'm pretty sure it's either the child support cooperation requirement OR they calculated the earned income disregard incorrectly. When you finally reach your worker, make sure to take detailed notes of the conversation and ask them to email or mail you any documentation. And if you're not satisfied with their explanation, remember you have the right to request a fair hearing within 90 days of any action you disagree with!

0 coins

Mae Bennett

•

Update: I FINALLY got through to my worker today! You all were right - they only counted 5 people in our household instead of 7 because I hadn't completed the child support paperwork for my two oldest. The worker is sending me the good cause exemption form. Thanks everyone for your help!!!

0 coins

Prev1...4445464748...171Next