I'm new to this community and just went through this exact situation! Want to share what worked for me - I created a simple spreadsheet to track both my EDD payments and CalWORKs reporting. I have columns for: EDD payment date, amount received, which SAR7 period it falls into, and whether I've reported it yet. This has been a lifesaver for staying organized! Also, something I learned the hard way - if you get any retroactive EDD payments (like if there was a delay in processing), those count as income in the month you actually receive them, not the original benefit period. Make sure to report those right away since they can be large amounts that might put you over your IRT. One more tip - keep your EDD debit card statements too, not just screenshots. Having multiple forms of documentation has saved me when my worker questioned the timing of certain payments. Everyone's advice here about being completely transparent is so important - it's better to over-communicate than risk compliance issues!

This thread has been incredibly informative! I'm new to this community and currently receiving CalWORKs for my family. I haven't had to deal with EDD yet, but reading through everyone's experiences has given me such valuable insight into what to expect if I ever need unemployment benefits. The complexity of coordinating between these two programs is honestly overwhelming, but seeing how supportive and knowledgeable this community is gives me confidence that there are resources and people to help navigate these challenges. I'm definitely bookmarking this discussion for future reference and will be sure to follow all the advice about detailed record-keeping and transparent reporting. Thank you to everyone who shared their experiences - it's clear that helping each other understand these complicated systems is so important for protecting our benefits and avoiding costly mistakes!

I'm new to this community but your situation is almost exactly what I'm going through right now! I reported an income increase through BenefitsCal about 12 days ago when I started a position that bumped me from $2,200 to $3,900 monthly, and like you, my benefits loaded yesterday while I'm still waiting to hear from my worker. Reading through all these responses has been so reassuring - it's clear you did everything perfectly by reporting immediately within that 10-day window. That timely reporting is what protects you from overpayment issues, and the consistent message from everyone who's been through this recently is that benefits loaded after your proper report are safe to use until you get that official Notice of Action. Your income jump and family size sound very similar to what others have shared who ended up losing CalWORKs Cash Aid but keeping reduced CalFresh benefits. The 2-4 week processing time seems to be standard based on everyone's experiences, which is frustrating but at least we know what to expect. I'm definitely going to try that Claimyr callback service someone mentioned since the regular phone lines have been impossible to get through. It would be nice to get direct confirmation from our workers even though everything points to us being protected by proper reporting. Congratulations on your new job! It's easy to get caught up in the stress of benefit changes, but doubling your income is a huge accomplishment toward financial stability. We're both moving in the right direction even if the transition feels overwhelming. Keep those screenshots and don't stress about using what's on your card - you followed all the rules perfectly!

I'm new to this community but your situation really resonates with me! I just went through something very similar about 6 weeks ago when my income increased from $1,800 to $3,200 after starting a new job. Like you, I reported immediately through BenefitsCal and then got really anxious when my benefits loaded while I was still waiting to hear back. Everything everyone is telling you here is absolutely correct - you did the right thing by reporting within that 10-day window, and that timely reporting protects you from overpayment issues. The benefits that loaded after your report are yours to use until you get an official Notice of Action letter. I know the waiting is nerve-wracking (it took about 3 weeks for me to hear back), but you can use those benefits with complete confidence. With your income going from $1,900 to $3,800 for a family of 3, you'll likely lose CalWORKs Cash Aid like I did, but you might still qualify for reduced CalFresh benefits since they calculate differently and consider various deductions. The county worker who posted here confirmed what my worker told me - when you report timely and benefits load after that report, you're protected. Keep that screenshot of your BenefitsCal submission safe and don't let the waiting period stress you out too much. You followed all the rules perfectly! And huge congratulations on your new job - doubling your income is an amazing accomplishment toward financial independence, even if navigating these benefit changes feels overwhelming right now. You're definitely moving in the right direction!

I'm so sorry this happened to you! The same thing happened to my neighbor last year - her benefits dropped from $400 to $31 overnight with no explanation. It turned out the county had flagged her case for review because she reported working some temp jobs, but they never sent her the paperwork requesting additional verification. One thing that might help while you're waiting to reach your worker - check your BenefitsCal account online to see if there are any pending requests or notices you might have missed. Sometimes they post things there even if the mail doesn't reach you properly after an address change. Also, if you're really struggling to make rent next week, you might want to call 211 or check with local churches/community centers for emergency rental assistance while you sort this out with CalWORKs. Many places have one-time help available for situations exactly like this. Good luck - I really hope you get answers soon!

I'm so glad you found the missing notice on BenefitsCal! That's probably exactly what caused your benefit drop. When they request updated verification and don't receive it by the deadline, they automatically reduce benefits to the minimum amount until you provide the documents. Once you upload those pay stubs, your benefits should be restored pretty quickly - usually within a few days to a week. Make sure to upload everything they're asking for in one go so you don't have any more delays. For future reference, definitely check your BenefitsCal account regularly, especially after moving or changing jobs. The mail system isn't always reliable, but they almost always post notices online too. You can also sign up for email notifications in your account settings so you get alerts when new documents are posted. Hope this gets resolved fast for you! And definitely look into that emergency rental assistance as a backup plan just in case.

Update: I finally got this resolved today! After three more calls and asking to speak with a supervisor, they found the original Good Cause paperwork in my case file. The supervisor admitted they're having major issues with the child support cooperation flags in the new system. They're issuing me an emergency supplemental payment for the missing $523 that should be on my EBT card within 3 business days. If anyone else is dealing with this, definitely ask for a supervisor review and use the specific phrase "immediate need payment due to agency error" - that seemed to get things moving faster. Thanks everyone for your help and suggestions!

This is so frustrating but unfortunately not surprising. I went through something similar when my county switched systems last year - had an old overpayment from 2015 suddenly start getting deducted from my monthly grant without any warning. For anyone dealing with this, here's what I learned: Document EVERYTHING. Write down the date and time of every call, the name of whoever you speak with, and exactly what they tell you. Take screenshots of your benefit amounts and any online account information. Also, if you're having trouble getting through by phone, try going to your local office in person early in the morning. Sometimes face-to-face contact gets better results, especially for urgent payment issues. Bring all your paperwork with you. The system conversion has been a nightmare for so many families. It's really unfair that we have to deal with these agency errors affecting our ability to pay rent and buy groceries. Stay strong everyone and keep advocating for yourselves!

One more thing I forgot to mention - if you end up needing to apply for an exemption from cooperation (like if there's domestic violence involved), that process can take longer. But if you're just providing the information they need, it should be relatively quick to lift the penalty. Just make sure when you call that you get confirmation they've received everything they need. The LCSA and CalWORKs don't always communicate well with each other, so you might need to follow up with both offices to make sure the information gets where it needs to go.

Just checking back - were you able to get through to your worker? Did they give you any timeline for fixing this?