CalWorks

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Ask the community...

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Hi Alana! I'm so glad you found this community - everyone here has given you amazing advice! I went through CalWORKs approval about 8 months ago and just wanted to add one more thing that really helped me. If you're worried about making rent in 2 weeks, definitely ask about the "immediate need" or emergency assistance programs when you call tomorrow. My county had something called CAL-LEA (California Low-Income Energy Assistance) that helped with utilities, and some counties also have emergency rental assistance funds specifically for families waiting on benefit approvals. Also, when you go apply for CalFresh tomorrow, bring a rent receipt or lease if you have it - this helps prove your housing costs for the expedited processing that Aiden mentioned. The 3-day expedited CalFresh was honestly what kept us fed while waiting for everything else to process. One last tip - if you can, try to go to the office about 30 minutes before they open and be one of the first people in line. The workers are usually less rushed early in the day and more willing to take time explaining programs like the childcare assistance. You're handling this really well and asking all the right questions. The system is overwhelming but you've got a great support network here! Sending positive thoughts that everything processes quickly for you! 🤞✨

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Thank you so much Hazel! I really appreciate the tip about going early - I was planning to call first but showing up in person early sounds like a much better strategy. I'll definitely bring my lease agreement and rent receipts to help with the expedited CalFresh processing. I had no idea there were emergency assistance programs like CAL-LEA! Between that and the emergency rental assistance Connor mentioned, it sounds like there might be options to help bridge the gap until my regular benefits kick in. I'm going to write down all these program names so I can ask specifically about them. Everyone here has been so incredibly helpful - I went from feeling completely lost and panicked to having a real action plan. I'm planning to get there early tomorrow with all my questions written down and copies of my lease/rent info. Will definitely update everyone on how it goes! This community is amazing - thank you all for taking the time to help a stressed mom figure this out! 💚

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Hi Alana! I just wanted to chime in as someone who works at a county social services office (different county, but the processes are pretty similar across California). A few insider tips that might help: 1) When you go in tomorrow, ask to speak with a supervisor if the front desk staff can't give you specific information about your case status. Sometimes the eligibility workers have better access to real-time case updates. 2) Bring your ID and ask them to print you a "case summary" or "application status report" - this will show exactly what documents they have on file and what (if anything) is still pending. This prevents the "we're missing documents" runaround that others mentioned. 3) For the emergency rental assistance, the specific program to ask about is called "Cal-OES" (California Office of Emergency Services) rental relief, and many counties still have ERAP (Emergency Rental Assistance Program) funds available. 4) Your CalFresh application can definitely be processed simultaneously - ask them to "link" your cases so when one updates, they both get reviewed. The childcare assistance is huge - don't let them gloss over it. Insist on getting the CCP-1 form and ask about "transitional childcare" which can continue even after you get stable employment and no longer need cash aid. You're doing everything right by being proactive. The squeaky wheel gets the grease with these programs, unfortunately. Keep advocating for yourself! 💪

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This is incredibly valuable insider information - thank you so much for sharing! As someone new to navigating this system, having tips from someone who actually works in the office is amazing. I'm definitely going to ask for that case summary printout tomorrow - that sounds like exactly what I need to make sure nothing gets lost or overlooked. And I had no idea about Cal-OES and ERAP programs, so I'll ask about those specifically along with everything else. The tip about asking for a supervisor if the front desk can't help is really smart too. I was worried about being "difficult" but it sounds like I need to be more assertive about getting the information and help I need. I'm writing down "link cases for CalFresh/CalWORKs" and "transitional childcare" to make sure I don't forget to ask about those. The transitional childcare sounds especially important since I'm hoping to increase my work hours once we get stable. Thank you for taking the time to help - it means so much to have guidance from someone who knows how the system actually works from the inside! I feel much more confident about tomorrow now. 🙏

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I've been following this thread and wanted to share something that might help - I had a very similar situation happen to me about 3 months ago. My benefits suddenly showed $0 for the month but I was still active, and like you, I had no changes in income or household size. What ended up happening was that during a routine system update, my case got flagged for "manual review" even though nothing actually needed to be reviewed. The system automatically held my payment while this fake review was pending, but nobody bothered to tell me about it! I finally got through using that Claimyr service someone mentioned above (it really does work - got me through in about 15 minutes after I'd been trying for days). The worker was able to see immediately that my case had been flagged in error and released the hold right away. My payment was on my EBT card the next business day. The frustrating part is that this could have been avoided if they had just sent me a simple notice saying "your case is under routine review, payment may be delayed." But apparently they don't always do that for administrative holds. Keep trying to get through - this really sounds like a system error that will be easily fixed once you reach the right person!

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This is exactly what I was hoping to hear! A "manual review" flag that nobody told me about would explain everything - why I'm still active but showing $0, and why there's been no notice or explanation. I'm definitely going to try that Claimyr service you mentioned since regular calling hasn't worked for me either. It's so frustrating that they can just hold our payments without even telling us, especially when people depend on this money for rent and basic needs. But I'm really relieved to hear yours got fixed so quickly once you reached someone who could actually see what was going on. Fingers crossed mine is the same kind of easy fix!

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I'm really sorry you're going through this stress! This sounds so similar to what happened to me about 8 months ago. I was showing as active but had $0 benefits for the month with absolutely no explanation or notice. I was terrified because I had no idea what was going on. After reading through all these responses, it really does seem like system errors and administrative holds are more common than we realize. In my case, it turned out my caseworker had left a note in my file about needing to "verify something" but never actually contacted me about it. The system automatically held my payment until this mysterious verification was completed. What finally worked for me was going to the office first thing in the morning and asking to speak with a supervisor instead of just any available worker. The supervisor was able to look at my case history and see that the hold was unnecessary - they cleared it immediately and I had my benefits within 24 hours. I know it's scary when you have bills due, but based on everything you've described, this really sounds like an administrative error rather than an actual problem with your case. The fact that you're still showing as active is definitely a good sign! Keep us posted on what you find out - these threads help so many people who face the same confusing situations.

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Thank you for sharing your experience! It's really reassuring to hear that asking for a supervisor made such a difference - I hadn't thought about specifically requesting to speak with one instead of just any available worker. That's a great tip! The idea that there could be some mysterious "verification" note in my file that nobody told me about is both frustrating and oddly comforting - at least it would explain this confusing situation. I'm planning to try the phone route one more time tomorrow morning, but if that doesn't work I think I'll take your advice and head to the office to speak with a supervisor directly. Having my rent due next week is definitely adding to the stress, but hearing so many similar stories with positive outcomes is helping me stay hopeful that this is just another administrative mix-up that can be fixed quickly once the right person looks at my case.

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I'm just starting my CalWORKs application and was panicking about this exact same thing! Reading through all these experiences has been such a huge relief. I thought not knowing my daughter's father would automatically disqualify me, but it's clear that being honest and willing to cooperate is what really matters. It's so helpful to see that the caseworkers understand these situations happen and that many people have successfully gotten their benefits approved despite not having complete information about the father. I feel so much more confident now about being upfront when they ask me these questions. Thank you everyone for sharing such personal experiences - this community support makes navigating these systems feel so much less scary when you know others have walked this path before!

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Welcome to the community, Giovanni! It's so amazing to see how this thread has helped ease so many people's worries about this situation. You're absolutely right that honesty and cooperation are the key factors here - not having perfect information about the father definitely won't disqualify you. What I love about this community is how everyone's real experiences show that these situations are way more common than we initially think, and the system really does understand that family circumstances can be complicated. Your confidence in being upfront is exactly the right mindset to have going into your application. The caseworkers have truly seen it all, so don't feel any shame about your situation. You're taking all the right steps by preparing yourself and reading about others' experiences. Best of luck with your application process, and remember we're all here if you need support or have questions along the way!

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I'm new to this community and currently going through my CalWORKs application process too! This entire thread has been incredibly helpful - I was having the exact same fears about the father situation. It's so reassuring to see that cooperation is really the key factor, not having perfect information. Reading everyone's real experiences shows that caseworkers understand these situations are common and they're not trying to set anyone up for failure. I have my interview coming up next week and I was dreading the child support questions, but now I feel so much more prepared to just be honest about what little information I do have. Thank you all for being so open about your experiences - it really helps newcomers like me understand that we're not alone in these complicated family situations and that the system does account for that. This community support makes such a difference when you're trying to navigate these processes for the first time!

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Welcome to the community, Yara! It's so wonderful to see how this thread has helped so many people feel more confident about their applications. You're absolutely taking the right approach by preparing yourself and reading about others' experiences - that shows you're already being proactive about the process. Your interview next week is going to go great! Just remember that even if you only have very basic details to share, your willingness to provide whatever information you do have and attend the appointments is exactly what they're looking for. The caseworkers really have seen every possible family situation, so there's no need to feel anxious about being honest about limited information. This community has shown that cooperation truly is the main thing that matters, not having a complete file of details. You've got this, and please feel free to come back and let us know how your interview goes - your experience could help the next person who finds themselves in a similar situation!

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As someone who recently went through this exact situation, I can definitely confirm that CalWORKs accepts online education! I just finished an online medical coding program last year while receiving Cash Aid. The trick is getting everything documented properly upfront. Here's what I learned: 1) Schedule a dedicated appointment just to discuss your education plan - don't try to squeeze it into a regular check-in, 2) Bring documentation showing your program is accredited and has good job placement rates, 3) Emphasize the cost savings to CalWORKs (no childcare or transportation costs), and 4) Request everything in writing before you enroll. Medical billing is such a smart choice because the job market is strong and most positions are remote-friendly, which is perfect when you have young kids. I actually make more now than I ever did before CalWORKs, and I work from home! Don't let anyone discourage you - the state policy clearly allows online education. If your worker pushes back, ask them to show you the specific regulation that prohibits it (spoiler: there isn't one). Also definitely ask about supportive services funding - they can cover way more than just tuition. Good luck with your program!

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This is such an inspiring success story! It's amazing that you're now earning more and working from home - that's exactly the kind of outcome I'm hoping for with the medical billing program. Your point about scheduling a dedicated appointment just for education planning is something I keep seeing mentioned, and I think that's going to make a huge difference in how seriously my worker takes this request. Can I ask what kind of documentation you brought regarding job placement rates? Did you get that directly from the school or did you research it independently? Also, I'm really curious about your transition from completing the program to actually finding work - was the remote job search process straightforward, or did you face any challenges getting hired without traditional in-person interview experience? Your reminder about asking for specific regulations is perfect - I'm definitely going to use that approach if I encounter any pushback. Thanks for sharing your success story - it gives me so much hope for what's possible!

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I'm currently going through the exact same process with CalWORKs and online education! Just wanted to add my perspective as someone who's been navigating this system for the past few months. I initially faced pushback from my worker about online classes, but after bringing documentation and citing specific policies, I got approved for a fully online healthcare certification program. One thing that really helped was creating a comparison chart showing the costs - online education saved CalWORKs hundreds of dollars per month compared to childcare and transportation for in-person classes. They love seeing those numbers! Also, don't forget to ask about the Emergency Aid program if you need help with enrollment deposits or equipment before your regular supportive services kick in. The medical billing field is booming right now, especially with remote work becoming standard. I've seen job postings offering $18-22/hour starting wages for certified medical billers, and many are fully remote. Stay persistent and document everything - if your first worker says no, ask for the policy in writing and don't be afraid to speak with a supervisor. The state regulations are on your side!

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Gemma, glad to hear you successfully got your $100 out! Just wanted to add something that might help you and others - if you ever need to make a larger withdrawal (like for moving expenses or security deposits), some ATMs have daily limits that are lower than the $1000 CalWORKs limit. I found this out the hard way when I needed $400 for my security deposit and the ATM would only let me take out $300. You can usually do multiple transactions at the same ATM to get around this (like two $200 withdrawals), but just be aware that after your first free withdrawal of the month, you'll pay that $1 fee for each additional transaction. Sometimes it's worth it though if you need the cash all at once. Also, since you mentioned you're new to the program - make sure you understand the difference between your CalWORKs cash benefits and CalFresh food benefits if you're getting both. They're completely separate accounts on the same card, and you can't use CalFresh money to get cash (learned that one the embarrassing way at an ATM once!). This thread has been so helpful - definitely bookmarking it for future reference. Welcome to the community!

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Thanks Ravi! That's really important to know about the daily ATM limits being different from the CalWORKs limit. I probably would have run into that issue eventually and been confused why I couldn't get more money out. The tip about doing multiple transactions makes sense, even with the extra fees it's sometimes necessary. And yes, I am getting both CalWORKs cash and CalFresh, so I really appreciate the clarification about them being separate accounts on the same card. I was wondering about that when I saw the different options at the ATM. This whole thread has been like a masterclass in how to actually use these benefits - so much more practical information than what they give you in the paperwork! Really grateful for everyone sharing their real-world experience. It makes such a difference for someone just starting out like me.

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Hey Gemma! Welcome to CalWORKs and congrats on getting approved! I've been on the program for about 2 years now and remember how overwhelming it felt at first with all the different rules and procedures. Just wanted to add one more tip that's been super helpful for me - if you're ever traveling or need to use an ATM in a different city, you can use the EBT Edge website or app to find nearby fee-free ATMs. It has a location finder that shows you all the Bank of America and other participating ATMs in your area. Really handy when you're somewhere unfamiliar and don't want to get stuck paying extra fees. Also, I noticed you mentioned needing the money for rent - just a heads up that some apartment complexes and landlords are now starting to accept EBT cards directly for rent payments through online portals. It's still pretty rare, but worth asking about since it could save you the step of having to withdraw cash and get money orders. My complex started doing this last year and it's been so convenient. Everyone here has given you excellent advice about safety and fees. This community really is amazing for getting real-world tips that you won't find in the official paperwork. Don't hesitate to ask questions - we've all been where you are now! Hope everything goes smoothly with your rent payment today.

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