CalFresh and Medi-Cal suddenly showing 'discontinued' on BenefitsCal portal - no notice received

ya same thing is showing up on mine too!! been like that since like tuesday. tried calling but cant get thru to anyones driving me crazyy

This is why I ALWAYS keep paper copies of everything! Their system glitches ALL THE TIME. I bet they're doing some kinda update and it's showing incorrect status. But definitely keep calling just in case.

This happened to me last year. Turns out they needed additional verification documents but the notice got lost in the mail. I only found out when I saw the 'discontinued' status online. Check if there are any 'Action Required' items in your BenefitsCal dashboard or messages in your inbox. Sometimes they request something and if you don't respond by the deadline, they automatically discontinue benefits.

It could be related to the quarterly system maintenance they do. The county worker told me they always do updates to BenefitsCal during the last week of each quarter and sometimes it shows incorrect statuses. BUT - DON'T JUST ASSUME THAT'S WHAT IT IS!!! You need to actually talk to someone at the county to make sure. Keep trying the phone number.

I've been helping my sister with a similar issue this month. Try using Claimyr to get through to a CalFresh worker. It's a service that waits on hold for you and calls when a worker picks up. Saved me hours of hold time! You can see how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 and the website is claimyr.com. Much better than waiting on hold all day, especially with 3 kids to take care of.

CALL IMMEDIATELY!!! This exact thing happened to me and it was NOT a glitch - some paperwork was due that I never received notice about. By the time I got through to someone, I had to completely reapply which took almost 2 months to process. Don't wait assuming it's a system error!

you should check if u hit ur income reporting threshold (IRT) recently? if u went over that amount even for one month and didnt report it, they can cut benefits with very little notice. happened to my cousin.

Ok so if both your CalFresh and Medi-Cal are showing discontinued at the same time, that indicates a household eligibility issue rather than a program-specific problem. The most common reasons would be: 1. Missing recertification or SAR7 (but you said that's not due yet) 2. Unreported income change 3. Change in household composition not reported 4. Address change where county mail was returned You need to speak with someone at your county office ASAP. If using the service mentioned doesn't work, try going in person first thing in the morning. Bring ID, recent pay stubs, and any recent correspondence you've received. If it is a mistake, they can reinstate your benefits without a full reapplication in most cases.

After using that call service someone mentioned, I got through to a person at my county office! Just wanted to update in case anyone else has this issue - it turned out the system was flagging my case because I had a pending verification from 3 months ago that somehow wasn't properly cleared in their system even though I submitted it. The worker was able to fix it immediately and my benefits are back to active status. The online portal might take 24-48 hours to update but she confirmed I'm good. Such a relief!

I'm dealing with something similar right now - my CalFresh shows discontinued but Medi-Cal is still active. Been trying to get through to someone for days! This thread is so helpful, especially hearing about that call service and @Chloe Robinson's update. It's reassuring to know these system glitches can happen and get resolved. I'm definitely going to try calling with that service tomorrow. Has anyone else had success with just one program showing discontinued while the other stays active? Wondering if that means it's more likely to be a system error vs. a real eligibility issue.

This is such a stressful situation and I feel for everyone dealing with this! I'm relatively new to receiving CalFresh benefits but wanted to share what I learned from my case worker during my initial interview. She told me that sometimes the BenefitsCal system will show "discontinued" status during routine data matches they run with other agencies (like Social Security, DMV, etc.). If there's any discrepancy - even something as simple as a slightly different address format - it can trigger an automatic flag until a human reviews it. She said this happens more frequently during certain times of the year when they do bulk data processing. The key thing she emphasized was to NEVER assume it's just a glitch and wait it out - always follow up immediately because if it IS a real issue, the clock starts ticking on deadlines you might not even know about. Really hoping everyone gets their benefits restored quickly!

This thread has been incredibly eye-opening as someone who just started receiving CalFresh a few months ago! I had no idea about things like data matching causing system flags or services like Claimyr to help get through to workers. The information about quarterly system maintenance and income reporting thresholds is also really valuable. It's scary how these discontinuation notices can appear without warning, especially for families depending on these benefits. I'm bookmarking this thread and definitely going to keep better documentation of everything going forward. Thank you to everyone who shared their experiences and solutions - this community is such a great resource for navigating these complex systems!

As someone new to this community, I just want to say how incredibly helpful this entire thread has been! I'm currently dealing with a similar situation where my CalFresh benefits are showing as discontinued with no notice, and I was absolutely panicking. Reading through everyone's experiences and solutions has been such a relief - especially seeing that @Chloe Robinson was able to get her issue resolved quickly using that Claimyr service. I had no idea these system glitches were so common or that there were services to help get through the phone lines. The information about data matching, quarterly maintenance, and income reporting thresholds is invaluable for someone like me who's still learning how all this works. I'm definitely going to try the call service first thing Monday morning and will make sure to document everything going forward. Thank you to everyone who took the time to share their knowledge and experiences - this community is an amazing resource for navigating these complex benefit systems!

I'm new to this community and just wanted to say thank you to everyone who shared their experiences here! I'm not dealing with a discontinued status issue myself, but reading through this thread has been incredibly educational about how the CalFresh system works behind the scenes. The information about data matching, quarterly maintenance windows, income reporting thresholds, and services like Claimyr is so valuable for anyone receiving benefits. It's really eye-opening to see how common these system glitches can be and how important it is to stay on top of documentation and follow up immediately when issues arise. @StarSurfer I hope you were able to get through and resolve your situation! And @Chloe Robinson thanks for coming back to update everyone on your successful resolution - that gives so much hope to others facing similar problems. This community seems like such a great resource for navigating these complex benefit systems.

I'm new to this community and just went through something very similar last month! My CalFresh showed discontinued out of nowhere and I was terrified. After reading through all these helpful responses, I wanted to add that when I finally got through to a caseworker (took me 3 days of calling), they told me that April is actually one of their busiest months for system updates because it's the end of the fiscal quarter. She said they see a spike in these "false discontinuation" flags during this time. The worker was able to fix mine in about 10 minutes once I got through - turned out to be a processing delay on a document I'd submitted weeks earlier. @StarSurfer I really hope you were able to get through using that Claimyr service! For anyone else dealing with this, definitely don't panic but also don't wait - the sooner you call, the quicker they can resolve it if it's just a system error. This community has been such a lifesaver for learning about these issues!

I'm brand new to this community and to receiving CalFresh benefits, but I wanted to share what just happened to me in case it helps anyone else. I had the exact same issue - woke up yesterday to see "discontinued" status on both my CalFresh and Medi-Cal with absolutely no warning or mail notice. I was completely panicked, especially after reading some of the scarier stories online about having to completely reapply. But thanks to this thread, I tried that Claimyr service @Diego Chavez mentioned and got through to someone at my county office this morning! Turns out it was indeed a system glitch related to their quarterly processing - the worker said they've been getting tons of calls about this exact issue this week. She was able to reactivate everything immediately and told me it should show as active in the portal within 24 hours. I'm so grateful I found this thread because I probably would have spent days panicking and trying to call the regular way. For anyone still dealing with this - definitely try that call service, it really works! And thank you to everyone who shared their experiences and solutions here, this community is amazing.

I'm completely new to this community and to receiving CalFresh benefits, and I just wanted to say how incredibly valuable this entire thread has been! I've been reading through everyone's experiences while dealing with my own benefits anxiety (mine are still active thankfully, but I'm always worried something will go wrong). The amount of practical knowledge shared here is amazing - I had no idea about things like quarterly system maintenance causing false discontinuation flags, or services like Claimyr to help get through phone lines, or the data matching processes that @Isabella Costa explained. It's both reassuring and eye-opening to see how common these system glitches are, but also how quickly they can often be resolved when you know the right steps to take. @StarSurfer I really hope you were able to get through and resolve your situation! And huge thanks to everyone like @Chloe Robinson, @Sean O'Brien, and @Olivia Martinez who came back to share their successful resolutions - that follow-through is so helpful for building confidence in the solutions. This community seems like such an incredible resource for navigating these complex benefit systems that can feel so overwhelming when you're new to them.

I'm brand new to this community and just joined after dealing with a similar scare with my benefits last week. Reading through this entire thread has been incredibly educational and reassuring! I had no idea about the quarterly system maintenance causing these false discontinuation flags, or that services like Claimyr exist to help get through those impossible phone lines. My situation turned out to be a simple address verification issue, but I was panicking for days thinking I'd lose everything. It's amazing how much practical knowledge has been shared here - from the technical explanations about data matching to real success stories from people who got their issues resolved quickly. @StarSurfer I really hope you were able to get through and sort everything out! This community seems like such an incredible resource for navigating these complex systems that can feel so overwhelming when you're new to benefits. Thank you to everyone who took the time to share their experiences and solutions - it's made such a difference for someone like me who's still learning how all this works!

I'm completely new to this community and just joined after discovering this thread while searching for help with CalFresh issues. As someone who recently started receiving benefits, this entire discussion has been incredibly eye-opening and educational! I had no idea about things like quarterly system maintenance causing false discontinuation flags, or that services like Claimyr exist to help navigate those impossible phone wait times. The technical explanations about data matching processes and income reporting thresholds are so valuable - this kind of behind-the-scenes information really isn't explained well during the application process. It's both reassuring and concerning to see how common these system glitches are, but the success stories from @Chloe Robinson, @Sean O'Brien, and others who got quick resolutions using that call service give me a lot of hope. @StarSurfer I really hope you were able to get through and resolve your situation with your kids depending on these benefits! This community seems like such an amazing resource for navigating these complex systems that can feel so overwhelming when you're new to them. Thank you to everyone who took the time to share their experiences and practical solutions - I'm definitely bookmarking this thread as my reference guide!