Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Quick update on EBT theft prevention: California has been rolling out increased security measures for EBT accounts. Make sure you've done these things to protect your replacement benefits: 1. Create an online account at www.ebt.ca.gov if you haven't already 2. Enable two-factor authentication for your online account 3. Set up transaction alerts via text message 4. Use the "lock card" feature in the app when not actively shopping 5. Change your PIN immediately after receiving your new card Also, when your case is being processed, ask your worker about emergency food assistance through local food banks. Many counties can provide immediate referrals while your EBT theft claim is being processed.
Thank you SO much for this info! I didn't know about the "lock card" feature - that sounds perfect. Going to set up all these security measures as soon as my replacement card arrives. And I'll definitely ask about emergency food assistance because we're already down to what's in the pantry.
This is becoming such a huge problem! I read in the news that California is planning to eventually replace all EBT cards with the newer versions that have tap-to-pay and better security. But who knows when that'll actually happen 🙄
yea they been saying that for years lol. meanwhile ppl keep getting their benefits stolen and we gotta jump thru hoops to get our own money back smh
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For future reference, here's what you should know about lost EBT cards: 1. Report lost/stolen cards immediately by calling 1-877-328-9677 (available 24/7) 2. Your old card will be deactivated and cannot be used even if found 3. You can check your balance through BenefitsCal, the EBT app, or by calling customer service with your Social Security Number 4. Replacement cards typically arrive within 5-7 business days 5. There's no fee for your first replacement card each year 6. If you've reported the card lost/stolen and unauthorized purchases were made BEFORE reporting, you may not be reimbursed Also, when you get your new card, consider setting up the CalFresh EBT mobile app. It lets you check your balance anytime and will alert you to any transactions, which helps you catch potential fraud quickly.
This is rly good info thx for posting! I didn't know about the app gonna download it now
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This is so scary! I just got approved and now I'm paranoid about my card. Does anyone know if you can pick up your EBT card in person instead of having it mailed? I don't trust the mail system after reading this!
Yes, you can request to pick up your card in person at your county CalFresh office. Call your caseworker and ask specifically for "in-person EBT card issuance" instead of mail delivery. Some counties will do this automatically if you ask during your application process, but you can still request it even after approval.
Just wanted to follow up - were you able to get any help with this? The situation you described is absolutely considered Administrative Error since you never received the card. Under California code regulations (MPP Section 63-602.6), you should be eligible for replacement benefits in this scenario. If you're still struggling, I'd recommend contacting your local Legal Aid office. They often have specialists who handle CalFresh issues and can advocate on your behalf at no cost. They know exactly which regulations apply and can sometimes resolve these issues with a single call that would take you weeks of frustration.
Thank you for following up! I filed a police report yesterday and was finally able to reach a supervisor at my county office this morning after trying for hours. They're sending me a form to fill out for "Administrative Error Replacement" like you mentioned! They said it might take up to 10 days to process, but they're also looking into emergency benefits since my kids and I literally have no food. I'll update once I know more, but it sounds promising! I'm so grateful for everyone's advice here - I was ready to give up after that first call.
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Just to give you some hope - I had benefits stolen last month ($875) and although it took almost 10 days to get the claim processed, they did eventually restore the full amount. The key was persistent follow-up and getting my county worker involved directly when the EBT customer service wasn't helping. The EBT card system really needs better security. Until then, remember to: 1. Change your PIN regularly 2. Check your balance frequently 3. Consider transferring benefits to your bank account if possible (though this has its own risks) 4. Never respond to texts/emails about your EBT benefits - they're all scams
10 days is a long time to wait when you have hungry kids, but I'm glad you eventually got your benefits back. I didn't know you could transfer benefits to a bank account - I'm going to look into that option too. Thanks for the security tips!
update?? did u get thru to anyone yet??
YES! Finally got through this morning. You guys were right - I called my county office directly instead of the EBT line and spoke to a real person after about 45 minutes on hold. They took my claim and said they're processing an emergency replacement that should be available within 3 days. They also said they've never heard of being "out of claim numbers" so that first rep was definitely giving me incorrect info. Thanks everyone for your help!
Raúl Mora
Just a heads up that sometimes there can be system maintenance that delays the usual midnight loading. Back in January, I stayed up to shop at midnight and my benefits didn't actually load until 6am because they were updating something in the EBT system. So definitely have a backup plan just in case. But to directly answer your question - yes, it's usually midnight, not during business hours. They don't manually press a button during the day or anything. It's all automated.
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Arjun Kurti
•This is absolutely correct. The EBT system runs on automated schedules, but occasional maintenance or high-volume processing can cause delays. If you're ever in this situation again and need immediate food assistance, remember that many counties have emergency same-day services for families with children who are completely out of food. You'd need to call your county office first thing in the morning though.
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Leeann Blackstein
UPDATE: IT WORKED!!! Just got back from Walmart at 12:40am and my benefits were loaded! Thank you everyone for the help. Such a relief to have food in the house again.
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Ryder Greene
•That's great news! I'm so glad it worked out for you and your kids. It's such a helpless feeling to be waiting for those benefits to load when you're out of food.
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