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UPDATE: Finally got through to someone at the county office! They said the supplement was approved but got stuck in their system because of a "batch processing error" (whatever that means). The worker said she'd manually release it and I should see it on my EBT card within 3 business days. She also said this is happening to quite a few people right now because of a recent system update. If anyone else is having this problem, definitely keep trying to reach your county office. Thanks everyone for your help!
yay!! so glad u got thru! hope it comes thru fast 🙌
One more thing to keep in mind - make sure you check your balance daily once they say they've fixed it. Sometimes these supplements come through at odd hours and not necessarily on your regular benefit deposit day. Also, when you get it, check that the amount matches what you were approved for. I've seen cases where they fix the issue but only part of the benefit amount actually posts. If that happens, you'll need to call them again. Glad you got through to someone!
Thanks for the tip! I'll definitely keep a close eye on it. I've set up text alerts for any deposits to my EBT card just to be sure I don't miss it.
This happened to my cousin last month too. The county is rolling out a new payment schedule for the CFAP supplements based on case numbers. Some people are getting them on the 17th, others on the 19th, and some on the 21st now. They're spreading out the payments to reduce system load. Should be the same date for you each month going forward though.
That makes sense - thanks for explaining! I'll make a note that the 21st seems to be my new payment date. Wish they'd sent some kind of notice about this change though.
I'm still waiting for mine!!!!! This is RIDICULOUS!!!! I depend on that money for my kids and rent is due next week. The system is completely broken and nobody at the county ever answers their phones. I've been on CalFresh for 5 years and it just keeps getting worse. Are they TRYING to starve people??? I'm so done with this!!!
I understand your frustration, but please keep in mind that CFAP supplements are not meant for rent - they're specifically for food assistance. If you're experiencing a housing crisis, you might want to contact your county's general assistance program or call 211 for emergency resources. Also, double-check that you've submitted all required verification and your most recent SAR7 or recertification. If those are all complete, try contacting your worker through BenefitsCal's secure messaging system, which sometimes gets faster responses than phone calls.
Unfortunately, the emergency allotments (the "extra" CalFresh benefits) ended over two years ago when the federal public health emergency declaration for COVID ended. Each household now only receives their regular calculated benefit amount based on household size, income, and expenses. What might help you is reporting any changes that could increase your benefit amount: 1. Decreased income 2. Increased rent/housing costs 3. Increased utility expenses 4. Childcare expenses 5. Medical expenses over $35/month (for elderly or disabled household members) You can report these changes at BenefitsCal.com or by submitting verification to your county office. This might increase your regular monthly benefit.
Thank you for this detailed explanation! I had no idea the extras were tied to COVID. I'm definitely going to check if I can get more for childcare expenses - I'm paying $950/month for after-school care that I never reported because nobody told me I could!
That's because people keep spreading rumors without understanding how CalFresh actually works! The pandemic emergency allotments ended YEARS ago, but the misinformation keeps circulating. It's actually harmful because people budget expecting money that will never come.
I work at a community resource center in Long Beach, and we've had several clients come in this week with the same issue. From what we can tell, there was a technical issue with the benefit distribution system affecting about 30% of LA County recipients. Benefits are being released in batches through Feb 15th. If you don't receive yours by then, that's when you should escalate.
Sophia Carter
UPDATE: I finally got through to my county worker today! Turns out they had calculated our rent but NOT included any utility costs at all. They also had my husband's old income which was higher because he was working overtime last month but isn't anymore. The worker said I qualify for a utility allowance of about $450 and she's updating our income information. She's going to recalculate our benefit amount and said it should be significantly more than $10/month. She's also backdating it to this month since it was their error. Thank you everyone for your help! I'll update again when I see the new amount.
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Chloe Zhang
•thats great! always fight for what ur entitled to. the system counts on people not knowing their rights or giving up too easy
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Eva St. Cyr
•This is exactly why reviewing your Notice of Action carefully is so important. They often miss deductions or use outdated information. Good job advocating for your family! For future reference, you can request a detailed breakdown of how your benefits were calculated anytime - it's your right as a CalFresh recipient.
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Jace Caspullo
FINAL UPDATE: Just wanted to share that after the recalculation, my benefits went from $10/month to $625/month! Such a huge difference. The worker explained that with our corrected income and proper utility allowance plus the standard deduction for a family of 5, we were entitled to much more. They'll be issuing the additional benefits for this month within 3 days. I'm so relieved and grateful for everyone's advice here. Don't give up if your benefits seem wrong!
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Brandon Parker
•That's wonderful news! This is a perfect example of why it's so important to understand how your benefits are calculated and to make sure all your deductions are properly counted. For anyone else reading this, remember that CalFresh should always include: 1. Standard deduction (varies by household size) 2. 20% earned income deduction 3. Shelter costs (rent/mortgage + utilities, either itemized or using the standard utility allowance) 4. Dependent care costs if applicable 5. Medical expenses over $35 for elderly or disabled household members If even one of these is missing, it can dramatically change your benefit amount.
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