Can't reach California CalFresh? Claimyr connects you to a live DSS agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DSS
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: My neighbor checked her text again and it's definitely from the official P-EBT number she's gotten messages from before. Thanks everyone for the help! She's going to call the hotline tomorrow to verify her kids' eligibility. This community is always so helpful!
Glad to hear it was legitimate! I went through something similar last month - was convinced a text was a scam until I called and verified. With all the benefit scams going around these days, you can never be too careful.
does anyone know if the p-ebt card works the same as the regular ebt card?? can she use it at farmers markets and get the extra match?
Yes, P-EBT cards work very similar to regular EBT cards at most locations that accept SNAP/CalFresh. And you're right about farmers markets - P-EBT benefits do qualify for Market Match and other incentive programs that double your dollars at participating farmers markets. This is a great way to stretch those benefits and get fresh produce! The only real difference is that P-EBT is specifically for families with school-age children and has different issuance schedules.
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Just to update everyone on the current policy: As of 2025, Sacramento County is supposed to process EBT theft claims within 10 business days IF all documentation is complete. The required documentation is: 1) Completed EBT-2259 Benefit Theft Report, 2) Police report or case number, 3) Statement explaining when/how card was stolen, and 4) Completion of the fraud interview. If any of these items are missing, the clock doesn't start. Cash aid (CalWORKs) replacements typically take longer than CalFresh because they require supervisor approval.
This is technically correct but I swear they deliberately "lose" paperwork to restart the clock. They "lost" my police report TWICE during my claim process even though I submitted it online with a confirmation number.
Following up on my earlier comment - when I used Claimyr to reach a real person, they told me that theft claims are often delayed because they get sent to a special unit separate from regular EBT customer service. Make sure when you call that you're speaking specifically to someone who handles theft claims, not just a general EBT representative. Regular EBT reps often can't even see the status of theft investigations in their system.
I finally got through using Claimyr like you suggested! You were right - the regular EBT customer service couldn't see details of my theft claim. The specialist I reached said my case was assigned to an investigator but missing the EBT-2259 form. They're emailing it to me now and said once I return it, they'll expedite the review. Thank you so much for the tip!
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wait is p-ebt the same as pandemic ebt? i thought that ended years ago when covid benefits stopped??? are we still getting those????
Good question. The program was originally called Pandemic EBT (P-EBT), but it's now been extended as a permanent Summer EBT program in California and some other states. It provides food benefits to families with children who are eligible for free or reduced-price school meals during summer breaks and sometimes during school closures. So while the name is similar, the current program is not specifically tied to the pandemic anymore but continues to provide nutritional support when school meals aren't available.
You know what I just remembered - my sister (she lives in Folsom but still Sacramento County) had this issue last year with her kid Jackson. The card never showed up and she had to report it missing. Turned out they had his school registration address which was our old address from when they stayed with us. Maybe double check that the school has your correct address on file?
That's a really good point! We did move in October, and while I updated it with the school directly, I wonder if it all transferred correctly to whatever system they use for the P-EBT cards. I'll call the school tomorrow to confirm. Thanks for the suggestion!
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btw i called my post office supervisor and they said mail theft is up like 200% in alameda county right now so def report it if u think its stolen
OMG that's terrifying! Can someone actually use the P-EBT card if they steal it from the mail? Don't you need a PIN or something?
Good news - I just checked the P-EBT website and they've posted an alert about mailing delays in several counties including Alameda. They're saying to wait up to 15 business days after seeing it in Informed Delivery before reporting it missing. They're also extending the benefit redemption period by 30 days to account for these delays. To answer the question about card security - yes, P-EBT cards require activation and PIN setup, so a stolen card can't be used without the activation information that's sent separately. Still, report any suspected lost or stolen cards right away.
That is good news, thanks for sharing! At least they're acknowledging the problem. I'll probably give it another week before I officially report mine missing. Really appreciate all the helpful info from everyone!
Sofia Morales
This happened to my cousin last month too. The county is rolling out a new payment schedule for the CFAP supplements based on case numbers. Some people are getting them on the 17th, others on the 19th, and some on the 21st now. They're spreading out the payments to reduce system load. Should be the same date for you each month going forward though.
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NebulaNinja
•That makes sense - thanks for explaining! I'll make a note that the 21st seems to be my new payment date. Wish they'd sent some kind of notice about this change though.
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Zainab Ismail
I'm still waiting for mine!!!!! This is RIDICULOUS!!!! I depend on that money for my kids and rent is due next week. The system is completely broken and nobody at the county ever answers their phones. I've been on CalFresh for 5 years and it just keeps getting worse. Are they TRYING to starve people??? I'm so done with this!!!
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Dylan Mitchell
•I understand your frustration, but please keep in mind that CFAP supplements are not meant for rent - they're specifically for food assistance. If you're experiencing a housing crisis, you might want to contact your county's general assistance program or call 211 for emergency resources. Also, double-check that you've submitted all required verification and your most recent SAR7 or recertification. If those are all complete, try contacting your worker through BenefitsCal's secure messaging system, which sometimes gets faster responses than phone calls.
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