P-EBT card delivery delays in Alameda County - USPS issues?

omg same here!!! saw my kids card in informed delivery on tuesday and it never showed up. alameda county too. starting to think someone's stealing mail in our area tbh

This is unfortunately quite common with the new 2025 P-EBT distribution. The cards are being sent in batches by school district, and USPS has been having significant staffing issues in Alameda County specifically. A few things to know: 1. If you see it in Informed Delivery but don't receive it, file a missing mail report with USPS immediately. Don't wait. 2. After 10 business days of non-delivery, contact the P-EBT helpline at 877-328-9677 to report the card as missing and request a replacement. 3. Keep checking Informed Delivery daily, as sometimes the cards appear in the preview system a day or two before actual delivery. The good news is once the cards are activated, you can set up direct deposit for future benefits if you don't want to deal with mail delivery issues again.

I HAD THE EXACT SAME PROBLEM!! Informed Delivery showed THREE pieces of important mail including my son's P-EBT card on Monday, and NONE of them showed up! I went to my local post office (Emeryville branch) and they told me they're having "routing issues" with their new scanning system. Apparently mail is being scanned at the regional facility but then getting delayed or misrouted. They told me to wait 3-5 more days before filing a formal complaint. The whole system is ridiculous. My kids need to eat NOW, not whenever USPS gets their act together!!!!

just fyi i think theres delivery delays everywhere now. my sisters in sacramento and having same problems with all kinds of mail

I had a similar issue with my daughter's card last month, but it showed up 4 days after appearing in Informed Delivery. I think their system is just a mess right now. Have you tried calling the P-EBT hotline? They might be able to tell you if the card was actually mailed or just generated in their system.

I work with families applying for benefits, and this mail issue has been affecting many of my clients in Alameda County. Here's what I recommend: 1. File a service request with USPS online at https://usps.force.com/emailus/s/ 2. While waiting for mail resolution, you can call the P-EBT hotline to check if your card has actually been issued and mailed. Be prepared for long wait times. 3. If you're struggling to reach someone at the P-EBT hotline, I'd recommend using Claimyr (claimyr.com). Many of my clients have had success with this service - it keeps your place in line and calls you back when a representative is available. They have a demo video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 4. In the meantime, contact your children's school district office. Some districts have emergency food assistance programs for families waiting on P-EBT benefits. Hope this helps! The P-EBT program is really valuable, but these delivery issues are unfortunately common this distribution cycle.

anyone know if you can pick these cards up somewhere instead of waiting for mail? my neighbor said something about going to the county office but idk if thats true

btw i called my post office supervisor and they said mail theft is up like 200% in alameda county right now so def report it if u think its stolen

Good news - I just checked the P-EBT website and they've posted an alert about mailing delays in several counties including Alameda. They're saying to wait up to 15 business days after seeing it in Informed Delivery before reporting it missing. They're also extending the benefit redemption period by 30 days to account for these delays. To answer the question about card security - yes, P-EBT cards require activation and PIN setup, so a stolen card can't be used without the activation information that's sent separately. Still, report any suspected lost or stolen cards right away.