CalFresh P-EBT card showed in informed delivery but never arrived in mail - what's going on?

same thing happened to me last month!! informed delivery showed it coming on tuesday but didn't get it till the next monday. think usps is just super slow these days don't panic yet

P-EBT cards can sometimes take 3-5 business days to arrive after showing in informed delivery. This is different from regular mail because they're processed through a special secure delivery system. If it doesn't arrive by Monday, you should call the P-EBT customer service line at 877-328-9677. They can tell you if the card was actually mailed and can issue a replacement if needed. Just keep in mind that replacement cards can take up to 15 business days to arrive.

This happened with my daughter's card too! Showed in informed delivery but took almost a WEEK to actually arrive. The most frustrating part was that when I called about it, they told me they couldn't even confirm it was sent until it had been missing 10 DAYS!!! Like seriously?? Kids need to eat NOW not in 10 days! The whole P-EBT system is total garbage compared to regular CalFresh.

I work for a nonprofit that helps families navigate benefit programs, and we've been seeing major delays with P-EBT cards in the mail system lately. The problem is that both USPS and the P-EBT customer service will point fingers at each other. One strategy that has worked for our clients: if it doesn't arrive by Monday, try calling the P-EBT hotline but use Claimyr (claimyr.com) to avoid the hours-long wait times. They have a service that holds your place in line and calls you back when a representative is available. There's a video showing how it works: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. This at least lets you confirm if the card was actually sent and start the replacement process if needed.

Actually what noone mentioned is that Informed Delivery sometimes shows mail that never actually arrives at all. I've had regular bills and stuff show in the daily digest that just never showed up. So it could be that the card was scanned but then got lost in their system somehow. Definitely call on Monday but don't be surprised if you need a replacement.

Based on the 2025 P-EBT distribution schedule, there's actually a specific timeframe for when cards should arrive after showing in informed delivery. For this current phase of distribution, USPS is experiencing 4-7 day delays between scanning and delivery specifically for government benefit cards. This is happening because they're batching these items differently than regular mail. If your card doesn't arrive by Tuesday (giving the full 7 business days from Monday's scan), here's the exact process to follow: 1. Call P-EBT customer service (877-328-9677) 2. Specifically tell them it showed in informed delivery but never arrived 3. Request they verify the card was actually mailed (they can see this in their system) 4. Ask for a "non-receipt report" to be filed 5. Request an expedited replacement (cite financial hardship if applicable) With the expedited process, you can get a replacement card in about 7 business days rather than the standard 15. Also, make sure your address is updated in both the school system and with USPS, as any discrepancy can cause delivery issues.

ur overthinking this mail is just slow check again tmrw

UPDATE: The P-EBT card FINALLY arrived today (Saturday)! Almost a week after showing in informed delivery. The envelope was pretty beat up but the card is intact. Thanks everyone for your help and suggestions - I was getting really worried. For anyone else experiencing this, definitely give it at least 5-7 business days before panicking!

So relieved to see your update! This is exactly what happened to us last year - the informed delivery showed it but then we waited almost a week worrying about it. I think the P-EBT cards go through some kind of extra security processing that regular mail doesn't, which is why they take longer. Your post will definitely help other parents who are going through the same stress. Hope your son enjoys getting to use his benefits!