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Update: I got the text today and tried the Edge system. It actually was really straightforward! The link took me to a secure page where I verified my identity with my case number and birthdate. Then I just took pictures of my last three paystubs and submitted them. Got a confirmation number right away. For anyone who's worried about this in the future - it's definitely legit and pretty easy to use. Just make sure you have good lighting when taking pictures of your documents. Thanks everyone for the help!
That's great to hear! Always make sure to save that confirmation number somewhere in case there are any questions later. I usually take a screenshot of the confirmation page too. With the Edge system, your county worker should be able to see your documents within 1-2 business days, which is much faster than mail or dropbox submission.
hey quick question did u have 2 verify ur identity with ur social security # too or just case # and birthday? my worker wants me to use edge next week
One more tip about the Long Beach office - they're really strict about appointment times. If you're more than 15 minutes late, they'll make you reschedule. The old office had a 30-minute grace period. Also bring a water bottle and snack just in case. Their vending machine was broken when I was there.
To answer your follow-up question - they are NOT open on Saturdays. Their hours are Monday-Friday 8:30am-5pm, but they stop taking new check-ins at 4:30pm. They do have early hours on Wednesdays (7:30am opening) which might help with your work schedule. And yes, they do have separate lines for appointments vs. walk-ins. Appointments are prioritized, which is another reason to make sure you have one rather than just showing up. The electronic check-in system asks for your appointment confirmation number.
Update on this situation: I just went through EBT theft in March and they DID reimburse everything including my saved balance! The county worker told me California just updated their policy. They asked me to fill out an EBT-106 form and I had to confirm which transactions weren't mine. Got everything back in about 10 days! Maybe call them back and specifically ask about the EBT-106 form for electronic theft replacement?
This is interesting information. The policy may be in transition as California has been updating EBT theft policies. However, the full replacement may depend on specific circumstances, timing of the theft, or your particular county's implementation of new guidelines. I'd recommend everyone impacted by EBT theft to specifically request the EBT-106 form and ask if they qualify under any updated policies. Documentation is critical - keep records of when you reported the theft and all communication with the county office.
try calling again sometimes u get a different worker who knows more or is more helpful js
what did they say about back benefits? do u get extra for the time u already worked less hours?
They said benefits can only increase going forward from when I reported the change, not retroactively. Wish I'd known to report it right when my hours first got cut!
Same thing happened to my cousin but with walmart. they cut everyones hours this time of year its so stupid. glad ur getting more snap $ tho.
Yeah it seems like all retail is cutting hours after the holidays. Sorry to hear about your cousin - hope things improve for both of us soon!
Clay blendedgen
One more helpful tip - you can actually check where your P-EBT can be used by going to the USDA's SNAP retailer website: https://www.fns.usda.gov/snap/retailer-locator Just type in your zip code and it will show all the locations that accept SNAP/EBT. These are the same places that will accept your P-EBT card. This might help avoid any confusion or embarrassment at checkout.
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Mary Bates
•Thank you so much! This is really helpful. I'll check that website to make sure I know exactly where I can use the P-EBT card.
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Ayla Kumar
my neighbor told me she used her pebt at 7-eleven to get milk and cereal so i think convenience stores work too not just big grocery stores
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