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I hate how confusing all this is!!!! Why can't they just explain things clearly?? One month you get one amount, next month something different, and the app NEVER has current info!!! So frustrating!
Agreed. The communication from county offices is often unclear. If you want a definitive answer about your benefits, always check your EBT account transaction history or call your county office directly. The app updates can lag behind by several days.
UPDATE: I called using that Claimyr service and got through to LA County DPSS in 30 mins! The worker confirmed I AM getting the housing supplement since my zip code is in the pilot program. Mine is scheduled to deposit on the 23rd based on my case number. Mystery solved! Thanks everyone for your help - would have been stressing all month without you!
Glad you got it sorted out! That housing supplement program is really helping families deal with the crazy rent increases in LA County. Make sure to complete your SAR7 on time so you don't lose eligibility for the supplement.
sry ur going thru this... i had something similar but they took $300 not as much as urs. took like 6 weeks but i did get it back. the letters are super scary and confusing tho, they should really explain the process better
Update: I called my caseworker this morning and requested emergency replacement benefits like someone suggested here. She's processing a partial replacement (40% of my August benefits) that should be available within 3 days! That will help us get through until the full fraud claim gets resolved. She also confirmed my fraud claim is still under review in the "second stage" and should be decided by September 10th. Thank you all for the advice and support! I feel much better knowing this is a normal process, even if it's frustrating. I'll update again when I hear about my full claim.
i had to call like 37 times before i got thru to ftb... they disconnect u after 2hrs on hold its CRIMINAL
Try Claimyr - saved me from that exact situation. I was about to give up after trying for weeks.
UPDATE: Just wanted to share that our funds got loaded yesterday! It showed up on the old P-EBT card just like you all said. Thanks everyone for the help!
Maria Gonzalez
Quick question - did you report any changes between January and February? Sometimes if you have a pending report or verification that hasn't been processed yet, they'll hold the supplemental payment until it's cleared. Just another possibility to consider.
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Elijah Brown
•No, I haven't reported any changes. I just got approved in January, so everything is still the same. But after seeing the schedule someone posted above, I think I just need to wait until the 23rd since my case number ends in 9. Thanks for the suggestion though!
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Natalie Chen
Just to follow up on this thread - for anyone new to CalFresh in 2025, here's a quick explanation of the different benefit components: 1. Regular CalFresh benefits: Issued once a month on a schedule based on the last digit of your case number (1st through 10th of month) 2. Nutrition Assistance Plus-Up (NAP): Additional supplement based on your household size and circumstances, issued between the 15th-24th depending on case number 3. Special Supplements: Occasional additional benefits for certain qualifying events (disaster relief, back-to-school nutrition boost in August, etc.) Keep in mind that your total benefit amount (regular + NAP) is still subject to the maximum allotment for your household size. The system just splits it into two payments now instead of one. Hope this helps clarify things!
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Elijah Brown
•This is super helpful information! I wish they explained all this clearly when you get approved. Thank you so much for breaking it down - I understand the system much better now. I'll report back when I hopefully get my NAP benefits on the 23rd!
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