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- Connect you to a human agent at the DSS
- Skip the long phone menu
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- Redial until on hold
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- Give you free callbacks if the DSS drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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These P-EBT rollouts are ALWAYS a mess! My sister's kids got their benefits two weeks ago but her neighbor's kids (same school, same eligibility) got nothing. The whole system is so disorganized. And good luck getting through on the phone - I spent THREE DAYS trying to reach someone last reload period. The state needs to hire more people or fix their stupid system!!!
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One more helpful tip - you can actually check where your P-EBT can be used by going to the USDA's SNAP retailer website: https://www.fns.usda.gov/snap/retailer-locator Just type in your zip code and it will show all the locations that accept SNAP/EBT. These are the same places that will accept your P-EBT card. This might help avoid any confusion or embarrassment at checkout.
Thank you so much! This is really helpful. I'll check that website to make sure I know exactly where I can use the P-EBT card.
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One more tip about the Long Beach office - they're really strict about appointment times. If you're more than 15 minutes late, they'll make you reschedule. The old office had a 30-minute grace period. Also bring a water bottle and snack just in case. Their vending machine was broken when I was there.
Thanks for the heads up! I'll definitely make sure to arrive early. Did you notice if they had a separate line for appointments vs. walk-ins?
To answer your follow-up question - they are NOT open on Saturdays. Their hours are Monday-Friday 8:30am-5pm, but they stop taking new check-ins at 4:30pm. They do have early hours on Wednesdays (7:30am opening) which might help with your work schedule. And yes, they do have separate lines for appointments vs. walk-ins. Appointments are prioritized, which is another reason to make sure you have one rather than just showing up. The electronic check-in system asks for your appointment confirmation number.
That Wednesday early opening might be perfect for me! I could go before my shift starts at 9. Thanks for all this information - it's making me feel much better about the whole process.
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Update: I got the text today and tried the Edge system. It actually was really straightforward! The link took me to a secure page where I verified my identity with my case number and birthdate. Then I just took pictures of my last three paystubs and submitted them. Got a confirmation number right away. For anyone who's worried about this in the future - it's definitely legit and pretty easy to use. Just make sure you have good lighting when taking pictures of your documents. Thanks everyone for the help!
That's great to hear! Always make sure to save that confirmation number somewhere in case there are any questions later. I usually take a screenshot of the confirmation page too. With the Edge system, your county worker should be able to see your documents within 1-2 business days, which is much faster than mail or dropbox submission.
hey quick question did u have 2 verify ur identity with ur social security # too or just case # and birthday? my worker wants me to use edge next week
I only had to use my case number, birthday, and the last 4 of my SSN (not the whole number). The text message they sent had a code in it too that I had to enter. Hope that helps!
Dyllan Nantx
I work at an elementary school and we've been getting lots of calls from parents with similar issues. From what I understand, P-EBT issuance for 2025 is happening in waves, and there's about a 3-week processing time between when a child is approved in the system and when their card is actually printed and mailed. During that time, some representatives can see that they're approved while others might only see completed card issuances. One thing that's helped our families: if you ask the rep to check your case by your home address rather than children's names, they sometimes get better results. Also, if your children qualified for P-EBT in previous years, mention that - it can help them locate your file in their system.
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Axel Bourke
•Thank you for the insider info! This makes a lot of sense. I'll definitely try having them search by address instead of names. And yes, my kids did get P-EBT last year so I'll mention that too. Really appreciate the tips!
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Fernanda Marquez
just be careful becuz sometimes they send the cards but they dont have money on them yet. my sister got cards for her kids but no benefits loaded for like 2 weeks after
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Axel Bourke
•Thanks for the warning! That would be so frustrating to finally get the cards but then have to wait even longer for the actual benefits. This whole system seems so inefficient.
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