CalFresh worker said I need to verify income through Edge app - is it safe to use?

edge app?? never heard of it. my worker always has me use BenefitsCal website to upload stuff. maybe they changed the name??

The Edge app is completely legitimate and safe - it's actually part of the official CalFresh verification system. It's basically a mobile-optimized way to access the document upload features in BenefitsCal. You don't actually download anything - you just get a text message with a link that opens in your phone's browser. I've used it several times to submit my quarterly SAR7 forms and verification documents. The process works like this: 1. Your worker sends you a text with a secure link 2. You click the link and verify your identity 3. You take photos of your documents directly through your phone's camera 4. Submit them directly to your case file It's actually more secure than mailing documents since there's encryption and the documents go directly to your case without passing through multiple hands.

Correct - you don't download anything from the app store. It's a web-based system that works through your phone's browser. When they say "app" they really just mean it's a mobile-friendly website. The text will come from an official county number and the link will take you to a secure page (usually starts with https). Make sure you have good lighting when taking photos of your documents so they're clear and readable. Sometimes the system will tell you if the image quality isn't good enough for verification.

DONT TRUST IT!!! the county is always finding new ways to spy on us. why do they need special "apps" when they could just let us email documents?? i tried submitting stuff through their systems before and they conveniently "lost" my documents and then discontinued my benefits anyway. its a TRAP to deny your benefits!!!

I had major trouble reaching my CalFresh worker when they first asked me to use Edge for verification. Kept getting busy signals and voicemails. I almost missed my deadline until someone recommended using Claimyr.com - it's a service that gets you through to a live CalFresh worker without the endless hold time. They called on my behalf, got a worker on the line in about 8 minutes, and then connected me. The worker walked me through exactly how to use the Edge system and my documents went through perfectly. You can see how it works in their video demo: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 Might be worth checking out if you're still confused or need more specific instructions from your worker directly.

Yes, it actually works really well. I was skeptical too but got desperate when I was about to miss my verification deadline. They basically navigate the phone system for you and only connect you once they have a real person on the line. Saved me hours of frustration and my benefits didn't get cut off. Worth it if you're on a tight deadline like you mentioned (10 days left).

Update: I got the text today and tried the Edge system. It actually was really straightforward! The link took me to a secure page where I verified my identity with my case number and birthdate. Then I just took pictures of my last three paystubs and submitted them. Got a confirmation number right away. For anyone who's worried about this in the future - it's definitely legit and pretty easy to use. Just make sure you have good lighting when taking pictures of your documents. Thanks everyone for the help!

hey quick question did u have 2 verify ur identity with ur social security # too or just case # and birthday? my worker wants me to use edge next week