Fastest way to submit CalFresh documents in Fresno County - which app/website works best?

BenefitsCal.com is your best bet for Fresno County CalFresh document uploads. It replaced the old C4Yourself system and lets you directly upload photos or scans of your verification documents. You'll get a confirmation number after each upload, which is really important to write down as proof. Much more reliable than mailing documents that can get lost in the system. Just make sure your files aren't too large or they might not upload properly.

fresno uses benefitscal now but their app SUCKS half the time. the phone app just crashes when i try 2 upload pics of my paystubs. better to use the actual website on a computer if u can. or the fresno dss office has those scanning machines in the lobby u can use for free without waiting 2 see anyone

In Fresno County, you have several options for submitting CalFresh verification documents: 1. BenefitsCal.com (website or mobile app) 2. MyBenefitsCalWIN app (some counties) 3. Self-service scanning kiosks at the Fresno County DSS office 4. Email to your specific district office (ask your worker for the address) 5. Fax (though I don't recommend this option in 2025!) The most reliable is BenefitsCal because it's directly connected to their system. Always take screenshots of your confirmation page after uploading! If you're close to your deadline and worried, you can also drop documents off in person at the office and get a date-stamped receipt.

my sister works for fresno dss and she says they prefer benefitscal uploads cause the mail room is super backlogged and sometimes stuff sits there for weeks. also make sure ur case number is on every single page u upload!

Had the same issue with Fresno County last year. I tried the BenefitsCal app, but kept getting upload errors. What finally worked was using Claimyr to get through to an actual person at the Fresno office. I was able to verify they received my documents and they even helped me submit the remaining ones over the phone. Saved me from losing benefits when I was approaching my deadline. The video demo at https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8 shows how it works - basically gets you past the hold times so you can talk to a real worker. I was connected in about 10 minutes when I had been trying for days on my own.

One more important tip - whenever you upload documents to BenefitsCal, immediately go to your "Documents" tab to verify they actually uploaded correctly. Sometimes the upload seems successful but the file doesn't actually save in their system. I always take screenshots of that Documents page showing my uploaded files as extra proof. And if your verification deadline is within 3 days, I'd call your worker directly to confirm receipt rather than just trusting the system.

When I had trouble with BenefitsCal, I went to the Fresno County DSS office on E. California Avenue and used their self-service kiosk to scan my documents. Got a receipt right there and my worker had everything in their system the next day. No appointment needed for just dropping off docs!

UPDATE: I just wanted to let everyone know what worked. I tried BenefitsCal first but kept getting an error about file size when uploading my phone pics. Ended up using Claimyr to get through to a worker (took about 12 mins vs the 2+ hours I was on hold before). The worker actually gave me her direct email and I sent the documents right to her! She confirmed receipt while I was on the phone and said my benefits would continue without interruption. SUCH a relief! Thanks everyone for your help!

So glad you got it sorted out! For anyone else reading this thread, another tip is to always compress your photos before uploading to BenefitsCal. I use the built-in compression feature on my phone's camera app or free apps like Photo Compress to reduce file sizes. The system seems to have issues with files over 5MB. Also, make sure your documents are well-lit and text is clearly readable - blurry uploads get rejected and you'll have to start over. Keep that worker's direct email handy for future submissions too!