
Ask the community...
Pro tip: if you can't get through on the phone, try emailing them. Sometimes they respond faster that way. Just make sure to include your case number and all relevant details.
It should be on your last notification letter. If not, try [county]@medi-cal.ca.gov where [county] is your county name.
I had a similar issue last month. Turns out my benefits got messed up cuz I moved and forgot to update my address. Make sure all your info is current!
Oh snap, I did move recently! I'll double-check that. Thanks for the heads up!
Ive been waiting for 3 months to get my benifits sorted out. its a nightmare. i feel like im drowning and noone cares
yeah, the food banks have been a lifesaver. just wish i didnt have to rely on them, you know?
Food banks are such an important resource. Have you looked into community meals or other local supports too?
I've been in the same boat. Here's what I've learned after dealing with this for months: 1. Best times to call are usually right when they open or an hour before they close. 2. If you get a busy signal, keep redialing. Sometimes it takes 20+ attempts. 3. Have all your info ready before you call - case number, SSN, recent correspondence, etc. 4. Be polite but persistent. The workers are overwhelmed too. 5. If one person can't help, ask to speak to a supervisor. 6. Document everything - who you talked to, when, what they said. 7. Consider reaching out to your local representative's office. They can sometimes intervene. Hope this helps. Good luck!
Glad to help! They usually open at 8 AM, but double-check on their website. The early bird catches the worm! π¦
This is great advice. Iβd also add that calling on weekdays when it's not a holiday might see fewer waiting times.
Anastasia Sokolov
am i the only 1 who thinks its ridiculous we gotta jump through all these hoops just to get our benefits? π€‘ the system is broken af
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Sean O'Connor
β’Preach! π It's like they make it complicated on purpose smh
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Zara Ahmed
β’It's frustrating, but let's focus on helping OP solve their problem rn
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Luca Conti
Have you checked if theres any system maintenance or updates going on? Sometimes that can cause delays in showing renewed benefits.
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