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Cynthia Love

FAFSA/TAP confusion - how to send NY State TAP awards to multiple colleges?

I'm totally confused about the NY State TAP grant process and how it connects with FAFSA. I just got an email saying how much TAP money my son qualifies for (about $5,400), but when I filled out the application, it only let me select ONE college to send the information to. He applied to 6 SUNY schools! How do I get the TAP results sent to all his colleges? The email doesn't explain this at all, and the FAFSA website sent his info to all his schools automatically. Do I need to create multiple TAP applications or something? Help please!

Darren Brooks

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This was super confusing for me too last year! The TAP system is completely different from FAFSA. With TAP, you can only list one school at a time, but you CAN change your school code later after you've submitted. Log into your HESC account (not your FAFSA one) at hesc.ny.gov and there should be an option to "Change College." You'll need to do this for each school individually. It's annoying but that's how their system works.

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Cynthia Love

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Omg thank you! I was looking in the FAFSA portal this whole time. I forgot the TAP has its own separate website. Will the colleges know about his TAP award right away once I change the code, or is there some delay?

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Rosie Harper

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The previous response is mostly correct, but there's a bit more to know. For the 2025-2026 application cycle, NY State made some changes to the TAP system. After receiving your TAP award notification, you need to: 1. Log into the HESC website (hesc.ny.gov) 2. Go to Account Information 3. Select "Change College" 4. Enter the new college's TAP code (different from FAFSA code) 5. Repeat for each school Important: There's usually a 3-5 business day processing time before the new school can see the TAP information. Also, you can only have ONE school selected at any given time - the system automatically removes the previous school when you add a new one. Finally, if your son decides which school he'll attend, make sure that school is the last one you select in the system.

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Cynthia Love

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Thank you for the detailed explanation! I'm still confused about one thing - if he can only have ONE school selected at a time, how will all 6 schools know about his TAP eligibility when it comes time for them to put together his financial aid package? Won't 5 of the schools not see his TAP eligibility?

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I wemt through this EXACT situation with my daughter! The NY TAP system is SO ARCHAIC compared to FAFSA. Here's what we learned after many frustrating phone calls: The schools will all create initial financial aid packages WITHOUT the TAP amount included. Once your son decides which school he'll attend, THAT'S when you need to change the TAP code to that specific school. Then they'll add the TAP award to his final package. So basically, he'll get financial aid offers from all schools, but they won't include TAP. After he commits to one school, you update the TAP code to that school, and they'll revise his package to include TAP.

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Cynthia Love

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That makes sense now! So the initial financial aid packages won't include TAP, but they'll add it later for whichever school he chooses. That's so weird compared to how FAFSA works, but at least I understand the process now. Thank you!

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Demi Hall

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I HATE the NY state TAP system!!! I spent HOURS on the phone trying to reach someone at HESC last year when we had issues with my son's application. Keep getting disconnected or waiting forever. The whole thing is ridiculous - why can't they just send the info to all the schools like FAFSA does??? NYS needs to update their ancient systems!!

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I hear you! I had the same frustration trying to reach HESC about TAP issues. After getting disconnected multiple times, I tried using Claimyr (claimyr.com) to get through to them. It actually worked - they hold your place in line and call you when an agent is available. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ But yes, the whole TAP system needs a complete overhaul. It's crazy that in 2025 we're still dealing with these archaic processes for something as important as college financial aid.

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Kara Yoshida

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just want to add that the TAP award ur son got might be different depending on which SUNY he goes to! the max award is different for different types of schools (community college vs 4-yr) so dont be confused if the final amount changes when he picks a school

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Cynthia Love

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Wait, really? I thought the $5,400 was just based on our income and would be the same no matter which SUNY he chooses. That's good to know - I'll make sure to check if it changes when he makes his final decision.

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Philip Cowan

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I notice everyone's talking about the HESC website, but when my daughter applied this year, we had to use the new NY State Student Portal instead. They migrated everything over from the old HESC system. Just letting you know in case you're looking in the wrong place! The process is basically the same though - still can only have one school selected at a time.

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Rosie Harper

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This is a great point. NY State has been gradually transitioning from the HESC portal to the new Student Portal system for the 2025-2026 aid cycle. Some users still access through the old system while others are directed to the new one. The functionality is similar, but the interface is different. To the original poster: If you can't find the options described in the HESC site, try looking for the NY State Student Portal login. The change college function exists in both systems.

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Cynthia Love

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Thanks everyone for the helpful responses! I was able to log in (it was the new Student Portal for me) and see where to change the school code. I'll wait until he decides which SUNY to attend before making the final change. It's still confusing why they can't just send the info to all schools like FAFSA does, but at least I understand the process now!

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Glad you figured it out! And totally agree - the system is needlessly complicated. Make sure you save your login info somewhere safe because you'll need to do this again next year for renewal. And heads up - sometimes they send important TAP emails to spam folders, so check there regularly too!

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Dylan Cooper

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Just wanted to add one more tip that helped us - if you're having trouble finding the TAP codes for each SUNY school, they're actually different from the FAFSA school codes! You can find them on each school's financial aid website, or there's a searchable list on the NY State Student Portal. We made the mistake of trying to use FAFSA codes at first and couldn't figure out why it wasn't working. Also, keep screenshots of your TAP award letter because some schools asked us to upload it separately to their financial aid portals even after we changed the school code in the system.

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Nick Kravitz

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This is such a helpful tip about the different TAP codes vs FAFSA codes! I definitely would have made that same mistake. And keeping screenshots is smart - I'll make sure to save everything. It's amazing how many little details there are to keep track of with this process. Thanks for sharing your experience!

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Myles Regis

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As someone who just went through this process with my own kid last year, I wanted to add that it's also worth calling the financial aid offices at each SUNY school your son is considering. Most of them are really helpful and can walk you through their specific process for receiving TAP information. Some schools have their own internal systems that track when TAP codes get changed to them, so they might be able to give you a timeline for when they'll receive the updated info. Also, if your son ends up getting accepted to multiple schools and you're comparing financial aid packages, you can ask each school's financial aid office to give you an estimate of what his package would look like WITH the TAP award included, even if they don't officially have it in their system yet. This helped us make a more informed decision when comparing offers!

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Anna Stewart

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This is such great advice about calling the financial aid offices directly! I hadn't thought about asking for estimates that include the TAP award even before officially changing the school code. That would definitely help with comparing packages apples-to-apples. I'm going to reach out to each of the SUNY schools my son applied to and ask about their timeline for processing TAP information. It's reassuring to know that the financial aid staff are usually helpful with walking parents through this confusing process. Thanks for the tip!

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Just going through this same situation with my twins who both applied to multiple SUNYs! One thing I discovered that might help - if you're really worried about timing, you can actually change the school code multiple times throughout the application season. I've been switching it every few weeks between the schools they're most interested in, just to make sure each school has recent visibility into their TAP eligibility when they're putting together aid packages. It's extra work, but gives me peace of mind that no school is completely in the dark about the TAP award. The system remembers that your child is eligible regardless of which school is currently selected, so it doesn't hurt to switch it around. Just make sure to end with the school they actually choose to attend!

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NebulaNinja

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That's such a smart strategy! I never thought about rotating the school code throughout the season to give each school periodic visibility. That definitely makes sense for peace of mind, especially when you're dealing with multiple kids and multiple schools like you are with twins. I'm definitely going to try this approach - switching it every few weeks between his top choice schools so they all get a chance to see his TAP eligibility when they're working on packages. Thanks for sharing this tip! It's reassuring to know there are ways to work around the limitations of this frustrating system.

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Natalie Wang

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I'm going through the exact same situation right now with my daughter! She applied to 8 SUNY schools and I was so confused about why TAP only let me pick one. Reading through all these responses has been incredibly helpful - I had no idea about the rotating strategy or that financial aid offices could give estimates including TAP even before officially changing the code. One question for those who've been through this: when you call the financial aid offices, do you need any specific information beyond your child's name and social security number? I want to make sure I have everything ready before I start making calls to all her schools. Also, has anyone had issues with the NY State Student Portal being slow or glitchy? I've had trouble logging in a few times and want to know if that's normal or if I should be concerned about missing deadlines.

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Diego Rojas

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Hi! I'm new to this whole process but dealing with the same SUNY/TAP confusion. When I called financial aid offices, they typically just needed my son's name, SSN, and sometimes his student ID if he'd already been assigned one. Some schools also asked for the TAP award amount from the notification email. As for the Student Portal - yes, it's been super glitchy for me too! I've had multiple login issues and the site seems to go down randomly. I started bookmarking the login page and clearing my browser cache when it acts up. The customer service rep I finally got through to said they're aware of the technical issues and are working on it, but didn't give a timeline. Definitely frustrating when you're trying to manage this stuff for multiple schools!

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Fiona Sand

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I'm going through this exact same nightmare with my daughter who applied to 7 SUNY schools! The TAP system is absolutely maddening - I spent hours trying to figure out why I could only select one school when FAFSA let me send to all of them. After reading everyone's responses, I think I have a better understanding now. The rotating strategy that Alejandro mentioned sounds brilliant - I'm definitely going to try switching the school code every few weeks so all her schools get periodic visibility into her TAP eligibility. One thing I wanted to add that might help others: I called SUNY Albany's financial aid office yesterday and they told me that even though they can't see the TAP award in their system until the code is switched to them, they keep notes in student files when parents call to report TAP eligibility. So it's worth calling each school just to let them know your child qualified for TAP even if you haven't switched the code to them yet. They said this helps them plan more accurate preliminary aid packages. Also, for anyone still struggling with the login issues on the Student Portal - try using a different browser. Chrome wasn't working for me but Firefox did the trick!

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Khalil Urso

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This is such valuable information about calling schools to report TAP eligibility even before switching the code! I had no idea they could keep notes in student files about it. That's definitely going to be my next step - calling all 6 of my son's SUNY schools to let them know he qualified for TAP so they can factor it into their preliminary planning. And thanks for the browser tip! I've been having the same Chrome issues with the Student Portal. It's so helpful to have a community where parents can share these practical workarounds for such a frustrating system. Between the rotating code strategy and proactive calls to financial aid offices, I feel much more confident about managing this process now.

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Andrew Pinnock

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New to this community and dealing with the exact same TAP confusion! My son applied to 5 SUNY schools and I was pulling my hair out trying to figure out why TAP only let me select one college when FAFSA sent to all of them automatically. Reading through all these responses has been a lifesaver - I had no idea about the rotating strategy or that you could call financial aid offices to give them a heads up about TAP eligibility even before switching the code to their school. The tip about different browsers for the Student Portal is gold too - I've been struggling with login issues on Chrome. One quick question for those who've done the rotating approach: how often do you switch the school code? Every 2-3 weeks or more frequently? I want to make sure all his schools get good visibility but don't want to overwhelm the system with constant changes. Thanks to everyone for sharing their experiences - this thread should be pinned for other confused parents!

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Natasha Petrova

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Welcome to the community! I'm new here too and going through the exact same situation with my daughter who applied to multiple SUNYs. From what I've gathered reading through all these responses, it seems like switching the TAP school code every 2-3 weeks is a good balance. That gives each school enough time to see the TAP eligibility when they're working on aid packages without you having to constantly log in and make changes. I'm planning to start with her top choice schools first, then rotate through the others. And definitely going to call each financial aid office like others suggested - seems like that proactive communication really helps even before you switch the code to their school. This thread really has been incredibly helpful! I went from being completely lost about the TAP process to having a solid strategy. It's so reassuring to know other parents are dealing with the same frustrating system and have found ways to work around its limitations.

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Felicity Bud

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I'm dealing with this same exact situation right now! My daughter applied to 4 SUNY schools and I was so confused about why TAP wouldn't let me send the award info to all of them like FAFSA does. This thread has been incredibly helpful - I had no idea about the rotating strategy or that you could call financial aid offices proactively. One thing I wanted to add that might help others: when I called SUNY New Paltz yesterday, they mentioned that they actually prefer if parents call early in the process to let them know about TAP eligibility rather than waiting until the very end. They said it helps them put together more accurate initial aid estimates, even if they can't officially see the TAP award in their system yet. Also, for anyone dealing with the Student Portal login issues - try logging in during off-peak hours (early morning or late evening). I found it's much more stable then compared to during the day when everyone's probably trying to access it. Thanks to everyone who shared their experiences - this community is amazing!

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That's such a great tip about calling early rather than waiting! It makes total sense that financial aid offices would prefer to know about TAP eligibility upfront so they can factor it into their initial planning. I'm definitely going to start making those calls this week to all of my son's SUNY schools. The off-peak hours suggestion for the Student Portal is brilliant too - I've been trying to log in during lunch breaks and having nothing but trouble. I'll try early morning access instead. It's amazing how much practical knowledge gets shared in threads like this that you'd never find in the official documentation. Between the rotating code strategy, proactive calls to financial aid offices, and timing portal access during off-peak hours, I feel like I actually have a solid game plan now. Thanks for adding your experience to the mix - every little detail helps when navigating this confusing system!

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