FAFSA signature button greyed out after processing - can't complete daughter's 2025 application

same thing happend to me last month!!!! the FSA website is garbage. try using microsoft edge browser instead of chrome. that worked for me but took 3 tries

This is a known glitch in the new FAFSA system. The problem is that the system sometimes fails to register parent signatures even when they were properly submitted. I recommend three steps: 1. Take screenshots of the error message for documentation 2. Try using the "forgot signature" option if available (sometimes appears under the help menu) 3. If that doesn't work, you'll need to call Federal Student Aid directly at 1-800-433-3243 They can manually verify and update your signature status. Be prepared to wait though - phone lines are extremely backed up right now with similar issues.

my duaghter had this same exact problem!!!! so frustrting. what fixed it was we had to completely start over with a brand new FAFSA application. dont do any corrections. just start completelty fresh and resubmit everything. took us 2 hours but it finally worked

I had this EXACT issue last week with my son's FAFSA. The government's brilliant solution was to roll out a completely new system with zero testing. Here's what fixed it for me: 1. Log out of BOTH accounts (yours and your daughter's) 2. Clear ALL browser cookies and cache 3. Log into YOUR account first 4. Go to the "My FAFSA" section (not the correction section) 5. There should be a notification about incomplete signatures 6. Click THAT notification (not the greyed out button) If that doesn't work, honestly, call FSA directly and demand they fix it. It's THEIR error, not yours.

Have you tried using Claimyr to get through to a FAFSA agent? I was stuck on hold for hours trying to fix a similar signature problem until someone recommended it. You can see how it works here: https://youtu.be/TbC8dZQWYNQ Basically it holds your place in line and calls you back when an agent is available. I used it on claimyr.com and got through to someone who could actually override the signature issue in their system. Saved me from having to resubmit the entire application! The agent explained this is happening to tons of parents this year because of bugs in the new system.

I work in a college financial aid office, and unfortunately, we're seeing this signature problem constantly with the new FAFSA system. Here are the technical details: - The signature issue occurs when there's a mismatch between the parent's FSA ID information and the information entered on the student's FAFSA - Even a single character difference in address, name spelling, or date format can trigger this - The system should prompt for corrections but instead often gets stuck in this signature loop The most reliable solution is calling FSA directly. While attempting the browser solutions mentioned above, double-check that your personal information matches EXACTLY across both FSA ID and FAFSA. Be especially careful with middle initials, suffixes (Jr., Sr.), and address formatting.

why dont u just try signing with ur daughters fsa id if she has the password? my mom did that when we had same problem lol

UPDATE: IT'S FIXED! Wanted to share what worked for anyone else facing this issue. These steps did the trick: 1. I used Microsoft Edge instead of Chrome (thanks for that tip!) 2. Checked my FSA ID info and found my address was incorrect as someone suggested 3. Updated my address in my FSA ID account 4. Completely logged out of everything 5. Cleared all browser data 6. Logged back in to my parent account 7. Found a notification in the "My FAFSA" section (not under corrections) 8. Clicked that notification which took me to a working signature page The signature button is now showing my signature as complete! My daughter's application now shows fully processed with her SAI score calculated. Thanks everyone for your help!