FAFSA signature issue - Parent signature showing as missing despite confirmation email

omg same thing happened with my mom's signature. system is totally broken this year

This is actually a known issue with the 2025-2026 FAFSA. The system sometimes doesn't properly register parent signatures even when they're completed. There are three things you can try: 1. Have your daughter log out completely, clear browser cache/cookies, then log back in using a different browser 2. Wait 48 hours - sometimes the system updates slowly 3. If those don't work, you'll need to call FSA directly at 1-800-433-3243 Make sure you have your confirmation email handy as proof that you did complete the signature process initially.

THE EXACT SAME THING happened to me!!! I signed it for my son back in January and then two weeks later it said missing parent signature!!! I spent FOUR HOURS on hold with FSA and then got disconnected!!! This new FAFSA system is a COMPLETE DISASTER and nobody seems to care that students might miss deadlines because of THEIR technical problems!!!

I've seen this issue pop up in several threads. From what I understand, the signature problem is happening when parents use the same device that the student used. When I had this issue with my daughter's FAFSA, we tried logging in on separate devices (her on laptop, me on phone) and redoing the signature section. That fixed it for us but took like a week to update in the system.

I had the same problem last month when submitting for my twins. Here's what worked for me: 1. First, check if you're fully logged out of your FSA ID when your student logs in, and vice versa. 2. Make sure you're using different email addresses for parent and student accounts. 3. If the 'provide signature' button isn't working, try accessing the form through the 'Documents' section instead of the main dashboard. 4. If that fails, you need to call FSA directly and ask them to reset the signature section. Unfortunately, calling FSA is a nightmare right now with wait times of 2+ hours.

I was stuck in the same situation and spent days trying to get through to anyone at FSA. I finally used Claimyr.com to get through to an agent without waiting on hold for hours. They have this service where they wait on hold for you and call when an agent is on the line. Saved me so much time! There's a video showing how it works here: https://youtu.be/TbC8dZQWYNQ Once I got through, the agent was able to reset the signature section in about 5 minutes, and I was able to sign again. The status updated to 'processing' within a day.

have u tried checking if ur using the same FSA ID for both u and ur daughter? my cousin had that problem

One more thing to be aware of: the SAI (Student Aid Index) calculation can't begin until all signatures are properly recorded. This new FAFSA has a verification process that sometimes flags signature issues even when they appear to be complete. When you do get through to FSA, make sure they check if your application was flagged for verification as well - this could be causing the signature problem to persist.

Anyone else notice how EVERY SINGLE YEAR they manage to break something new with the FAFSA? Last year it was the income verification, the year before the website crashed constantly... I swear they do this on purpose to reduce the number of people who successfully apply! My daughter lost a $5000 scholarship last year because her FAFSA wasn't processed in time due to their errors!!

Update on my situation - finally got our signature issue fixed this morning! Called FSA at exactly 8:00 AM Eastern when their phone lines open and only had to wait 20 minutes. The agent said there's a known bug with parent signatures in Chrome browsers specifically. They reset the signature section in their system and I was able to sign again. The status is now showing as 'processing' instead of 'missing signature.