FAFSA signature button greyed out after processing - how to fix missing student signature error?

This happened to me last week! It's a glitch in the system that's affecting tons of applications right now. My son's FAFSA had the same error. Have you tried clearing your cache and using a different browser? That worked for us - the button became clickable in Firefox even though it was greyed out in Chrome.

This is a widespread issue with the 2025-2026 FAFSA. The system is marking signatures as missing even when they were provided. The resolution depends on exactly what your error code is. Can you check if there's a specific error code number on the notification? Different codes (like FSA-34 vs FSA-42) require different approaches to resolve.

FSA-37 specifically means the signature was recorded but not properly linked to the submission. You need to call the Federal Student Aid Information Center to have them manually verify the signature. Unfortunately, their wait times are running 3+ hours right now due to all these signature issues.

I work in a college financial aid office, and we're seeing this signature issue with about 30% of applications coming through. The FSA-37 error requires agent intervention. Here's what works: 1. Don't start a new application - that can cause worse problems with duplicate records 2. Call 1-800-433-3243 and ask specifically for a "signature validation override" 3. You'll need your daughter's FSA ID, the confirmation number, and her social ready 4. The agent can usually fix it while you're on the phone 5. After the override, wait 3-5 business days for reprocessing Contact your daughter's schools to let them know you're working on resolving the error. Most schools are aware of these issues and will work with students as long as they've initiated the correction process before deadlines.

I had this exact same problem and tried calling for THREE DAYS straight. Always disconnected after waiting forever. Finally used Claimyr.com to get through to an agent in about 20 minutes. They handle the waiting and call you back when an agent is ready. Totally worth it for me because I was about to miss my school's priority deadline. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent fixed my son's signature issue while I was on the phone, and his FAFSA was reprocessed in 4 days. Just in time for his deadline!

am i the only 1 who gave up and just submitted a whole new fafsa? the error messages were so confusing and i couldnt figure out how to fix anything. took me another 2 hrs to redo everything but at least i got it done

UPDATE: After trying everything, I finally got through to a FAFSA agent this morning! Used the Claimyr service that was suggested here and it worked perfectly. The agent confirmed it was a known issue with the system and did the signature override. She said it should be reprocessed within 3-5 days. She also gave me a case number to provide to my daughter's schools if they need proof we've resolved the issue before their deadline. Thank you all for your help!