FAFSA signature error won't let my daughter sign after correction notification - anyone else?

yep, same exact thing happened to me last week. kept clicking make correction but the signature page never loaded. super annoying

This is a known issue with the new FAFSA system. There are two ways to fix it: 1. Clear your browser cache completely, then use a different browser (Firefox works best) 2. Look for the "Processing Applications" tab, not the "Make Corrections" button. Sometimes the signature option is hiding there instead. If neither works, you'll need to contact FSA directly - but their wait times are awful this time of year because of all the new FAFSA changes.

I had THIS EXACT PROBLEM last month!!! I wasted like 4 days trying to get it fixed by myself. The FSA website is GARBAGE this year with all their "improvements" 🙄 I finally got through to an agent who fixed it on their end. Turns out there was some kind of verification flag on our application that was preventing the signature page from loading. The agent had to remove it manually before we could sign.

Financial aid counselor here. This signature issue is affecting about 15% of FAFSA applications right now due to the new system. The problem is that in some cases, the initial signature attempt gets recorded in the system but doesn't complete properly, creating a stuck state. The most reliable fix is having an FSA agent reset the signature status on their end. Unfortunately, reaching them is extremely difficult right now due to high volume. I recommend trying these steps in order: 1. Try signing at exactly midnight Eastern Time (the system resets some flags then) 2. Try using both the mobile app AND the website (sometimes one works when the other doesn't) 3. If those fail, you'll need to reach an agent directly Make sure to document all your attempts with screenshots in case you need to appeal a missed deadline with your college's financial aid office.

Try clicking the "Help" button at the top right instead of the correction link. Sometimes there's a different path to the signature page that way. Also make sure your daughter is using her own FSA ID and not yours when trying to sign. I almost made that mistake myself lol

After spending days dealing with the exact same issue last month, I finally got through to an FSA rep using Claimyr (claimyr.com). It lets you skip the phone wait without having to sit there for hours. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to reset the signature status in their system in about 5 minutes once I got through. Apparently it's a known glitch that happens when the parent and student try to sign too close together in time.

anyone else think its crazy how they completely redesigned FAFSA and somehow made it MORE broken than before? like how do they mess up something as basic as electronic signatures in 2025?

UPDATE: I just checked the FSA Twitter account, and they've acknowledged the signature issue. They're supposedly implementing a fix within the next 48 hours. In the meantime, they recommend contacting your college's financial aid office to notify them of the technical problem, as they're providing extensions for affected students.