Missing FAFSA signature page - application shows 'in process' without letting us sign

This actually happened to me with my son's FAFSA last month! Don't panic yet. Log into studentaid.gov with your FSA ID (not your daughter's), and check the "My Documents" section. There should be a notification about incomplete signatures with an option to complete them. If you don't see that, call FSA at 1-800-433-3243, but be prepared to wait 2+ hours.

omg i had this EXACT problem!! the signature page just never loaded. ended up having to start a brand new application cuz it wouldnt let me fix the old one. so frustrating!!

When it shows "in processing" without signatures, it's usually because of one of three things: 1. Browser compatibility issue - try accessing the same account from a different browser (Chrome works best with FAFSA) 2. There's a 1-3 day delay before the signature request appears in the action items 3. The system already has your signatures from saved information (did you check the box to reuse signatures from previous years?) Before starting over, login to both FSA IDs (yours and your daughter's) and check the "To Do" items on each dashboard. One of you might have a signature request waiting.

My daughter had SAME EXACT problem with her FAFSA!!! She's at UCLA now and got all her aid just fine, so don't worry too much. The signature thing fixed itself after like 4 days and then we got an email saying to sign. The whole system is SO glitchy this year with all the FAFSA simplification changes.

I work at a college financial aid office, and we're seeing this issue frequently with the new FAFSA system. There are a few important things to understand: 1. An "in processing" status WITHOUT signatures will eventually get rejected, but it takes 3-5 business days before that happens 2. You still have time to add signatures before it's rejected 3. Even if it does get rejected, you can submit a new FAFSA - there's no "one submission only" rule (but corrections are easier than resubmitting) Check both FSA ID accounts daily for the next few days. Look under "Messages," "To Do List," and "My Documents." The signature request should appear in one of those places within 72 hours. If nothing appears after 3 days, call the Federal Student Aid Information Center. Be prepared for very long wait times right now.

I tried calling FSA about this EXACT problem last month and spent 3 hours on hold before getting disconnected. Try using Claimyr.com - it holds your place in line and calls you back when an agent is available. Saved me hours of waiting! They have a video demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. The agent I spoke with said they could manually send a signature request to both FSA IDs.

FAFSA is COMPLETE GARBAGE this year. My son's application has been "processing" for 5 WEEKS with NO SAI score yet. We called 16 TIMES and got disconnected EVERY TIME. The one time we got through, they said there's a "system-wide issue with signatures" affecting THOUSANDS of applications. They're supposedly fixing it but WHO KNOWS when. My son might lose his scholarship because of their incompetence. I'm LIVID.

Just checking in - did you manage to resolve this issue? If it's been 72 hours, you should definitely see something in one of your accounts by now. If not, there are still options to fix it before deadlines.