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Coming from someone who works in financial aid - the contributor system is the number one issue we're seeing with the 2025-2026 FAFSA. The system is overwhelmed and these glitches are happening to thousands of families. If you're approaching a school's priority deadline, have the student contact that school's financial aid office directly to explain the situation. Most schools are being flexible with deadlines this year because of these widespread system issues. Don't panic if you're in this situation!
That's really reassuring to hear! I was so worried we'd lose out on aid because of these technical issues. Do schools generally have visibility into when a FAFSA was started vs when it was finally processed? Just wondering how they verify these delay situations.
This is exactly what I needed to hear! I'm a new parent going through this process for the first time and I was starting to think I was doing something wrong. My daughter sent me the contributor invite over a week ago and I've been checking my email obsessively with nothing showing up. I'll start checking my studentaid.gov account directly like you suggested. It's so frustrating that such an important system has these kinds of glitches - you'd think they would have worked out the bugs by now. Thanks for sharing your experience and congrats on getting it processed!
Welcome to the FAFSA nightmare club! 😅 You're definitely not doing anything wrong - this is just how broken the system is right now. I'm also a first-time parent and was completely lost when this happened to us. The fact that you're being proactive and checking everywhere puts you ahead of where I was! Make sure to log into studentaid.gov at different times of day too - I swear mine only showed up late at night for some reason. Fingers crossed your invite appears soon!
UPDATE: The Department of Education just released a statement yesterday saying they've identified the calculation errors and will be implementing a mass correction to all affected SAI calculations within the next 4 weeks. Schools have been notified to expect updated ISIRs (Institutional Student Information Records) by mid-May. They're prioritizing corrections for current high school seniors who need to make enrollment decisions soon. The main issues they identified were: 1. Incorrect handling of retirement assets 2. Errors in the income protection allowance calculations 3. Problems with how dependent vs. independent student calculations were processed If you're seeing a $0 SAI that seems incorrect, you're almost certainly affected by this error and should expect an updated calculation soon.
This is exactly what I needed to hear! My family is in a similar situation - we make around $75k and got a $0 SAI which seemed impossible. I was starting to panic about whether we'd be able to afford college at all if the "real" calculation came back much higher. It's frustrating that this rollout has been so buggy, but I'm relieved to know it's a known issue being actively fixed rather than us having to fight the system individually. The timing is really stressful though - my son has to commit to a school by May 1st and we have no idea what our actual financial aid will look like. Has anyone heard if schools are extending their deposit deadlines because of these FAFSA issues? I'm worried about putting down a deposit based on incorrect financial aid information.
I'm in almost the exact same boat! We make about $80k and got the mysterious $0 SAI too. Regarding deposit deadlines - I called three of the schools my daughter applied to and two of them said they're automatically extending deadlines to June 1st because of the FAFSA mess. The third one said to call back if we need an extension and they'll work with us on a case-by-case basis. I'd definitely recommend calling your son's schools directly - most seem to be pretty understanding about the situation since it's affecting so many families. At least we know help is coming in the next few weeks!
Congrats on getting it fixed! This is really helpful to know about the duplicate application issue. I've been having the same error for over a week now and I think I might have the same problem - I started filling it out on my phone at school, then tried to continue on my laptop at home. Going to try that Claimyr service too since the regular FAFSA phone line is absolutely useless. Thanks for updating us with what actually worked!
Good luck with the Claimyr service! I'm dealing with a similar issue right now and have been going back and forth between devices too. It's really frustrating how the FAFSA system doesn't handle multiple sessions well. Hopefully you get it sorted out quickly - the duplicate application thing seems to be a pretty common cause of this error based on what everyone's saying here.
I'm new to this whole FAFSA process and seeing all these error messages is honestly terrifying me! I haven't even started my application yet because I keep hearing about all these technical issues. Should I wait until they fix these problems or just dive in and hope for the best? My parents are freaking out about deadlines too. Is there anything I should do differently when starting fresh to avoid the duplicate application issue that seems to be causing problems for so many people?
I've been working through this with several families - here's what worked for us: 1. Have the parent log in with their existing FSA email/username 2. When prompted about not having an SSN, click "yes" to confirm 3. Complete the attestation form (even though they did this in previous years) 4. The system will then link their account correctly 5. Wait until mid-March for the signature portion It's definitely confusing, but this process has worked consistently. The key is using the SAME email as before to maintain continuity with previous years' applications.
I'm new to helping with FAFSA applications but have a similar situation coming up. Just to confirm I understand correctly - parents without SSNs who had FSA accounts from previous years should: 1. Use their existing email/login credentials 2. Complete the new attestation form (even though they did it before) 3. NOT create a brand new FSA ID 4. Wait until mid-March for signature submission Is this the consensus? I want to make sure I give accurate guidance when I start helping families next week. The system changes with FAFSA Simplification really seem to have created confusion even for returning users!
Angelina Farar
UPDATE: We finally got it resolved! It took a combination of several suggestions from this thread: 1. We used Claimyr to get through to an actual person at Federal Student Aid (took about 25 minutes instead of never) 2. We asked specifically for a "manual FSA ID recovery" as suggested 3. The agent confirmed my husband did have an account from 2017 linked to an email he hasn't used in years The FSA agent was able to help us recover access to the old account AND update all the contact information. My husband has now successfully signed the FAFSA and we've submitted it! Thank you everyone for your help! For anyone else struggling with this issue, don't give up - and definitely use the advice in this thread to save yourself days of frustration.
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Nathan Dell
•I'm so glad you were able to get it resolved! This is going to be a common issue for many parents who haven't accessed their FSA ID in several years. Thank you for coming back and sharing exactly what worked - it will help other families facing the same challenges.
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Rebecca Johnston
•Awesome! Glad you got through! The exact same thing happened to me - my account was linked to an AOL email I hadn't used since like 2015. So ridiculous, but at least it's done now!
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Javier Mendoza
So happy to see you got this resolved! As someone new to this community, this thread is incredibly helpful. My daughter is a junior so we'll be going through the FAFSA process next year, and now I know to check if my husband even remembers his FSA ID from when our older son applied years ago. The Claimyr service and asking for "manual FSA ID recovery" are great tips I'm definitely bookmarking. Thanks everyone for sharing your experiences - it's going to save a lot of families from going through weeks of frustration!
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