FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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UPDATE: We finally got it resolved! It took a combination of several suggestions from this thread: 1. We used Claimyr to get through to an actual person at Federal Student Aid (took about 25 minutes instead of never) 2. We asked specifically for a "manual FSA ID recovery" as suggested 3. The agent confirmed my husband did have an account from 2017 linked to an email he hasn't used in years The FSA agent was able to help us recover access to the old account AND update all the contact information. My husband has now successfully signed the FAFSA and we've submitted it! Thank you everyone for your help! For anyone else struggling with this issue, don't give up - and definitely use the advice in this thread to save yourself days of frustration.

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I'm so glad you were able to get it resolved! This is going to be a common issue for many parents who haven't accessed their FSA ID in several years. Thank you for coming back and sharing exactly what worked - it will help other families facing the same challenges.

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Awesome! Glad you got through! The exact same thing happened to me - my account was linked to an AOL email I hadn't used since like 2015. So ridiculous, but at least it's done now!

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So happy to see you got this resolved! As someone new to this community, this thread is incredibly helpful. My daughter is a junior so we'll be going through the FAFSA process next year, and now I know to check if my husband even remembers his FSA ID from when our older son applied years ago. The Claimyr service and asking for "manual FSA ID recovery" are great tips I'm definitely bookmarking. Thanks everyone for sharing your experiences - it's going to save a lot of families from going through weeks of frustration!

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Coming from someone who works in financial aid - the contributor system is the number one issue we're seeing with the 2025-2026 FAFSA. The system is overwhelmed and these glitches are happening to thousands of families. If you're approaching a school's priority deadline, have the student contact that school's financial aid office directly to explain the situation. Most schools are being flexible with deadlines this year because of these widespread system issues. Don't panic if you're in this situation!

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That's really reassuring to hear! I was so worried we'd lose out on aid because of these technical issues. Do schools generally have visibility into when a FAFSA was started vs when it was finally processed? Just wondering how they verify these delay situations.

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Yes, schools can see when a FAFSA was started, when contributor sections were completed, and when it was finally submitted. We can also see if there were technical issues reported on the account. Most financial aid offices are documenting these cases and making accommodations.

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This is exactly what I needed to hear! I'm a new parent going through this process for the first time and I was starting to think I was doing something wrong. My daughter sent me the contributor invite over a week ago and I've been checking my email obsessively with nothing showing up. I'll start checking my studentaid.gov account directly like you suggested. It's so frustrating that such an important system has these kinds of glitches - you'd think they would have worked out the bugs by now. Thanks for sharing your experience and congrats on getting it processed!

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Welcome to the FAFSA nightmare club! 😅 You're definitely not doing anything wrong - this is just how broken the system is right now. I'm also a first-time parent and was completely lost when this happened to us. The fact that you're being proactive and checking everywhere puts you ahead of where I was! Make sure to log into studentaid.gov at different times of day too - I swear mine only showed up late at night for some reason. Fingers crossed your invite appears soon!

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UPDATE: The Department of Education just released a statement yesterday saying they've identified the calculation errors and will be implementing a mass correction to all affected SAI calculations within the next 4 weeks. Schools have been notified to expect updated ISIRs (Institutional Student Information Records) by mid-May. They're prioritizing corrections for current high school seniors who need to make enrollment decisions soon. The main issues they identified were: 1. Incorrect handling of retirement assets 2. Errors in the income protection allowance calculations 3. Problems with how dependent vs. independent student calculations were processed If you're seeing a $0 SAI that seems incorrect, you're almost certainly affected by this error and should expect an updated calculation soon.

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That's a huge relief! Thanks for sharing this update. At least they've acknowledged the problem and have a plan to fix it. I'm glad we won't have to individually appeal or correct each application.

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This is exactly what I needed to hear! My family is in a similar situation - we make around $75k and got a $0 SAI which seemed impossible. I was starting to panic about whether we'd be able to afford college at all if the "real" calculation came back much higher. It's frustrating that this rollout has been so buggy, but I'm relieved to know it's a known issue being actively fixed rather than us having to fight the system individually. The timing is really stressful though - my son has to commit to a school by May 1st and we have no idea what our actual financial aid will look like. Has anyone heard if schools are extending their deposit deadlines because of these FAFSA issues? I'm worried about putting down a deposit based on incorrect financial aid information.

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I'm in almost the exact same boat! We make about $80k and got the mysterious $0 SAI too. Regarding deposit deadlines - I called three of the schools my daughter applied to and two of them said they're automatically extending deadlines to June 1st because of the FAFSA mess. The third one said to call back if we need an extension and they'll work with us on a case-by-case basis. I'd definitely recommend calling your son's schools directly - most seem to be pretty understanding about the situation since it's affecting so many families. At least we know help is coming in the next few weeks!

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Congrats on getting it fixed! This is really helpful to know about the duplicate application issue. I've been having the same error for over a week now and I think I might have the same problem - I started filling it out on my phone at school, then tried to continue on my laptop at home. Going to try that Claimyr service too since the regular FAFSA phone line is absolutely useless. Thanks for updating us with what actually worked!

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Good luck with the Claimyr service! I'm dealing with a similar issue right now and have been going back and forth between devices too. It's really frustrating how the FAFSA system doesn't handle multiple sessions well. Hopefully you get it sorted out quickly - the duplicate application thing seems to be a pretty common cause of this error based on what everyone's saying here.

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I'm new to this whole FAFSA process and seeing all these error messages is honestly terrifying me! I haven't even started my application yet because I keep hearing about all these technical issues. Should I wait until they fix these problems or just dive in and hope for the best? My parents are freaking out about deadlines too. Is there anything I should do differently when starting fresh to avoid the duplicate application issue that seems to be causing problems for so many people?

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I've been working through this with several families - here's what worked for us: 1. Have the parent log in with their existing FSA email/username 2. When prompted about not having an SSN, click "yes" to confirm 3. Complete the attestation form (even though they did this in previous years) 4. The system will then link their account correctly 5. Wait until mid-March for the signature portion It's definitely confusing, but this process has worked consistently. The key is using the SAME email as before to maintain continuity with previous years' applications.

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This is so helpful, thank you! I'll follow these exact steps with my students' parents. Appreciate the clear instructions!

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I'm new to helping with FAFSA applications but have a similar situation coming up. Just to confirm I understand correctly - parents without SSNs who had FSA accounts from previous years should: 1. Use their existing email/login credentials 2. Complete the new attestation form (even though they did it before) 3. NOT create a brand new FSA ID 4. Wait until mid-March for signature submission Is this the consensus? I want to make sure I give accurate guidance when I start helping families next week. The system changes with FAFSA Simplification really seem to have created confusion even for returning users!

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