FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Chloe Wilson

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One important thing to understand is that your 401k contributions are still counted in your income for FAFSA purposes. With your income level, your SAI (Student Aid Index, formerly EFC) will likely be high enough that need-based aid isn't available at most schools. However, beyond the Parent PLUS loan question, make sure your daughter is applying to schools with strong merit scholarships. Many schools offer significant merit aid that's completely separate from FAFSA need calculations. Schools in lower cost-of-living areas tend to have more generous merit aid packages.

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We're definitely focusing on schools with good merit aid. Do you happen to know if selling my rental property during the application year would negatively impact her aid eligibility for the following year? I'm worried about the capital gains showing up on my taxes.

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Chloe Wilson

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Great question. The 2025-2026 FAFSA uses your 2023 tax information, so any 2024 or 2025 transactions won't affect her initial aid package. However, if you sell in 2025, it could impact her 2027-2028 FAFSA. One strategy might be timing the sale for when it would least impact aid if you decide to go that route.

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Diego Mendoza

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also dont forget to check out CSS profile schools if your kid has good grades cuz they might give merit money even with high income!!

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Thanks for the reminder! She does have a 3.9 GPA and good test scores, so that might be a path worth exploring. Do CSS Profile schools look at assets differently than FAFSA?

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Chloe Wilson

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Yes, CSS Profile schools look at more financial details than FAFSA. They consider home equity, small business assets, and non-custodial parent information. However, many also have more generous institutional aid and more flexibility with special circumstances. Your rental property equity would be considered an asset on the CSS Profile.

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my daughter didn't get her sai for like 3 weeks and then suddenlty it showed up. just be patient it'll come thru

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Chloe Green

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One additional point that might be helpful - make sure you're checking both the studentaid.gov dashboard AND your email regularly. Sometimes the SAI will be included in the Student Aid Report (SAR) email before it appears on the dashboard. Also, be sure to check spam folders as these official emails sometimes get filtered there. If more than 10 business days pass without an SAI for your freshman, log back into studentaid.gov and verify that there are no items in the "Action Required" section. Occasionally there might be identity verification steps or requests for additional documentation that aren't clearly communicated.

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Jacob Lewis

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Great suggestion! I just checked and there's nothing in the Action Required section, so that's a relief. I'll keep checking my email including spam folders.

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Millie Long

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I had the same issue and found out there are actually two separate problems that could be happening: 1. If your son added you as a contributor but your email address was entered incorrectly, you won't receive the invitation email. The fix is for him to update your email in the system. 2. If your son correctly added you as a contributor but you can't see his FAFSA when you log in, it's likely because your FSA ID isn't properly linked to the parent role. This is a surprisingly common technical glitch in the system. For the second issue, I had to call the Federal Student Aid Information Center. I was initially frustrated because I couldn't get through after being on hold for over an hour. Then I discovered Claimyr (claimyr.com) which got me through to an agent in about 10 minutes. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to manually link my account to my child's FAFSA, and I could immediately see and sign it. Definitely worth trying if you continue having issues after verifying the email is correct.

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Thank you for this insight! We tried all the suggestions but still can't see his FAFSA. I'll look into Claimyr - at this point I'm willing to try anything to get this resolved before his priority deadline next week.

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Update: Just wanted to circle back since I had this EXACT problem. The issue was that my son had entered my email correctly, but there's a difference between: 1. Adding a parent's information to the FAFSA (demographics, finances, etc.) 2. Actually inviting the parent as a contributor who can sign He thought by entering my information, I was automatically invited, but there's a separate step to send the parent invitation. When he went to the parent/contributor section, he saw he hadn't actually completed the invitation process. Check that your son has specifically sent the invitation, not just entered your info!

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You were right! This was exactly our issue. He had entered all my information but never actually sent the invitation. Once he did that, I immediately got the email and could access his FAFSA. Thank you to everyone for your help - it's signed and submitted now!

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Sean Flanagan

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Just wanted to follow up - were you able to recover your application? If not, I recommend calling FSA with your Save Key and the email address you used for the application. The agent should be able to see all applications associated with your account, even ones not displaying on your dashboard. They can also tell you if your corrections went through despite the error message.

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Omar Zaki

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Thank you for checking back! I logged in this morning and it's still not there. I tried the Claimyr service you recommended and got through to an agent in about 15 minutes. They confirmed my application is still in their system but there's a technical issue with my account dashboard. They're escalating it to their IT team and said it should be fixed within 48 hours. They also confirmed my school already received my FAFSA data, which is a huge relief!

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Diego Flores

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This happened to my brother too - turned out his application wasn't actually gone, just not displaying correctly. But seriously, they've had like 2 YEARS to prepare this new system and it's still completely broken. How hard is it to make a website that actually works?! 🤬

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The technical issues are frustrating, but remember this is a massive overhaul of the entire system with new SAI formula calculations and streamlined questions. Growing pains are unfortunately expected with such a big change. Rest assured that most of these display issues don't affect the actual processing of your information.

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I work in a college financial aid office, and I want to reassure everyone that we are VERY aware of the FAFSA processing delays. Most schools (including mine) are being flexible with priority deadlines this year. Here's what we're telling our students: 1. Document your FAFSA submission date (screenshot the confirmation page or email) 2. Contact your school's financial aid office proactively to alert them of your early submission 3. Don't panic about the SAI calculation - just because your FAFSA isn't processed doesn't mean you're losing your place in line 4. The Department of Education won't begin sending FAFSA data to schools until early February anyway This new FAFSA has been challenging for everyone - students, parents, AND financial aid administrators. We're all figuring it out together. Just keep documentation of when you submitted, and you should be fine for priority deadlines.

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Arnav Bengali

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This is so reassuring! I'll definitely call my school tomorrow. Do you know if there's any way to estimate what my SAI might be before the official calculation comes through? I'm trying to figure out if I'll qualify for a Pell Grant.

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Unfortunately, the new FAFSA formula (Student Aid Index instead of EFC) has significant changes that make previous calculators inaccurate. The income protection allowances increased substantially, state tax allowances were eliminated, and asset protection calculations changed. For Pell Grant eligibility, generally households under about $60,000 with typical family sizes will qualify for some amount of Pell, with maximum Pell going to families under roughly $40,000. But these are very rough estimates - the actual formula is more complex and considers family size, number in college, and other factors.

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Roger Romero

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My daughter submitted January 1st and hers JUST changed to processed yesterday!!! But now I'm panicking because her SAI is way higher than we expected 😭 We make about $78,000 and her SAI is 12,354 which seems really high. Anyone know if that's normal or if something went wrong?

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Anna Kerber

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That SAI actually sounds about right for your income level. Remember the new FAFSA formula is different from the old EFC. The income protection allowance increased (good), but they removed state tax allowances and changed how they protect assets (potentially increasing SAI for some families). With an SAI of 12,354, she won't qualify for federal Pell Grants, but she may still be eligible for significant institutional aid and federal loans. Many schools award need-based institutional aid for SAIs much higher than the Pell cutoff. I'd recommend reaching out to the financial aid offices at her desired schools to discuss her aid eligibility.

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