Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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This is a known issue with reciprocal contributor relationships in the new FAFSA system. When you're both contributors to each other's applications, the system can get confused, especially if there were previous applications. From my experience working in financial aid, I would recommend: 1. Print a copy of your school's financial aid deadline documentation 2. Take screenshots of the error/freezing issue 3. Call your school's financial aid office ASAP and explain the situation 4. Ask if they can grant you a deadline extension while you resolve the technical issues Most schools are aware of the FAFSA system problems this year and have processes in place for extensions due to technical difficulties. They may also have direct contacts at Federal Student Aid who can help resolve your specific issue.
Thank you! I'll call our school's financial aid office first thing tomorrow and explain the situation. I've been taking screenshots of all the errors, so I'll have those ready. Really appreciate the advice from someone with inside knowledge!
any luck getting it fixed? i'm curious which solution ended up working for you
Update: I followed the advice to try submitting during off-peak hours (5am!) and used different devices for each application. Mine went through but my son's is still stuck. I've contacted our school's financial aid office and they gave us a 2-week extension while we sort it out. Finally used Claimyr to reach an FSA agent who said there was indeed a 'ghost record' in the system. They're manually clearing it but said it could take 3-5 business days to fully process. Such a headache but at least we're making progress!
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my daughter didn't get her sai for like 3 weeks and then suddenlty it showed up. just be patient it'll come thru
One additional point that might be helpful - make sure you're checking both the studentaid.gov dashboard AND your email regularly. Sometimes the SAI will be included in the Student Aid Report (SAR) email before it appears on the dashboard. Also, be sure to check spam folders as these official emails sometimes get filtered there. If more than 10 business days pass without an SAI for your freshman, log back into studentaid.gov and verify that there are no items in the "Action Required" section. Occasionally there might be identity verification steps or requests for additional documentation that aren't clearly communicated.
Great suggestion! I just checked and there's nothing in the Action Required section, so that's a relief. I'll keep checking my email including spam folders.
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I had the same issue and found out there are actually two separate problems that could be happening: 1. If your son added you as a contributor but your email address was entered incorrectly, you won't receive the invitation email. The fix is for him to update your email in the system. 2. If your son correctly added you as a contributor but you can't see his FAFSA when you log in, it's likely because your FSA ID isn't properly linked to the parent role. This is a surprisingly common technical glitch in the system. For the second issue, I had to call the Federal Student Aid Information Center. I was initially frustrated because I couldn't get through after being on hold for over an hour. Then I discovered Claimyr (claimyr.com) which got me through to an agent in about 10 minutes. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to manually link my account to my child's FAFSA, and I could immediately see and sign it. Definitely worth trying if you continue having issues after verifying the email is correct.
Thank you for this insight! We tried all the suggestions but still can't see his FAFSA. I'll look into Claimyr - at this point I'm willing to try anything to get this resolved before his priority deadline next week.
Update: Just wanted to circle back since I had this EXACT problem. The issue was that my son had entered my email correctly, but there's a difference between: 1. Adding a parent's information to the FAFSA (demographics, finances, etc.) 2. Actually inviting the parent as a contributor who can sign He thought by entering my information, I was automatically invited, but there's a separate step to send the parent invitation. When he went to the parent/contributor section, he saw he hadn't actually completed the invitation process. Check that your son has specifically sent the invitation, not just entered your info!
You were right! This was exactly our issue. He had entered all my information but never actually sent the invitation. Once he did that, I immediately got the email and could access his FAFSA. Thank you to everyone for your help - it's signed and submitted now!
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I work in a college financial aid office, and I want to reassure everyone that we are VERY aware of the FAFSA processing delays. Most schools (including mine) are being flexible with priority deadlines this year. Here's what we're telling our students: 1. Document your FAFSA submission date (screenshot the confirmation page or email) 2. Contact your school's financial aid office proactively to alert them of your early submission 3. Don't panic about the SAI calculation - just because your FAFSA isn't processed doesn't mean you're losing your place in line 4. The Department of Education won't begin sending FAFSA data to schools until early February anyway This new FAFSA has been challenging for everyone - students, parents, AND financial aid administrators. We're all figuring it out together. Just keep documentation of when you submitted, and you should be fine for priority deadlines.
This is so reassuring! I'll definitely call my school tomorrow. Do you know if there's any way to estimate what my SAI might be before the official calculation comes through? I'm trying to figure out if I'll qualify for a Pell Grant.
Unfortunately, the new FAFSA formula (Student Aid Index instead of EFC) has significant changes that make previous calculators inaccurate. The income protection allowances increased substantially, state tax allowances were eliminated, and asset protection calculations changed. For Pell Grant eligibility, generally households under about $60,000 with typical family sizes will qualify for some amount of Pell, with maximum Pell going to families under roughly $40,000. But these are very rough estimates - the actual formula is more complex and considers family size, number in college, and other factors.
My daughter submitted January 1st and hers JUST changed to processed yesterday!!! But now I'm panicking because her SAI is way higher than we expected 😭 We make about $78,000 and her SAI is 12,354 which seems really high. Anyone know if that's normal or if something went wrong?
That SAI actually sounds about right for your income level. Remember the new FAFSA formula is different from the old EFC. The income protection allowance increased (good), but they removed state tax allowances and changed how they protect assets (potentially increasing SAI for some families). With an SAI of 12,354, she won't qualify for federal Pell Grants, but she may still be eligible for significant institutional aid and federal loans. Many schools award need-based institutional aid for SAIs much higher than the Pell cutoff. I'd recommend reaching out to the financial aid offices at her desired schools to discuss her aid eligibility.
CyberSamurai
Just got an update from my school (UCL) - they said the Department of Education sent out guidance to international schools yesterday with a temporary workaround. Apparently they can now access some basic information through a special portal, but the full data integration is still being worked on. You might want to check with Edinburgh if they received this update!
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Andre Dubois
•That's great news! I'll email my admissions counselor right away to see if they got the same update. Thanks for sharing!
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Mei Liu
btw if ur going to edinburgh hit me up when u get there! i have friends who go there and they LOVE it. the financial aid stuff is stressful but dont let it ruin ur excitement about studying in scotland!!
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Andre Dubois
•Thanks for the encouragement! I'm trying not to let this dampen my excitement - I've been dreaming about studying in Edinburgh for years. I just hope this all gets sorted in time.
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