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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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This is a known issue with reciprocal contributor relationships in the new FAFSA system. When you're both contributors to each other's applications, the system can get confused, especially if there were previous applications. From my experience working in financial aid, I would recommend: 1. Print a copy of your school's financial aid deadline documentation 2. Take screenshots of the error/freezing issue 3. Call your school's financial aid office ASAP and explain the situation 4. Ask if they can grant you a deadline extension while you resolve the technical issues Most schools are aware of the FAFSA system problems this year and have processes in place for extensions due to technical difficulties. They may also have direct contacts at Federal Student Aid who can help resolve your specific issue.
Ezra Bates
•Thank you! I'll call our school's financial aid office first thing tomorrow and explain the situation. I've been taking screenshots of all the errors, so I'll have those ready. Really appreciate the advice from someone with inside knowledge!
Ana ErdoÄŸan
any luck getting it fixed? i'm curious which solution ended up working for you
Ezra Bates
•Update: I followed the advice to try submitting during off-peak hours (5am!) and used different devices for each application. Mine went through but my son's is still stuck. I've contacted our school's financial aid office and they gave us a 2-week extension while we sort it out. Finally used Claimyr to reach an FSA agent who said there was indeed a 'ghost record' in the system. They're manually clearing it but said it could take 3-5 business days to fully process. Such a headache but at least we're making progress!
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For the spouse info page glitch - I actually remembered one more thing that might help. When we had this issue, we also tried using the mobile app version instead of the website. For some reason the app worked when the website kept glitching. Worth a try if the browser switch doesn't help!
I didn't even know there was a mobile app! I'll definitely download that and give it a try. Really appreciate the suggestion!
Felicity Bud
Regarding the FAFSA technical issue, if all the browser solutions and app attempts fail, I strongly recommend requesting what's called a "FAFSA Reset" when you finally reach someone at Federal Student Aid. This is where they administratively reset certain sections of your application without losing all your data. It's not widely advertised but can resolve persistent section glitches. Also, for documentation of the upcoming layoff for your Professional Judgment reviews, you'll typically need: 1. Official layoff notice on company letterhead 2. Last 2-3 pay stubs before notification 3. Statement of unemployment benefits eligibility 4. Brief narrative explaining your single-income household situation 5. Monthly budget projection as mentioned earlier Each school has their own form, but having these documents ready will speed up the process significantly.
Thank you for the specific document list! I hadn't heard of a "FAFSA Reset" option either. I'll definitely ask about that specifically when I finally reach someone. This is so helpful.
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Chloe Green
Wait are we supposed to be filling out for 2025-2026 already? I thought we were still doing 2024-2025??
The current FAFSA application cycle is for 2024-2025 academic year. The 2025-2026 FAFSA won't open until October 2024. The original poster likely meant the 2024-2025 application that's currently available.
Yes, sorry for the confusion! I meant the 2024-2025 application. Getting my years mixed up with all the stress from this process!
Quick update for everyone on this thread: Federal Student Aid just announced on their Twitter account yesterday that they've identified the parent signature bug and are rolling out a fix this week. They recommend NOT creating a new application, but instead waiting for the fix. If your deadline is imminent, they suggest having your school financial aid office submit a case number through their professional portal. This should prioritize your application.
This is really helpful information! I'll contact my daughter's financial aid office tomorrow to see if they can submit that case number. Do you know if there's anything specific I should ask them to do? Should I be getting some kind of confirmation number from them?
Yes, ask them specifically for a "FAFSA Signature Exception Request" and make sure they give you a case confirmation number. Keep that number for your records. Some schools are also providing temporary confirmation letters that you can use for scholarship applications while waiting for the official FAFSA to process.
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Yara Sabbagh
is anyone else annoyed that they completely changed the fafsa system the same year as the election?? feels like nobody in government is paying attention to fixing these issues bc theyre all busy campaigning lol
StarSailor
•for real!!! my financial aid advisor said they're overwhelmed with problems from the new system and nobody at the dept of education is helping them figure it out
UPDATE: I wanted to thank everyone for their advice! I followed several suggestions: 1. Contacted my school's financial aid office - they gave me a 3-week extension on the priority deadline! 2. Used Claimyr to actually reach someone at FSA after 9 previous failed attempts - they submitted an expedited review 3. Visited my local SSA office (had to wait 2 hours) and discovered there WAS a discrepancy in how my married name was formatted Good news - my verification finally went through this morning! The SSA office fix plus the expedited review from FSA seems to have worked. For anyone else dealing with this, definitely be persistent and try multiple approaches at once. Thanks again for all your help!
Excellent news! This is exactly the kind of multi-pronged approach that works best with these systems. I'm glad you got resolution before your deadline. For anyone else reading this thread with similar issues, this is a perfect example of being proactive rather than just waiting for the system to eventually work.
Sean Flanagan
Just wanted to follow up - were you able to recover your application? If not, I recommend calling FSA with your Save Key and the email address you used for the application. The agent should be able to see all applications associated with your account, even ones not displaying on your dashboard. They can also tell you if your corrections went through despite the error message.
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Omar Zaki
•Thank you for checking back! I logged in this morning and it's still not there. I tried the Claimyr service you recommended and got through to an agent in about 15 minutes. They confirmed my application is still in their system but there's a technical issue with my account dashboard. They're escalating it to their IT team and said it should be fixed within 48 hours. They also confirmed my school already received my FAFSA data, which is a huge relief!
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Diego Flores
This happened to my brother too - turned out his application wasn't actually gone, just not displaying correctly. But seriously, they've had like 2 YEARS to prepare this new system and it's still completely broken. How hard is it to make a website that actually works?! 🤬
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Chloe Robinson
•The technical issues are frustrating, but remember this is a massive overhaul of the entire system with new SAI formula calculations and streamlined questions. Growing pains are unfortunately expected with such a big change. Rest assured that most of these display issues don't affect the actual processing of your information.
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