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just wondering did u try resetting ur FSA ID? sometimes that fixes weird login errors
I did try that once, but maybe I should try again. The problem seems to be with the actual application processing rather than logging in, but at this point I'm willing to try anything!
Update: I just checked, and for the 2025-2026 FAFSA, they've actually improved the process for parents without SSNs. The new simplified FAFSA has clearer instructions for this situation. Since we're in the middle of a FAFSA redesign transition, your error might be related to those changes. If you haven't already, try creating a new FSA ID for your parents using the new system - even without SSNs, they should be able to get an FSA ID with an email address. This might bypass the error you're encountering.
That's incredibly helpful! I didn't realize the process had changed with the new system. I'll try creating new FSA IDs for my parents with just their email addresses. Really hoping this works!
i think ive seen commercials about this on tv! something about loan forgiveness for certain schools? did u go to a for-profit college? those ppl got special forgiveness
No, I went to a state university - not one of the for-profit schools that had those special forgiveness programs. Though at this point, I wish I qualified for ANY type of forgiveness! It feels like I'll be paying these loans until I'm 80 at this rate.
Just following up on this thread - did you end up applying for the SAVE plan? I switched to it last month and my payment dropped from $380 to $95 per month based on my income. It also has interest subsidies that the older plans don't have, which has stopped my balance from growing even though my payment doesn't cover all the monthly interest. The application on studentaid.gov took me about 15 minutes, and it was approved in about 10 days.
Yes! I finally got through to FSA using that Claimyr service someone mentioned, and they helped me apply for SAVE. My application is still processing (it's been 5 days), but they said I should expect a significant reduction in my payment amount. They also helped me file a formal complaint about Navient's excessive contact and misleading information. Fingers crossed this helps get things under control. That drop from $380 to $95 sounds amazing!
I had the same problem last week trying to edit my daughters aid info!!! Spent 3 hrs on hold with fafsa and never got through. So frustrating! Colleges need this info now!
I was in the same boat trying to reach Federal Student Aid last month about verification issues. Someone on another thread recommended using Claimyr (claimyr.com) to skip the hold times - it worked amazingly well. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Basically got me through to an actual FSA agent in about 5 minutes instead of waiting for hours. The agent confirmed the site maintenance and told me exactly when my application would be available again.
update: its working now! just logged in and can see my 24-25 form. try again OP!
this happened to us too! ended up restarting the whole application because my son didn't know whether to mark yes or no. he served 4 years but was waiting on his GI Bill. what a mess!!!! definitely mark YES for veteran status. but BE CAREFUL later in the application when they ask about untaxed income - that's where you DON'T include VA education benefits (at least thats what we were told???
That's correct - VA education benefits (GI Bill, etc.) are NOT reported as untaxed income on the FAFSA. The Department of Education and the VA have data sharing agreements, so schools will be notified about VA benefits separately through that system. Including them as untaxed income would effectively count them twice in the aid calculation.
The FAFSA is always so confusing with these edge cases. Just make sure to keep documentation of everything in case you need to do corrections later.
Elijah Brown
one more thing!!!!! make sure u keep checking her schools email and student portal after u submit FAFSA!!!! my daughters verification request went to her school email and she didnt check it for weeks and we almost lost all her aid!!!
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Santiago Martinez
Some practical advice for your specific situation: 1. Submit the 2025-2026 FAFSA in early December 2024 2. Contact the financial aid office at your daughter's college in January 2025 to ask: - Do they have a separate summer aid application process? - What are the deadlines for summer aid? - Are there restrictions on which summer courses new freshmen can take? - Will her aid package be split between summer and regular terms? 3. Have your daughter speak with an academic advisor about which summer courses make the most sense for her intended major 4. Remember that using financial aid for summer may reduce what's available for fall/spring, so work out the full-year plan This early planning will put you well ahead of many families who miss out on summer aid due to timing issues.
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Ryan Kim
•Thank you for this clear action plan! I'm marking these dates in my calendar right now. I'll make sure to follow up with all these specific questions.
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