FAFSA signature page glitch - can't submit electronic signature for my son

same thing hapnd to me last month!! the signature page is GARBAGE. have u tried using a different browser? mine wouldn't work on chrome but worked fine on firefox

This is a common issue with the 2025-2026 FAFSA. The electronic signature system sometimes fails to recognize that the student has already set up their FSA ID correctly. There are three things to try: 1. Clear all cookies/cache and try logging in from an incognito/private window 2. Wait 24-48 hours - sometimes the system needs time to sync the FSA ID with the signature page 3. If those don't work, call the Federal Student Aid Information Center at 1-800-433-3243 If you need this resolved quickly for your housing deposit deadline, make sure to contact your financial aid office directly. They can often issue a preliminary aid package pending signature completion.

I've helped dozens of families with this exact signature issue. It's usually related to the account verification process rather than the signature itself. Make sure your son's FSA ID is fully verified - sometimes there's a pending verification that's not obvious in the interface. The most reliable solution is actually to print the signature page (there should be a PDF option), physically sign it, and mail it to the address provided on the form. Yes, it's old school, but it bypasses the electronic signature system entirely and works 100% of the time. Just make sure to use certified mail so you can track it.

Ugh, FAFSA is the WORST. I couldn't sign my application for like 2 weeks and almost missed all my deadlines. Try signing out completely, then go to studentaid.gov directly (not through any email links), sign in fresh, and look for the "Missing Signatures" section under the FAFSA form status. Sometimes the direct link works when the email link doesn't.

I had the EXACT same problem!!!! The signature button was grayed out for me too!! After trying for days I fixed it by signing out, clearing my browser history and then creating a NEW fafsa application and just redoing the whole thing. I know it's annoying but at least it worked! 🤷‍♀️

I worked for a college financial aid office for 5 years before retiring, and this signature issue happens every year with the FAFSA. It's particularly bad with this new system. What most people don't realize is that there are TWO separate signatures required - one to create the FSA ID and another to actually sign the FAFSA application itself. Often the confirmation screen doesn't make it clear whether both signatures are complete. Having trouble reaching the FSA? I discovered this service called Claimyr that can get you connected to a live FAFSA agent without the ridiculous hold times. Check out their demo video: https://youtu.be/TbC8dZQWYNQ and website at claimyr.com. A colleague recommended it after spending hours trying to reach someone about a different FAFSA issue. Much better than waiting on hold for hours only to get disconnected!

Has anyone tried the "Request Professional Help" button directly on the FAFSA signature page? I found it hidden in the bottom corner when I had a similar issue. It connects you to technical support specifically for signature issues rather than the general helpline. They resolved my daughter's signature problem in about 10 minutes once I finally found that option.

Update on the signature issue: if you're still having problems, the Department of Education just released a workaround yesterday. You need to: 1. Log in to studentaid.gov 2. Go to My Documents 3. Select "FAFSA Signature Exception" 4. Upload a photo of a handwritten signature along with a photo of the student's ID This temporary measure was implemented because of widespread signature page issues with the 2025-2026 form. Thought you should know about this official alternative.

sooo did any of this stuff work?? my brother has the same problem now lol