FAFSA signature confusion - signed but got another request to sign?

same thing happened with my daughter's application last week. the system is totally messed up this year. i signed twice and then got a third email. eventually her app went thru but took like 10 days

This is a common issue with the new FAFSA system. Here's what's happening: The first signature request is for your contribution to the form as a parent. The system then needs to process this before sending the student their signature request. However, there's a known glitch where the system sometimes sends duplicate signature requests to parents. If your portal shows 'Being Processed,' your signature was likely recorded successfully. Your son should receive his signature request within 7-10 business days according to the most recent FSA guidance, not the 1-3 days that was initially communicated. The delays are affecting many families this application cycle.

I've been dealing with the EXACT same issue!! Signed my part for my twins' FAFSA applications two weeks ago, then got duplicate emails asking me to sign again. When I called the Federal Student Aid hotline, I was on hold for over 2 HOURS before getting disconnected. This is so frustrating when we're trying to meet priority deadlines!

This actually happened with my son's application too. The signature requests seem to be sending out automatically on a schedule even if you've already signed. What fixed it for us was having my son go in and create his FSA ID (if he hasn't already) and then manually checking the status through his account, not just yours. Sometimes the student portal shows different information than the parent portal. Also, double-check that when you signed, you completed all steps and got to a confirmation page that specifically said "Your signature has been recorded" - not just the page saying the student will get an email.

THE NEW FAFSA SYSTEM IS A COMPLETE DISASTER!!! I work in a college financial aid office and let me tell you, we're seeing these duplicate signature requests CONSTANTLY this year. The Department of Education keeps claiming they've fixed the glitches but they HAVEN'T! My advice: screenshot everything, keep records of when you signed, and if your son doesn't get his email within 10 business days, both of you should try logging in and looking for any alerts or action items in BOTH accounts. And contact your college's financial aid office - we're keeping lists of students with FAFSA technical issues to make sure nobody misses out on aid because of these stupid system problems.

my kid got her signature email in spam folder so make sure he checks that

Update: The Department of Education just announced yesterday that they're implementing fixes for the duplicate signature request issue. They recommended that if you've already signed successfully (got to the final confirmation page), you can disregard any additional signature request emails for the next 14 days while they update their system. If your application shows "Being Processed" in the parent portal, that's a good sign that your signature was received. The student signature request emails are definitely taking longer than the original 1-3 day estimate - closer to 7-10 business days currently.