FAFSA keeps showing 'Draft' status after multiple signature corrections - normal or system glitch?
I'm completely frustrated with the FAFSA system right now. My son submitted his application back in February, but we've been dealing with endless signature issues. First, they claimed HIS signature was missing (even though we both distinctly remember him signing). We fixed that on March 29. Then yesterday, his top-choice university emailed saying they never received his FAFSA at all! When we logged in to check, suddenly MY portion showed as 'Draft' status even though I'd already completed and signed it weeks ago. We had to go through the whole parent signature process AGAIN last night. Has anyone else experienced these bizarre signature resets? Is the system just glitchy this year, or are we doing something wrong? His financial aid packages are being delayed because of this mess.
23 comments


Emily Parker
Unfortunately, this is happening to MANY families with the new FAFSA rollout. The signature issue specifically is a known glitch - when they do system updates, sometimes completed signatures get reverted to 'Draft' status. Here's what worked for me: After both signatures are complete, take screenshots of EVERY confirmation page as proof. Then call each school's financial aid office directly to confirm they received the completed FAFSA. Don't trust the studentaid.gov status alone.
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Justin Evans
•Thanks for confirming I'm not going crazy! I'll definitely start taking screenshots. Do you know if there's an estimated timeframe for when they'll fix these glitches? My son's enrollment deposit is due in 3 weeks and we still don't have financial aid packages because of this.
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Emily Parker
•Unfortunately, the Department of Education hasn't given a clear timeline for fixing all the glitches. For your immediate situation, I'd recommend contacting each school's financial aid office directly. Many schools are aware of the FAFSA problems and have special procedures in place for students affected by these delays. Some are even extending deposit deadlines case-by-case.
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Ezra Collins
i had the EXACT same problem!!! logged in 3 different times to "sign" forms that were already signed! the whole system is SO broken this yr. my daughter almost missed her school's priority deadline bc of this junk
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Victoria Scott
•Same! We signed everything in January and then in March suddenly it showed incomplete again. This new FAFSA is a disaster.
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Benjamin Johnson
The signature requirements for the 2024-2025 FAFSA are more stringent than previous years. Each contributor (student and parent) must have their own FSA ID and complete separate signature processes. Here are the specific steps to ensure signatures are properly recorded: 1. Both student and parent must have separate FSA IDs linked to separate email addresses 2. Each must complete their own sections independently 3. After submission, verify the status says "Processed" not just "Submitted" 4. Download and save the confirmation page showing both signatures If your status keeps reverting to "Draft," it may indicate one of these common issues: - Browser cache/cookie problems (try clearing cache or using incognito mode) - Incomplete sections that appear complete (check each tab for hidden errors) - FSA ID verification issues (ensure both FSA IDs are fully verified) I recommend checking your SAI (Student Aid Index) calculation status. If you see an SAI number, your application has been successfully processed despite the display glitches.
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Justin Evans
•Thank you for this detailed explanation! We've double-checked and we do have separate FSA IDs with separate emails, and I believe we've completed all sections. The frustrating thing is we never see error messages - it just silently reverts to "Draft" status. We don't have an SAI number yet, which makes me worry it's not actually processing correctly despite our efforts.
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Benjamin Johnson
•Without an SAI, your application is indeed not fully processed. At this point, I recommend taking two immediate actions: 1. Submit one final time, ensuring all sections show complete (green checkmarks), then take screenshots of every confirmation screen 2. Contact the Federal Student Aid Information Center directly about your specific signature issues. However, be prepared for extremely long wait times (often 2-3+ hours).
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Zara Perez
I've spent THREE MONTHS trying to get our FAFSA processed correctly. Every time we fix one thing, something else breaks. First signatures, then income verification, now back to signatures again. My daughter's college choices are sending threatening emails about "incomplete FAFSA" and "may lose scholarship eligibility" while we're doing EVERYTHING possible to fix these stupid technical problems. The whole system is BROKEN and nobody at FSA seems to care that real students are losing real money because of their incompetence!
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Daniel Rogers
•omg yes!! my son lost his first-choice scholarship bc the school never got his "complete" fafsa even though we submitted it in january!!! the financial aid office basically said "not our problem" when we showed them proof we submitted everything on time. this system is DESTROYING opportunities for students!
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Aaliyah Reed
•I had the same frustrations trying to reach FSA about signature issues! After being on hold for 4+ hours multiple days, I finally used a service called Claimyr (claimyr.com) that holds your place in line and calls you back when an agent is available. Saved me literally days of waiting. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ. Once I finally talked to a real person, they were able to manually verify our signatures and push the application through to processing within 48 hours.
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Ella Russell
not sure if this helps but we had similar issue and found out it was because my husband (who's the student's stepdad) tried to sign as parent but system wanted biological dad's signature even tho he's not involved in her life at all. the system is super picky about which parent signs based on dependency questions. maybe check if that could be ur issue?
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Justin Evans
•That's interesting - we didn't have that specific situation (I'm his biological parent), but I wonder if something similar is happening with contributor definitions in the system. Did you eventually get it resolved with your stepdad's signature?
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Ella Russell
•yeah eventually. we had to go through this whole special circumstance process where we explained biological dad isn't involved. took like 3 extra weeks tho. i think the system just has weird rules about which signatures it accepts sometimes.
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Emily Parker
Just a heads-up that many schools are aware of the widespread FAFSA processing delays and are implementing accommodations. Several universities have announced extended deposit deadlines specifically for students with pending FAFSA issues. I recommend emailing your son's financial aid offices with subject line "FAFSA Processing Delay - Request for Accommodation" and include documentation of your submission attempts. This approach worked for my daughter at two of her schools, and they granted her a 3-week extension on the deposit deadline.
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Justin Evans
•Thank you! I'll draft those emails tonight with documentation of our multiple submission attempts. Hopefully they'll be understanding.
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Victoria Scott
Has anyone else noticed that the FAFSA website randomly logs you out while you're trying to fix these issues? Happened to me 4 times yesterday!
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Ezra Collins
•ALL THE TIME!!! and then it doesnt save ur progress! so frustrating
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Emily Parker
•This is usually related to session timeout settings. The FAFSA system automatically logs you out after 30 minutes of inactivity (which includes time spent reading instructions or gathering information). A workaround is to occasionally click between tabs or scroll the page every few minutes to maintain an active session.
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Aaliyah Reed
After dealing with similar signature glitches, I found a process that finally worked. After both student and parent sign, click on the three dots in the upper right corner and select "View Student Aid Report." If you can see an SAI number on that report, your signatures are actually validated despite what the main dashboard shows. The dashboard status indicators seem to be the most glitchy part of the system, while the backend processing might still be working correctly.
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Justin Evans
•This is super helpful! We just checked and we're FINALLY seeing an SAI number (11628) on the Student Aid Report, even though the dashboard still shows some sections as incomplete. I'm guessing this means our application is actually processed correctly? What a relief!
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Aaliyah Reed
•Yes! If you can see an SAI number, that means your application has been successfully processed and sent to your selected schools, regardless of what the dashboard shows. The SAI (which replaced the old EFC) is what schools use to calculate aid packages. You should start receiving financial aid offers soon. Just keep that SAR with the SAI number as proof in case any schools claim they haven't received it.
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Alina Rosenthal
I'm dealing with the exact same issue! My daughter submitted her FAFSA in early March, and we've had to "re-sign" it THREE times now because the system keeps reverting our completed signatures back to draft status. What's really concerning is that some schools are saying they received incomplete applications while others got the complete version - it's like the system is randomly deciding which submissions to accept. Has anyone found a reliable way to verify that schools actually received the completed FAFSA beyond just checking the dashboard? I'm worried about missing deadlines because of these technical glitches.
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